I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

Michelle Lum with Royal Realty has been my property manager for the past 4 years, and I have had a…read moregreat experience as a tenant. She is very responsive, professional, and easy to communicate with. Whenever maintenance issues or work orders come up, she handles them quickly and fairly, which I really appreciate. She has made the rental experience smooth and stress-free. I highly recommend Michelle to anyone looking for a reliable and trustworthy property manager.

My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

I recently moved to Hawaii from AZ and was introduced to Michelle by a friend while still in…read moretransition. Michelle assisted me with choosing the right list of properties to look at before even arriving to Oahu. In about a week of intense searching, we were able to find my ideal home. Michelle was very patient with me trying to make a perfect choice between 3 ideal ones ( after looking at about a dozen properties ). We made sure I found the best lender for my home, just in time for me to move in before my temporary lease ended. Throughout the process, Michelle and her team were in touch with me on almost a daily basis; I was surprised that she was able to address some of my concerns before I even voiced them. In very short time, I now own a new perfect home. Thank you Michelle and co. !! Sami

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.

If I can sum up the sale of my childhood home experience in one word, it would be: GUIDED…read more Closing the chapter on my childhood home was a very emotional experience but having Khai and his team by my side made things easier than I thought it would be. From the very beginning, I could tell that Khai was looking out for my family's best interest. He took the time to listen to the story of the home, how many generations have been there, what our intentions and future family/generation goals are. We discussed a plan and Khai was alongside us every step of the way. Whenever I had concerns or needed help in certain areas (ex. needed a painter), Khai had solutions and provided several options. Whenever I felt confused or not sure where to turn, Khai would take the time to consult the pros, cons and things to consider with me. Khai and his team helped to navigate me with much respect. Never once did I feel pushed or rushed into making a decision. As I look back on the experience, I very much felt guided and supported. We trust Khai and his team so much that we included him in our family estate plan as the official family real estate agent. Thank you, Khai, Janelle, and everyone who has been by our side in this process. We look forward to working with you in the many years ahead!

Khai is my go to realtor whenever I want to know what are the best value units in ideal…read moreneighborhoods in Hawaii. He is known as one of the top real estate professionals in social media in Hawaii, with his Instagram @khaimtran having over 11,600 followers! People trust Khai for information about Hawaii's real estate market. He is with Caldwell Banker. They are the lead real estate seller for the new The Park at Keeaumoku two condo tower development.

Brandon is "the Best Ever." His qualities include, but are not limited to: effective negotiations,…read morebeing a great listener, quick responses, market knowledge, and representing my interests throughout the process. Most of all, he knew the different neighborhoods. Brandon's professionalism was outstanding. I am blessed to have an agent who took the time to assist me with my home on Oahu. A huge "MAHALO" to him and the Compass Team.

Throughout my home search Brandon was professional, patient, and supportive. Even though it took me…read morea while to decide on the right location, he never made me feel rushed or pressured. He checked in regularly, was always willing to schedule showings, gather information, and keep searching for new options that fit my needs. I truly appreciate all of his hard work and would highly recommend Brad to anyone looking for a knowledgeable, trustworthy, and committed realtor.

Had a great upfront experience and conversation with Gill Mara about a few of the rental property…read morelistings posted by RedFin. Overall he was courteous and incredibly responsive via email and online inquiry. A few of the rental properties weren't available for immediate showing, which I understand, but Gill did a great job at scheduling me for the earliest dates and times. Unfortunately, things quickly turned when Gill began asking for a (maybe refundable) deposit prior to the official showing date. A rather large deposit amount may I add. I just didn't like feeling pressured into putting money into a rental property that I hadn't seen or experienced yet. Ended up withdrawing my interest due to the pressure.

Ms. Veronica Munez is the best real estate agent of my experience in 5 different home buying and…read moreselling experiences! Unlike another real estate agents, she is the most professional, honest, trustworthy, patient and sincere person that I ever met. Although she must deal with many clients, she makes you feel that you are the most important person, listening to my preferences, and gave me many great guidance, lead me to successful purchase of beautiful property and selling for more than what I was expected even with high interest and major HOA special assessment! She really knows how to deal with other parties, even when I was undecisive and became weak minded, she always gave me the perfect solutions and guidance, and she was right every time! Redfin has the best organized system for signing documents, Q&A, schedule and process of the timeline, coordination with other agent and title company etc. This time Ms. Pooja Luitel did the great job informing me all these via email, made whole process so much clearer and easier!

Larissa is solid! You can count on her to dedicate herself and work hard to get you your perfect…read morehome! She's smart, competent, and an effective communicator. Plus her local knowledge is unparalleled. Larissa's attention to detail throughout the process will pay huge dividends! And her negotiation skills will help you get the best price!

Larissa went above and beyond for us! She worked with us to find the perfect home for our budget…read moreand was always responsive for any question or concern we had. When it was time to sell our condo, Larissa staged it and took amazing photos and even a video. We were able to get top dollar and made more than we expected. She was always true to her word and it is clear that she takes pride in her work!

I was referred to Caron by my realtor in Southern California. We communicated for a couple months…read moreprior to my visit to Honolulu in August. Once we arrived, Caron already knew what we were looking for and had several properties scheduled for us to tour. Unfortunately, we were unable to find the ideal property during our visit. Inventory was low and being that we live on the 9th island, the cost per square foot was no comparison to Vegas. I was very impressed with Caron's enthusiasm and knowledge of the local market. I know she keeps very busy, but during the time she spent with us, we felt like we were her only client! Without a doubt, when we find our home in Oahu, Caron will be our agent! In the meantime, she will continuing to keep her real estate radar searching for the perfect property that will have our name on it!

Caron is incredibly thoughtful, customer-oriented, and importantly, knowledgeable about the local…read moremarket. When my husband and I started to seriously contemplate our move to Honolulu from SF, Caron selected a great range of properties within our price range to help us understand the options. Caron was super easy to talk to -- you will never feel pressured and will only feel grateful to have her on your side. I could tell during our short time together that Caron was a huge advocate for her clients and would go above and beyond for them. Now that we have made the move (renting first), we cannot wait to have Caron help us find a more permanent option.

This was my first experience buying a home and it couldn't have been better! Brandon came highly…read morerecommended by a friend who has worked with him multiple times in the past. I was very impressed at how organized and thorough he and his team were to ensure the process went smoothly and that we had all the information we needed before closing. The team was always available to answer questions and willing to help us search for answers to our questions, even ones we hadn't thought to ask! The experience and service was top notch and I would highly recommend this team for any home buyers on Oahu!

Our family has used Brandon Lau and his team three times now. Brandon is knowledgeable,…read moreexperienced, and professional. I think his team is an excellent support to him and therefore to the customer. Brandon made sure every detail was taken care of. I'm on the West Coast and not on the island, and he was able to handle more than one uncomfortable situation so that I didn't have to. My feeling is, if you hire Brandon to sell your property or to purchase one, you will be pleased with the ease of your transaction .

My Ala Moana unit had been thoroughly cleaned and in excellent condition before it was rented out…read more last September, I hired SC Realty Hedi Barrett as my property manager. At the beginning, her service was satisfactory, which led me to place a great deal of trust in her. However, when the condo was returned to me, it appeared clean only at a glance. Upon closer inspection of the stove, washer, dryer, shower walls, and toilet, I found that the unit did not meet the level of cleanliness expected from a professional service or what would be appropriate for a new tenant. On April 17, 2026, I and Hedi met at the unit. She had already entered before I arrived. After a brief walkthrough, we spent most time to discussed the April rent payment, which I had still not received from her company at that time. Although she spent considerable time explaining the delay, the overall experience with her service has been disappointing. As a result, I had to spend the entire weekend cleaning the unit myself. I documented some of the issues with photos and videos, including the dirty stove and sand and dust under the couch. Unfortunately, some images of other areas (such as the shower walls, washing machine, dryer, and toilet) were not saved. I will be contacting her company's broker to seek resolution. If the matter is not addressed appropriately, I will consider filing a complaint with the relevant licensing authority. I regret that this situation has caused significant frustration.

I have been using SC reality as my landlord/portal for over 6 months…read more The problem is when I email the agent it says no such address. When I follow up with a call to the office I always get voicemail and no one ever calls me back. So if you never have a problem or question this might work. Unfortunately I find things do come up as a tenant, water emergencies, questions like what is the tax ID when filing state taxes...good luck with that. No help! I had to call the tenant assistance hotline: they called back the next day!