I would leave zero stars if it were an option. This place will rip you off quick. I took my car in…read morefor an inspection. I ended up paying well over $1,000 and was told repairs were needed that were not. What they didn't know was that I had just had repairs done very thoroughly due to a car accident. The mechanic who did those repairs first (a trusted mechanic) told me there was no reason for that part to be replaced and described the condition of the part to me in full as they saw it during their time with my car. The part that was replaced required an alignment afterward, which was not only not done but was offered to me as an optional item to purchase during my inspection with zero explanation as to why or any explanation that it is literally a requirement to align the vehicle after that part is replaced. When I tried to get them to align and calibrate my vehicle, they did not care at all. They were incredibly passive on the phone and it was as if they were completely used to getting yelled at by a swindled customer. Then when my partner tried to talk to them they kept putting him on hold for thirty minutes and then hanging up before threatening to call the police if he comes with my vehicle. This place is ready to scam you as fast as they can and you will not only walk away paying for more than you needed to, but you will have additional repairs needed when they are done. The shop I had just had repairs done at right before Williams has photo evidence that the part never needed to be replaced and that my alignment and calibration were done. Williams also never took a photo of that part during my inspection but took a photo of everything else-super suspicious, huh? They are trying to call my bluff but I am taking all of this evidence to the state police to hold them accountable and have filed a complaint with the BBB. They probably should have just issued the refund because I will not just roll over and take being scammed out of serious money over things that did not need to be addressed at all. They might scam people all of the time but they have done it to the wrong person because I will not let this go without reporting it and making sure they are held accountable for taking advantage of customers and ripping people off with full intention. I will copy and paste this review so that I can replace it EVERY SINGLE time those cowards take it down.

I got a new set of tires here because I had multiple blow out on me and they were the closest place…read moreto get service from where I live without going on any busy streets. In retrospect I should've just payed for a tow anywhere else because they overcharged me to an absurd degree. On top of that, I had also asked them for an engine diagnostic to see what my check engine light was about. I don't remember the exact price but they said they charge something like $90 for the diagnostic! I've never known any place charging for that, let alone such a ridiculous amount. Luckily I had the sense to say nevermind to that request. I'd avoid this place unless you don't mind price gouging.

Excellent service! I was impressed with the attention to detail and thoroughness of the maintenance…read moreservice. Highly recommended!

From the owner: My goal is to provide the convenience to customers when they are in need of automotive repair or…read moremaintenance by being mobile and flexible. I am able to provide service when the customer is not able to get the car to a shop or wait until a shop has an open spot to take them in. i would be able to save the customer time and money on their vehicle repair.

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

I called Malcolm because of the previous review on yelp. Much like Eric's review, he did not…read moredisappoint. My Jeep had some broken u-joints and I needed them repaired. Malcolm told me to expect him the next day- he was right on time and told me what I needed. When he came back to repair, he was patient with me when I (my husband) mistakenly got the wrong part. He set up while I ran to the auto parts store to amend my (his) mistake. I came back, he got to work, and was finished within a couple of hours. He was patient, hard-working, fairly priced, and timely. I highly recommend his service. *He did tell me that he is working full time now and only doing this part-time, so be patient if calling him after 3pm. It's worth it.

Kweleme is great! I called him around 5pm with concerns about my car and he looked at it the same…read moreday! He was very helpful and explained everything he was doing. He is very personable and dependable person for all your car needs! I will definitely be going back for any of my car needs.

I have always found the mechanics here to know what they are doing and getting my vehicles back on…read morethe road in record time. also good quality at an affordable price. we have had our cars there several times. When you drive older vehicles you need a good mechanic on speed dial.

One of my front lights was broken and it needed to be fixed quickly. I just drove by and the owner…read moretook care of it! After 30 minutes I could leave with my repaired car! Great

Came in for a last min auto inspection. Normally when you go to a shop to get your car inspected…read moreyou are either there for hours or have to drop your car off. I couldn't leave my car so I waited. To my surprise the wait was very short no more than 30-45 mins for a car inspection and I came to the shop in the late morning. Always come here for inspections :).

We have had excellent service and repairs here. They are honest and thorough. We were able to get…read morein and out quickly.