Home Care Assistance stepped up to help my sister with Parkinson's. Their caregivers understand…read morehow to make a big difference for my sister. She is getting eight hours of care a day, seven days per week! Every day is excellent. They are always on time. I mean always!! My sister is so happy when I call her. She receives three home cooked meals a day and she loves each meal, believe me. Home Care Assistance is so helpful with bathing, hygiene, safely walking in the home and meal preparation. They get her groceries and medications at the pharmacy too. I do not have to worry about my sister's care anymore. I can visit for the fun times since Home Care Assistance is so reliable and gives her the loving care she needs!! The office and billing staff are easy to work with and responsive.

My mom lives in a senior residence, but needed additional assistance after a hospitalization…read more Alicia was so helpful in arranging it on short notice. Caregivers Araxi and Tina were both very friendly and nice. Since my mom is in assisted living, there wasn't a lot for them to do, but they did whatever they could to help her out.

I went to Citrus Heights Terrace and actually meet with Toni Jones, and she is exceptionally…read moreknowledgeable and very friendly. She is very professional and you can see she cares a lot for not only the residents but for us as families. From what I saw the community looks good, smells good and is very beautiful inside. The tree up with Valentine's Day ornaments is amazing and great for the residents. Toni Jones keep doing what your doing cause your doing an amazing job. Thank you

My mom lives here. The place is nice and clean and the food is pretty good. One of the top people…read morethere is Ashly, she is great and communicates with me all the time about my mom, that is so important. The entire staff is very friendly and loving with the residents. I super appreciate them! Kimberly

Positive: Knowledgeable, qualified, and caring staff, for the most part…read more The food was not bad, for Hospital type fare. It was better on the weekends, than during the week, for some reason. Most of the Nurses, CNAs, and therapists went above and beyond. They explained what was going to happen each day, as to therapy, linens, tests, medication ajustments, etc. My wife required assistance with the commode, and they were great in helping her. Linen changed when needed. Therapists there are top notch. Negatives: As with everything in life, there is room for improvement. Pine Hill is understaffed, and Nurses are responsible for 10 to 16 patients at a time. The Commode was not cleaned after each use. (Intermittently) The rooms in the facility were way too warm. Multiple complaints by many patients. (This was a 3 week stay in May.) My Wife has Lipidema and needed wound care, which she didn't get at all the first 3 days that she was there, and then it was minimal. She did see a wound Dr. once a week after that, and the wound care improved. Most rooms are double occupancy, and the facility needs to take more of an active role in controlling the TV volume at night when a patient is blasting their TV after 10pm. Makes it hard for the roommate to sleep. My wife is picky when it comes to food, and said that she wanted no milk, cereal, or Apple sauce. She got all 3 anyway. Eggs and toast were cold when delivered.

Don't send your loved ones here. As a healthcare professional, this place is embarrassing and the…read moreguilt I felt sending my Mom here was tremendous. I would give negative stars if possible. I'll start by saying my Mom is definitely a complicated patient, but if they don't have the means to properly take care of someone then say so. The Medicare 5/5 is a joke. My Mom was here twice and sent back to the hospital in terrible condition from neglect. Second time she went straight to the ICU and almost died. Place smells nice, once you get past the front door however- disgusting. My Mom got a UTI and then colonized because of staff unhygienic practices. Always dependent loops in my Mom's catheter every single time I came to visit. No wonder she kept getting UTIs. The food is terrible- I don't see how anyone can recover being forced to eat the slop they feed you. They never communicate like they say they will. They say they draw labs, but how are your lab values so different from the hospital? When questioned the DON makes it like it my Moms fault, not theirs. When I originally came to get her stuff there wasn't a nurse around to get me her personal medication. I made a special trip to come back and get them only to be told that they "discarded" them. PT staff rough with my Mom. Told her, "You want to go home and see your family? Get up" - DO BETTER

the staff and personnel are wonderful. 90% of the time food was inedible (in skilled nursing) and…read morenow that my mother is discharged, no one will answer the phone and we are unable to get the medical equipment they prescribed.

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

Went in for a tour and it was great. Staff was warm and inviting. Pricing is respectable…read more Facilities were clean and the occupants seemed to be well cared for and happy.

Wonderful Community! A very caring team! Residents are happy and cared for. They have many fun…read moreactivities available to their residents.

It's been a few months since I stopped using FirstLight Home Care in Roseville, CA, and I'm only…read morenow writing this because I wanted to make sure I had all the facts together. Overall, it was an extremely frustrating experience, and not just because of billing issues, but also because of serious concerns around professionalism, accountability, and trust. I initially sent an email in December regarding billing discrepancies related to mileage charges and billing time, but never received a response from the staff member I emailed. Because of that, I later followed up by phone, and the conversation was handled poorly. Instead of focusing on resolving the issue, I was met with defensiveness and a lack of accountability from that staff member. The company's stated billing practice is simple: billing should reflect when a caregiver arrives at my door and when they leave my door. This was clearly communicated during intake and at the time of signing the contract. They also stated that mileage is tracked based on errands requested for the client. However, when I raised concerns that my billing, including a specific mileage charge, did not match what was billed, the response I received was defensive and hostile rather than solution-oriented. Communication within the company also seemed disorganized. I was initially told to direct concerns to one person, but later questioned as to why I had not contacted someone else, despite never being informed that was an option. I was eventually offered a small credit for the mileage inaccuracy, which was referred to as "Trump change," and it did not reflect well on the company's accuracy, transparency, professionalism, and billing practices. Overall, the interaction left me feeling unheard and uncomfortable. Additionally, I need to address a serious concern regarding my belongings. After taking time to thoroughly go through my home with a family member, I confirmed that certain items are missing. I initially gave the benefit of the doubt because I am disabled and didn't want to wrongly accuse anyone if something had simply been misplaced. However, after carefully reviewing and reorganizing everything in my house, items that I know were present before a specific caregiver's visits are no longer there. I won't make direct accusations, but the timing and circumstances are concerning, and I feel it's important to share this experience. I also became aware that the company offers bonuses or incentives to their caregivers for getting clients to leave high-rated reviews. While there's nothing wrong with asking for feedback, I think it's important for people to know this because it can give the public a misleading impression of the company's overall care and reputation. When families are looking for home care, and even in my own case, reviews play a major role in deciding who they trust with their loved ones and access to their home. This company knows that, and during intake, they even present and emphasize their "5-star" rating materials. Because of that, I think transparency matters. High ratings do not always reflect the full range of client experience with the company. Overall, all of this made it an experience I cannot recommend. If you value accountability, transparency, professionalism, and feeling secure in your own home, I would strongly reconsider using this company.

Hi i Dan Macon . I resided on 4128 Cabinet Circle; North Highlands, lCa. 95660. The caregiver…read moreRajdeep kaur was provided by First Light Home Care in Roseville, California. She has provided very detail and sterile work for Home Care duties, She seems to be pay some attention to instruction that has been given to her. Beside the regular duties, she asked for volunteer for any additional and extra assignments that was asked of her. Dure to an Insurance Home on 4128 Cabinet Circle. Friday, 2 July 2026, will be the last day of day of Caregiver Day before Construction Company. I do not now how long it is going to take for completion of this Project. I am so grateful and appreciative of her faithfulness in being a good caregiver. Thankyou

I have an excellent service from Frank Hood. He thought me everything that I need to learn using my…read moreCPAP which I have never experience from other Respiratory therapist. He's very professional, courteous and patience. I wish all respiratory therapist are like him. Thanks Frank for your excellent service

Alec was great as home care nurse and had good positive experience with home visit from Courtney as…read moremy physical therapist.

I am thankful to read others had the same experience as us and understand. We had a loved one at…read morethe Palm location. Unfortunately, we ultimately moved our loved one. Every visit the experience was the same either in the bed laying watching TV or when up sitting just staring out the window. Staff was nice but too many times only one person there to care for all residents which could not be done appropriately. No activities and food not that great. The administrator was rude and we felt never addressed concerns. We found a beautiful place for less than this place charges and there was activities and options s for socializing there. Our loved one was much happier.

Splendor of Carmichael is a beautiful home. Staff are attentive. It's a shame that no enrichment…read moreopportunities are offered to the seniors who live there. The only mental stimulation is being plunked down in front of a TV. Having activities offered for exercise and cognitive stimulation would make this business one of the best and improve the quality and joy of those who live there. It's unfortunate the owners are unwilling to develop and offer these services to their boarders.