The Skilled Nursing Staff were terrific, always greeted you with a smile…read more. Josh the Physical Therapist there at the property.. he was very patient and knew what my grandparents needed before they even got in the workout room. Thank you to all for helping 3 members of my family. my Grandpa Walt Nash, Grandma Doris Nash and my Mother Carol when they needed you all the most.

I was recently referred by my doctor for physical therapy for neck pain. I was frustrated and…read moreunimpressed with the usual run-of-the-mill therapists where they run you through like cattle and send you home with a video, so I sought other options. I found Palm Springs Healthcare and Rehabilitation. Joshua Callahan, lead therapist, got me right. In no waiting. He set me up with Rick Rayburn. His therapy was strong, effective and I am feeling so much better. Wish I hadn't waited. Joshua also makes sure outpatients have front-row, reserved parking. Would I go back? In a beat. They are kind, compassionate and caring! Jonas is also a star there. He seems to be reserved for inpatient care. Lucky patients. He is superb. They call you by name and give you a full 45-minute workout and sometimes more.

I am in need of a physical therapy rehabilitation facility. This place refused me as I was over…read moreweight by .8 pounds. Last year when I was a patient my weight was over 20 pounds more. It was not an issue. This despite the fact that I met with the former director in February to make sure I would be allowed back. In addition, my insurance company would pay for the rental of a bariatric bed. I believed that this was an excuse as there were issues with Carol the manager of nursing. I have left messages for the new director Mr. Soni Dignat and he has not bothered to even give me the courtesy of a return phone call.

It is the most disorganized facility I've been in. My first night there I vomited and no one…read moreanswered the call bell for 6 hours. That's just one example

This is a wonderful place for anyone with a 1)terminal illness 2)Catastrophic injury or illness or…read moresomeone who wants to live in a home environment, but who needs a ventilator. There are licensed nurses around the clock. Respiratory Therapists, Physical Therapists, Occupational Therapists and Social Workers are available as needed. Can you believe? This place even has a Chef to make wonderful meals that the doctor orders! There is also a wonderful friendly activity director! I LOVE THIS PLACE!!!

Poor quality care. Loud obnoxious staff, bad place to get rest. Terrible food, over cooked veggies…read more and they don't understand lactose intolerance. I was there for a month and not once did they sanitize my tray table. The toilet in the room was disgusting. And I don't believe gym equipment is sanitized between patients. I was horrified at what I saw and experienced. Hand sanitizer was an after thought.

This Facility came highly recommended by our Primary doctor. The staff is very friendly, place is…read morevery clean and the food is like homemade. My Loved One has nothing but great things to say about. I have peace of mind knowing she is well cared for.

Multiple messages were left for Samara at Windsor. No return call. When I called, again, and again,…read moreand again, and finally got her on the phone, turns out she couldn't be bothered to listen to her messages. The front desk is useless, too. So, why would I want my father or mother in this facility? Nope. No way, no how! Lucky me - and you, they have NO beds available. BUT, they're happy to talk to you about pricing. Yeah, that seems logical.

The new chef Kat prepared a fabulous Christmas meal and was very attentive to all our needs as it…read moreshould be the food was above and beyond what was expected she is trying to revamp the menu the best way with an unfortunate budget restriction that meets the residents needs . Not her fault the corporate owners are not keeping up with the one thing residents need and look forward too which is a good meal with choices and sufficient supplies to last each month which one expects when they are keeping up on the full rent every month. It's also a social point for residents to be able to have a good meal with their friends there I'm not understanding the answer from the establishment I don't think the state steps in with general truthful comments. Maybe if you answer then wrong ? It's almost 90 days of lockdown and I'm getting complaints of the poor food quality it's sodium and sugar packaged and canned foods on paper plates at their doors . Not fit for diabetics. There is not any opportunity for exercise at all. My friends are getting attrify sitting in there wheel chairs and they can walk. Personal caregivers are not allowed inside I'm helping a blind friend that just had a heart attack and he needs me to help him with all the paperwork and appointments as well as his visual aide . I'm Covid free and very careful. He does not have an iPhone but an iPad but needs more instruction. He's to have a special diet and yesterday morning he got powdered eggs , a dried sausage patti and a small sweet roll a dab of fruit jelly. He's a diabetic and lost part of his foot already! The administrator is out on maternity leave and they have a guy without any credentials or experience is healthcare in charge and they tell me he has no care or compassion for their situations ! In a pandemic no nurse on duty to visit residents to see how they are doing daily or even weekly my friend was lethargic for over a week in his room and no one suspected anything and he got a fever and off the the ICU and had a heart attack when he got there . Now he's alone in his room and no one to help him which is what I'm suppose to do I went at least once a week prior to lockdown for almost a year to help him. Then another friend has lost her short term memory without any stimulation her son is not allowed to visit for her needs. There have been no Covid19 cases there and no deaths from it. That's great but they will expire from lack of attention and proper diet if one person gets it there they will all go down as their health is compromised by lack of direction , diet and exercise. One friend is now immobile as they would not let a known physical therapist that has worked there before in to help him and he's blind now too. They do allow a caregiver in for him twice a week. But I cannot help Andy. And one other friend that was very active is now attrifiing now and the food is undesirable plus the monthly fee is still full amount and the food is sub par. They need a qualified administrator replacement on staff and not a clerk without any compassion or knowledge of health for s

We worked with Sylvia who spent the day with my brother and me looking at community options for our…read morefather. She was excellent! She asked pointed questions about his needs and then listened to our concerns and expectations. She helped us find the right fit for him and we couldn't be more grateful.

Leann is superlative! She assisted an elderly friend with finding the optimum senior community…read morewhere he can thrive and feel comfortable for his remaining years. To say she is competent, a font of knowledge, and caring is an understatement. She is quite responsive; excels at coordination; and will work diligently to quickly address any concerns, questions, or issues. It's hard to imagine anyone more suited for this role than Leann. Her focus on the client's needs and desires is without parallel; and her friendly, compassionate nature greatly mitigates what might otherwise be a stressful process.

I live in Palm Springs so I wanted to have my surgery as close to where I live as possible and…read moreDesert Regional did not disappoint. I had hernia surgery yesterday. I was amazed how kind, thoughtful, respectful and professional all of the staff and visiting staff were. My care was 100% perfect, I could not have asked for a better experience for my first surgery. Everything that they were going to perform on me was clearly explained and in no way rushed. I had the same experience for my pre-surgery tests and phone call. Everyone went out of their way to extend every courtesy to me. I thank all of the kind nurses and staff and the anesthesiologist who made my experience and recovery so much easier than I had ever anticipated.

Nursing care was excellent, aides were kind and helpful and housekeeping staff was wonderful. I…read morewish I could say the same for other departments and administration in Desert Regional Medical Center. I am extremely disappointed with this hospital's failure to communicate and cooperate during a critical time for my adult, brain injured son. Despite repeated requests to case managers for essential discharge planning information and state required capacity assessment forms for conservatorship, nothing was provided except excuses. Phone calls, emails and nurse's requests for phone calls from case management, social workers and doctors are ignored. The one phone call from the case management manager resulted in her promising to obtain information and call me back within a few hours. So far, it's been 4 days with no information. This is typical of communication with this department. I contacted the hospital administrator who assured me these issues were unacceptable and would be addressed, yet no follow-up or resolution ever occurred. In fact, my subsequent emails to him were ignored. The absence of accountability, coordination, and responsiveness created unnecessary hardship for our family. This experience reflects serious deficiencies in patient advocacy and care coordination.

Joel was very helpful and communicative when asking questions about my Aunt in their care. After…read morereading reviews here I expected to find the atmosphere different but to my surprise it's ok. She was at Atria assisted living a whole different breed and type of facility but for what it is here, to assist people that are declining and not improving it seems to smell good and is very clean. I love the hardwood classic floors! There's a big flag hung outside that says "Hero's work here". Love it.

This place has such kind and sweet people working here. There's 99 beds, so you have to be a little…read morepatient sometimes when you need something. But these Employees work hard and I Appreciate their Kindness

I went in to get a few skin tags removed and NP Amanda was the most sweetest, nicest person that I…read morecould've asked for her! She was so comforting and nice and explained everything as she was doing it. Gave me recommendations for a few dry spots that I have. From the girls at the front desk to the Everyone is just so nice, friendly and professional. Still debating on getting anything cosmetic done, but for dermatology. This is a place to go!

I wouldn't go any other place then Contour Dermatology. I've been going there for years and every…read moretime I go, I have a Great experience including having my questions answered and any concerns I might have. Thank you!

I do not understand how it's possible for (Pacifica/Cottages) to have this high rating. Absolutely…read moreworst experience ever for my Mother n Law. She needed Memory care. Family paid for top care level 4. She was left alone to fend for herself. Meals given, if not eaten no attempt to help her. Food horrible. Even staff said it was horrible. In a 10 day period they gave 1 shower. Family did 3 when they came to visit. We were starting to see red flags on lack of care. So I pulled bathroom emergency cord to see how long it took staff to respond. 45 minutes passed before someone showed up. Unacceptable!!! She ultimately fell in very early am hours not discovered for several hours. She was rushed to ER via ambulance. Luckily ok. We brought her back to our home after the incident. She had lost 10 pounds in 10 days. We were never able to bring her health back up from the experience she passed a being home with us less than a month later. Long story short this is not a place I would ever recommend. If care about your loved one do more research. I feel like we were duped by the Office staff. They have a few good care givers but they are so underpaid, understaffed and overworked they can do very little. 1 person for 14 patients on a couple of the occasions I was there. She went in relatively healthy beginning of February 2025 and passed in March. Absolutely Disgusting how our Elderly are treated!!!

If needed, you couldn't ask for a better facility...the physical facility and grounds are clean and…read morebeautifully taken care of...but the most wonderful part is the staff. They are caring and gentle with their clients. Every time I visit my friend I'm impressed with their cheerful dispositions and taking every opportunity to interact with the residents. And the calendar of events is incredible!