Fixed temporarily until part arrived which is very appreciated! Josh came to install the ordered part today, he was friendly and got the job done! They replied quickly to set things up, overall happy & would recommend read more

My garage door wouldn't close this morning when I left, either with the opener or the emergency release. When I explained this situation, they went above and beyond to send someone out today. He arrived on time and quickly analyzed the situation. The screws had popped off of a couple of the hinges that keep the sections of the door together. The technician checked all of the hinges and replaced some of the other screws as well. They also have a 90 day warranty on their work. read more

Great service! They were prompt, affordable, and efficient. The technician quickly diagnosed why the garage door did not work and made the proper adjustments to prevent recurrence. Highly recommended! read more

Fabulous company. Great service. Great price. And they honor their warranty. I will recommend!! Not many caring companies out there any more they guys are one the the few. They care about the customer the product im just shocked and can't say enough good things about this company. We will use them again.and again read more

Always Open & Shut Garage Door Services - Garage Door Services Near Me - Tucson, Arizona

My garage door opener spring broke. Open andShut said they could be there by 4PM. Not only did the technician arrive early, he was courteous and very informative. He promptly repaired the spring and my garage door works great. read more

The quality of technicians work, answering the PHONE, returning PHONE CALLS. Inside receptionist has no knowledge of what's going on or how to run this place. After making 7 calls ,leaving messages NOT DURING LUNCHTIME; I had to actually DRIVE DOWN THERE TO GET MY INVOICE AND WARRANTY. She was upset that she had to PRINT something, good grief businesses and people are so lac(no in customer service and caring anymore, THIS PLACE IS A PRIME EXAMPLE OF BOTH ! This is my opinion and it actually happened. read more

We have used Always Open and Shut for years, at pretty much every house we have ever owned. They always have great customer service, from the people answering the phone to the techs who come work on the garage. Today's visit was no exception. They sent an email confirming the appointment and an email when he was on the way. The tech was very knowledgeable and efficient, while patiently answering my husbands questions about various elements of the garage door. Only $77 later, my garage door was fixed and I could park out of this bitter cold. read more

Do not use this company! Repair man told me one thing then told the landlord something totally different. Now the landlord won't pay for the repair. Due to the lies of this repairman. I've called the manager twice to get a resolution and they still can't call back. read more

Another home warranty call this summer, and another winner of a service provider. Always Open & Shut came out to look at my garage door issues and they were able to diagnose the issue quickly, service the problem, and they were done in about the timeframe they said they would be, which is important when you're in the middle of the work day. They showed up on time, professional, with their masks, and the bad news they had for me was softened with the quote they gave me, which I think is better than all the other estimates I saw online. Excellent job guys, thank you. read more

Walked down the street to visit friends. Coming home, I press the magic button on the garage door opener but nothing happened! I pressed it a couple more times and heard the whir of motor, but the door never moved. Oh great! Jump the fence? Call someone who has a key? Well, I finally got in and the next day, I saw one of the springs had exploded itself into 2 pieces, I and called Always Open and Shut. They came out the same I called,and repaired everything in under an hour. One terrifically nice and patient guy. Mitchell, with only drill motor, vice grips, short rope, and 2 extension bits, replaced both springs and tested the door... in under an hour. No fuss, no muss, just methodical careful work. 3 year warranty on springs! read more

We had a garage door opener installed while we were away from the home. Communication was great and installation went well.

These folks are fabulous. They were personable, prompt, helpful, saved me some money, and did excellent work. They explained what was going on and what needed to be done. The door is now whisper quiet. So quiet that my son is a little miffed that he won't know when we're getting home... Good, professional people are hard to come by but these people are it. I recommend them. read more

Was expecting my garage door 5 weeks ago at the earliest and 3 weeks ago at the latest. No communication from them, had to call for an update that it would be another 3 weeks from now. Use at your own risk. read more

We use this company quite often to maintain our rental Properties. They are very good at fixing garage doors and we have never had a complaint from any of our residents. If you need your garage door fixed these guys will get the job done! read more

My garage door opener broke and I don't know the first thing about fixing them, nor could I do it myself. So I was happy to have someone come out and fix the problem, and they did it quickly. The repairman also lubricated the whole system and now my garage door opener is MUCH quieter than it was before. I didn't realize how much extra noise it was making -- it was like that when I moved in. My sole problem is that the appointment time was "between 2 and 4pm" and he showed up at 4:15. However, he was done very quickly. read more

Since we have an "insurance contract" with American Home Shield, they contacted this company for us when our sensor light needed a replacement. This is a company, though, that we would certainly contact ourselves or recommend to anyone we know. The service was prompt, the service tech made a suggestion that will increase the life of our aging garage door, and the price was quite reasonable. We highly recommend Always Open and Shut! read more

A couple of years ago I was in a hurry to get to work. Such a hurry I forgot to open the garage door before I tried to back out of it... Long story short I really did a number on the door. I bent two panels and the track. Not enough to render the garage completely useless but enough to bruise my ego of being a professional garage door opener and closer. Thankfully I had a roll of duck tape which managed to keep the garage opening and closing for a couple of years, and most importantly acted as a hurt ego bandaid. The other day the door finally had enough and my professional tape job was deemed a failure. Devastated. With no other alternative I looked at Yelp for repair service. After reading all the reviews and the 5 star rating I decided to go with Always Open & Shut. William the repair man sent out was EXTREMELY professional and a pleasure to work with. One look at my tape job and he knew he was obviously dealing with a professional. Not really. He quoted me great prices and told me what my best options were. I can now proudly say I have a fully functional garage door again! I would recommend this company to anyone who needs a repair. They were fast, professional, and affordable. Also they won't make fun of the excessive amount of tape used to hold everything together before their heroic arrival. One more shout out to William. The hinges used on my door from the factory were not available. He provided new hinges (better quality) for no charge because it was an unexpected circumstance. We need more Williams in the world, needless to say. If I ever encounter any problems again, due on my part or otherwise, I will definitely use Always Open & Shut again. There really isn't a better choice. read more

Always Open and Shut Garage Door Service was assigned as my vendor by my home warranty company, American Home Shield. The technician briefly did some trouble shooting and I feel he hardly made any attempts to find a resolution. The technician directed me to go buy a new garage door opener at either Home Deport or Lowe's and that Always Open and Shut Garage Door Service would install it for $150.00. I can't imagine the liability issues in this scenario. In the event something goes wrong with the garage door opener in the future, who is to blame? Always Open and Shut Garage Door Service, American Home Shield, Home Deport/Lowe's, or the manufacturer of the garage door opener? I was disappointed that the issue was not resolved in an honest and reasonable manner. read more

Great work!!! Came out the same day that we called. Fixed our door lubed it up and we had them install an automatic opener. Great price, great, friendly service. Gave us a demonstration on how to use the new automatic opener even of the power does go out. Thank you for efficient work done in a timely manner at a great cost. read more

Yoel was my service technician, and he was truly one of the nicest repairmen I have ever met. He explained exactly what he was doing, was on-time, and his quote was about $200 cheaper then Overhead Garage Door Company....very pleased! read more

I called several places to get my garage door fixed after the tensinor spring broke and the cables on the side came off. Not only did they have the best price in town, but they came the same day withing 4 hours. There service was friendly, quick and accurate. The garage works better than ever. Thanks. read more

Existing door not closing properly--adjusted track and sprayed rollers--$65. Same door, rollers coming off track--all new rollers--$90. Same door not closing properly--adjusted sensors--$40. Reason for problem--track being moved (see above). Reason for the third charge is that we were out of warranty--by 6 days.. Amount was reduced because there is no warranty--my choice because why would I use this company again? All very frustrating, especially being a return customer after having another opener replaced. read more

A pleasure to work with. They give you two hour windows for their appointments and always arrive within that time frame. The initial evaluation was efficient and they knew what the problem with our garage door was right away. The part was ordered and installed the next business day. The technician Dave was very courteous and repaired the sensor which our tenant had dismantled (the problem was with the spring, not the sensor). He also helped me set up my remote opener and replaced a lightbulb. All in all a great experience and I would highly recommend them! read more

I had a broken spring and cables on my garage door - no emergency, but it needed to be fixed. Based upon Yelp ratings, I called Always Open & Shut for an estimate. They were able to quote a price over the phone for the repair, and also for a replacement option. I appreciated the transparency over the phone. Just to be sure, they sent Ruben out to check out the door to see what it would take for a repair - I figured they'd just verify things and would return for the repair on another day. Instead, Ruben ran back to the office to get the unusual cables required for my 8' tall door, then returned to make the repairs. This guy was amazing - very skilled, very professional, and just a great guy. He was very quick but also thorough - testing the safety features, lubing the hinges, rollers, and screw drive. I was very pleased with the service, from office staff through the install, and would not hesitate to recommend the company to friends and family. read more

I have a rental property in Vail and my Tennant had repeated issues with our Wayne Dalton iDrive door not closing. After having a very poor 2-month experience with Wayne Dalton repair scheduling arrive and a replacement quote I gave up and went the tried and true route...a trip to Lowes...never let me down before. After picking out the opener I scheduled the installation. I liked the name of the subcontractor, always open and shut...just what I needed to make my Tennant happy. Despite the install cost being equal to the cost of the opener. Whatever, just needed my saga to end. The Lowes sales person surprised me with their candor and warned me that unless I took the opener with me that Open and Shut would charge a $70 pickup fee, which even the sales person thought was ridiculous. That should have been my first warning. The next step of the process as I was told is that they would schedule an inspection of the job to make sure there were no surprises. Also I could either remove my old opener or have them do it for another $70. Great! Well, there was a surprise, a $70 trip charge because my site was not ready...a shelf needed to be raised (4 simple bolts) and my old opener was not removed. So much for the inspection. I refused to pay it which involved about 5 phone calls and raised the shelf myself but chose to have them remove the old opener as I wasn't sure what needed to remain (springs, etc.) and did not want my Tennant to be without a partially functional door. No more surprises, that's all I wanted. The last disappointment was the schedule was delayed because they only have one guy who knows how to remove an iDrive. So it was far from smooth and full of surprise up charges but it's finally done. As best I can tell it was a good install...or my Tennant does not want a I open another can of worms by complaining. If Wayne Dalton wasn't so bad I would have rated AOAS even lower. They are certainly not the best but not the worst either. Be ware of the many $70 up charge opportunities!!! read more

Ruben did an excellent job and did not try to sell me anything I did not need. I highly recommend this company.

I was looking for "rusted metals" garage doors. Contacted a few dealers but decided to use Open and Shut. They installed the doors. A week later i noticed a problem with the doors. Open and Shut immediately came out and repaired the problem. They are reliable, friendly and competitively priced. I would recommend them. Pete C. read more

My garage door would not open..I call my warranty company LATE THAT AFTERNOON..In a very short period of time I received a phone call from a pleasant, gracious, & patient young women informing me that she would have a technician out the next day between12 &1p.m.The next day I received a phone call from another very pleasant young women informing me the tech was running a little bit late; he would be there asap...Well! A very pleasant, patient & knowledgeable young man, Mitchell, showed up I'm a very short period of time. Our problem was a broken spring I knew this was at least part of the problem as this was obvious....I decided to replace both springs. HE DID NOT TRY TO SELL ME (UPSELL) THE SECOND SPRING; IT WAS MY IDEA....VERY REFRESHING....This is my new garage door company..... read more

If I could give them a less than one star I would. We called our rental company to let them know our garage door was not opening with our openers. AOSGD called us on the 20th and scheduled someone to come out on the 22nd 1-3. My daughter was there to let them in. The tech told her we would have to go online to set up our cars to the garage.She couldn't remember the site so we have been using the openers. Not a problem. All of the sudden a tech shows up yesterday the 26th and tell us that our rental company is paying for them to get our openers to work with our cars??! Shannon called me to say MY husband had called them to come out. I told Shannon we are NOT allowed to call them cause we go through a rental company. In the meantime their tech went out to his car and called someone and came back and told us that our rental company would take care off it. WE told them that we didn't need it or had called them. They set up the garage door openers to our cars and left. WE get a message saying now we have to pay these assholes 65 dollars for coming out. I want to see a recorded message or their phone bill to show we called them either the 23,24 OR the 25th to come out on the 26th. I have my phone calls from our phone company that will show we never called them. DO NOT USE THIS COMPANY.. THEY ARE LIARS AND THIEVES. Our rental company will not accept our rent because they are saying we owe 65 dollars. The lady who spoke to them on the 26th said she said NO do not do the work unless the renters pay. She never bothered to call us to see what was going on. The garage company told us they said yes. We still told both Shannon and the tech. WE WILL NOT BE PAYING FOR THIS BECAUSE WE DIDN'T CALL YOU! read more

My previous opener suddenly died last Sunday night (worked Saturday), and i was greatly concerned for several reasons, especially home security. i NEVER would have guessed that someone would come out that day unless i paid an enormous emergency rate. to my huge and happy surprise, the tech from always open and shut came out that afternoon. he was entirely professional, friendly, and helpful. he had to call another tech to come bring a needed part; that man was also wonderful. the new system is quiet and perfect. he programmed all my remotes. also, the woman who answered the phone was wonderfully friendly and helpful. the cost was entirely reasonable, certainly less than anticipated. i recommend this company with A+++ enthusiasm. read more

Was recommended by my realtor. They scheduled me right after a weekend. Ruben was on time (10 minutes early!), had the problem solved in 5 minutes. While there, I asked him to replace cables and the spring, and he lubricated it, too. Great service; could not have asked for more. read more

Our Garage door has been making a clunking noise every time we open it. I called Open&Shut because we had used them in 2002 to replace a spring (that service call was also excellent). I described my problem to the gal that answered the phone and she said that would most likely be corrected with their Lube and Tune and would be $40. We scheduled a time and day. The Technicial Yoel arrived on time, was pleasant and professional and assessed the trouble quickly. He performed the Lube and Tune - it fixed the problem - and it was actually $40! What a refreshing way to do business! THANK YOU Always Open & Shut!! read more

The were easy to discuss what I needed to be done.They a time that the would be at my home and the service representative arrive right on time. The service installer Dave communicated what he was doing and how the system was to work. At the completion of the installation he test all of the equipment and then I did. Dave also service the garage door and said that if there was any problems or if I had any questions to be sure and call them. The following day I received a call from Michelle in the office who ask me how the service went and I told her Dave did an excellent job and I felt great about the entire garage / remote service. read more

Garage Door Service On 7-31-15 Friday I called and spoke with Shannon who took my information and gave me the price for a service call $65. I told her the door was a Commercial Roll up Glidermatic unit equipped with a receiver by Lift Master. I also explained it had been intermittent operation for over a year and seemed to be temperature affected. She scheduled Tuesday 4 August between 1 and 3pm. I gave her my telephone numbers, name and address. I gave her all the information about the unit. 4 August Dave came and tested my Glidermatic Commercial Door Operator. His first opinion was to replace the remotes, but changed his mind. Then he said it was a printed circuit board problem. Even with a new remote from his truck it was operating only part time. He also mentioned that he had never worked on such a unit. So now my Gliderol Model GIND-7USA controller needed a replacement printed circuit board. After writing a check for the service fee of $65 he said they would be getting back with me tomorrow 5 August with a solution. The next day I waited all day, hearing nothing, I decided to call to find what they had found. On the internet I had received a quote from England for a replacement board in English Pounds on my research. With the exchange rate it was about $230 including shipping. I shared all this info and sent it all to the owner via her e mail address. As of 5pm I have not heard anything except saying I could order the pc board myself! Wow, I just paid $65 to hear the pc board by their opinion needed replacement I could order myself? 8-6-15 Thursday, 10:20AM, so far no contact or calls from Open And Shut Garage Door LLC about what they intend to do if anything about fixing my garage door! The owner finally called about 4pm and explained they are still working on a solution. 7 August 15, so far I feel the $65 service fee has bought me nothing in the way of service. I decided to find out where they operated from. They told me they had an office at 4500 E. Speedway suit 95. According to Machelle who I found there, the business is operated out of a house, and this location is just a place where they store things. Machelle handed me the phone with Shannon on the other end. The owner Shannon told me 8 August that she and her husband are on a big installation job, a higher priority job than mine out of town, and that she will return Monday. I told her then that they had all the information on what model and make my garage door was, if they didn't want to work on it, then why did they agree to come out? 8-10-15 Monday, I have heard nothing so far about what if anything they plan to do to fix my garage door. At 9:30AM I get a call from the owner Shannon and she tells me they plan to do nothing, so they are going to return my check for $65. I guess they felt they didn't do anything either! Beware of this no service! I did get the check back no letter or comments. Update 8-21-15, today I received a new Liftmaster receiver from the net for less than $50. I installed it and it solved my intermittent garage door problems. In both cases Dave from Always Open & Shut was wrong. I didn't need a controller pc board nor did I need new remotes! The problem was a bad relay on the Liftmaster receiver! If I could give them zero stars I would! read more

Mitchell has fixed my garage door at two different properties and was awesome both times. Fast, friendly, and made sure all bases were covered before leaving. Highly recommended. read more

I read the reviews on Yelp (Hooray for Yelp!) looking for a reasonable repair for my garage door opener. The dispatcher gave me an 8-10 window and the tech arrived at 8:10. I got an estimate seemed reasonable ($100) to replace a broken gear and service the unit. I was off to work within 10 minutes. I came home to a perfectly functioning garage door. read more

Called this morning at 8:20 AM, and told them I was trapped in my house due to broken spring on garage door. They said they would be out between 10 and noon. At 11 AM the technician, Yoel, arrived. Very competent, very quick, and now I have my car back! Yea. I would recommend Yoel to anyone with a garage door problem. read more

This company is amazing. I've lived in Tucson for more than 25 yrs and this company BY FAR is the best garage door service in Tucson. Today, Yoel and Mitchell arrived on time, after calling first with a 45 minute heads up, which I appreciated. They instantly saw the problem, fixed the broken springs, inspected the door and oiled it so it's quiet now and doesn't sound like fingernails on a blackboard to everyone living within 5 miles of my house. Additionally, they fixed the light and even made sure other remotes were in working condition before they left. They installed new rubber along the door bottom to keep out critters and restrained their laughter when they saw my steel wool and duct tape attempt to "fill in the gaps" where the rubber had rotted out. These guys are pleasant, knowledgeable and very professional and I'd recommend them HIGHLY if you have garage door problems. Throw those coupons from other companies out that clutter up your mailbox---they don't save you any money and you couldn't get a better company than Always Open and Shut. read more

I have not ever had the need to call for garage door help. I am only renting the house. the spring is broken. the service agent could not sent anyone out for a week. I think the garage door repair business must be something to look into!!!! I will continue this after the service call. read more

I called Always Open & Shut after reading all the great reviews on Yelp, and, believe me, all of these 5-star ratings are totally deserved. Yoel fixed the door quickly and securely, and then charged me less than the price he originally quoted. Unheard of. I'm very pleased with the service and can't wait to recommend them to anyone who needs garage door service. read more