The quality and type of care has been perfect. The office ans staff personnel are skilled and…read moreknowledgeable. I am completely satisfied!

Peakview assisted living, community and memory care. At every stage, the care and experience are…read moreoutstanding. The staff are incredibly kind, attentive, and truly invested in the well-being of the residents. From daily activities and live entertainment to outings and good food, there's wonderful surrounded by people who appreciate her warmth and sense of humor. Can made great friends and feels right at home. The modern, comfortable living spaces really complete the experience. We feel so fortunate supportive, engaging, and genuinely caring community.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.

My 88-year-old father lived at Peakview for about one year. Prior to his move, we had toured about…read more5 other assisted living facilities and thought Peakview would be a good choice. From the beginning, we experienced issues where services and ADL care tasks were not being performed by Peakview staff. The tasks detailed in his care plan such as laundry, changing of bed linens, shower assistance, and grooming were simply not being completed. As family members, we were constantly following up to why these services were not being done. Every time we visited my father, we wondered what issue we would have to deal with. When we contacted Peakview management regarding these issues, we were always politely told that they would be addressed. Unfortunately, nothing ever changed. We also experienced issues with Peakview's medical management process and medication chain-of-custody. At one point, we considered contacting the State of Colorado to file a complaint. During his residency, we experienced multiple occasions where medications were lost and/or incorrectly dosed. We also had issues where Peakview didn't perform timely updates to their medication database. Lastly, we had times when my father was being incorrectly billed for medications what were never administered. At one of our final care meetings, I can still remember the Executive Director saying, 'Let us (Peakview) handle the day-to-day activities of daily living, so you can enjoy quality time with your loved one.' Our experience with Peakview was nothing like that. At the end of my father's residency, we were paying close to $9000 a month and Peakview was still not consistently performing tasks documented in his care plan. After our 3rd formal care meeting, we decided it was hopeless and made the difficult decision to move my father. Peakview is a modern facility and some of the staff members are very nice. Don't be fooled. If you want your loved one actually cared for, don't choose Peakview.

Absolutely run in the opposite direction, Do Not Enter this facility. I would NOT recommend…read morePeakview to anyone who cares about the care given to their loved one. My mother was with Peakview for almost 3 years and the beginning was great. within 6 months the level of care dropped drastically. COVID can not be blamed for everything, that is not an acceptable reason. In one year alone there were "3" executive directors, three head nurses and periods where no one was there to supervise the nursing staff. The staffing changed weekly with no consistency of care. I was there visiting and checking on my mother every other day for the time she was a resident. The most basic care needs were not being met, including basic hygiene, weekly housekeeping and trash removal. Complaining fell on deaf ears. Care reviews were made very 6 months without notifying the family and level of care charges increased with ZERO communication till the next month billing. The services being charged for were not being provided and no refunds were every made even when the level of care was reduced. I received an email from the E/R the day she was admitted for the E/R room for her copay charges. That is how I was notified she had been taken to the hospital. Her care was non existent, she ended up in the hospital with a highly contagious intestinal disease because she sat in her own dirty pull ups. Needless to say....She never returned to live there after that. That experience completely ruined her health. I could continue but have said enough......RUN for the hills ! !

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!

My mother's HVAC system has been nonfunctional for seven weeks, and communication from Management…read moreduring this time has been both inadequate and completely lacking in compassion for her situation. While we've been fortunate that the weather has been mild, that's no excuse for such an extended delay. We were repeatedly told that repairs were "imminent," but those assurances proved false, and Management eventually admitted there was no clear repair plan in place. Temporary cooling and heating units were offered, but expecting residents with dementia or cognitive decline to safely use space heaters is a serious safety concern. To make matters worse, they even suggested that my 90-year-old mother move to another apartment -- an unreasonable and insensitive solution. Yet despite all this, they had no problem cashing her $8,000 rent check within 24 hours, with no offer of credit or adjustment for the ongoing lack of essential services.

We did not have a good experience here. My Mother's HVAC was inoperable from May until we moved out…read morein August. Communication was abysmal from Management. We were told so many times that the HVAC would be fixed within a week, or soon, until they finally admitted they had no idea when it would be fixed and the problem seemed to be spreading throughout the facility. They did offer temp a/c and space heaters. I do not see a scenario where people suffering from dementia and other cognitive decline issues with space heaters would be safe.

My family and I paced my mama at Chelsea Place in February 2024, after a lot of looking. We really…read moreliked the small community, the Executive Director was always present, no pressure atmosphere and my families questions were always answered. After mom being at Chelsea place for a few months now, she is content, loved and her quality of life has improved. My mom has gained weight, eating better every day and participating more and more in activities. What you will find at Chelsea Place is a small town community vibe, care givers are caring, staff is very involved in every day care. The caregivers are knowledgeable as to the patient's needs, regular updates are given to the family regarding how mom is doing, family is welcomed in all activities. The most amazing thing that I have observed is how staff sit and really engage with each person, by coloring or doing puzzles, grooming and just hanging out to provide companionship..this is what makes my heart relax. If you need memory care for your loved one, please check out Chelsea Place, I have no doubt you will see what I see upon arrival and if you decide this is the place for your loved one to live, in a very short time your heart will be at ease too.

Chelsea Place is the most caring, loving, supportive environment I have worked in during my career…read morein Senior Living. It is apparent that the leadership truly cares about protecting, engaging and loving our residents--and taking care of our team members. Expectations of our staff are high and people are held accountable for providing consistent care and service to our residents. At the heart of this place is a real sense of family--our residents' family members are here all the time visiting their loved ones and supporting each other. When a resident transitioned recently, dozens of family members attended her funeral to support her family. Our building is filled with volunteers from 3rd graders to high school seniors to college students and older adults. It is a vibrant place full of family, friends, music and kindness. I feel good every day about helping families through the process of moving a loved one into our care.

LThis is not a real rehab ctre. Lack of supplies, personal and rehabilitation equipment makes this…read morea poor choice. Their menu was lacking and their staff was insensitive. I am back in hospital because of their neglect. They are not a real rehabilitation facility. Beware of your loved ones being recommended by their insurance company. Maybe long term living is OK, not rehabilitation.

My mother was transferred to Brookdale Greenwood Village's skilled nursing unit for short-term…read morerehab, and my family's experience raises serious patient safety concerns. The elevators were out of service for the entire week she was there, the automated front doors were not functioning, and the phones were completely down for the first 24 hours of her stay. All of these issues made it difficult for our 88-year-old father to visit his wife. Furthermore, communication with staff was unreliable. We could only reach the front desk about half the time, voicemails were rarely returned, and calls placed through the phone tree were repeatedly transferred to the wrong department. When we decided to transfer my mother, I offered to provide feedback on why we were moving her, but the staff member I spoke with did not respond or appear concerned. I also left a message for the executive director that was never returned, and the admissions director, who had communicated frequently during the admission process, did not respond to voicemails or texts once concerns were raised. Due to these issues, we transferred her to another facility. Unfortunately, no written paperwork or care orders were provided to the new facility, creating a concerning gap in continuity of care. Based on our experience, I would not recommend this facility for short-term rehab.

HWCGs gave my husband tip top care. I was concerned about leaving him (he's very particular). Each…read moreperson was excellent and he really enjoyed them as they took care of his every need. I needn't have worried a bit! All my contacts in the office (Kendall) were supportive and professional as well. Excellent customer service! My family members who were in and out really enjoyed the caregiver support as well. We'll be having them back often. Hubby even asked if they could come today. I had a great 3 days of respite! Many thanks!

I was beyond impressed with Jody and her team. My father was…read moreplaced in Hospice and I had 24 hours to plan for 24 caregivers. Jody was helpful and caring from the first conversation. She explained the process and what I could expect in the transition from hospital to homecare. It was a turbulent and difficult time for my family and I. We always felt we had an understanding and competent caregiver while my father was under their care. I highly recommend her whole team that communicated and explained their every step. She gave me hour by hour updates twice a day explaining medication and his needs. I was grateful to have her in my corner. Thank you! Thank you!

This place is great. Just over a year old, so my apartment was virtually new when I moved in 2…read moremonths ago. The staff and other residents are all friendly and very helpful. Lots of planned events on and off site. The food is plentiful, 3 good meals a day in the dining room. Every Sunday is all you can eat prime rib brunch. Can't complain, except if I gain weight.

From the owner: We've thought of everything. The value and luxury built into our long list of amenities are what…read moresets us apart. Our month-to-month rent includes no hidden fees. With everything taken care of by our professional staff, you'll have the time and freedom to enjoy all the amenities and services we have to offer!