Booked oil change online. Available to accept my vehicle on time. Told me how long it would take…read moreaccurately. In and out in 45 minutes. Total was less than quoted which was a pleasant surprise. Staff is legendary. Thanks!

Had a defective part. They fixed it up right away. These folks are AWESOME. I will never go…read moreanywhere else. Great attitude great customer service and great communication. Call them for any auto repairs you may need. They won't steer you wrong.

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I brought my van up from the lower 48, then a ticking started in my motor. They allowed me to drop…read moreit off and diagnosed it that day. Because everybody is so backed up on scheduling for services, I had to leave my van while I was in the lower 48 to get it fixed, but I was able to communicate via text or phone call with Zach and the process was fairly seamless. They fixed the issue, diagnosed another one, and was able to fix that in the same timeframe. Overall, would recommend! Love the after hours pick up option, too.

We were traveling in Alaska and had an intermittent check engine light. I called Peak Automotive…read moreto ask if they would run a quick diagnostic test to see if there were any problems. They said "come on by". Upon arrival Randal quickly attended to the test and put our fears to rest. These folks could not possibly be any nicer or competent!

A trustworthy shop with a great crew. I've taken my car there to get an oil change a few times and…read moreit's now my go to place. I've had other repair work done on my Jeep Patriot, and they were great with scheduling and charged me much less than competitors. They also have the cutest shop dog to keep you company while you wait!

My new go-to place hands down. Super nice staff, amazing work. Had parts I had purchased prior,…read morethey put them on my truck no issues. Also, another thing I loved, no up selling or trying to tell me what I should also get done. Would highly recommend.

From the owner: Creek Automotive is new to Palmer, Alaska providing automotive service and repairs as well as…read morecustom outfitting and upfitting.

Good old fashioned customer care and always quality work at a fair price. Have used this business…read moreseveral times and have never been disappointed.

Needed a bit of transmission work done while in town. They worked me into their schedule and did…read moreall they could to keep me rolling. Nice shop friendly employees.

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

From reception to the tech everyone was so kind and professional. I am visiting from out of state…read moreand taking care of family needs and they were able to fit me in on short notice, I am very thankful for the care and service given. Highly recommend Thanks again

My husband & I have been blessed with well-behaved cars (knock wood!) that aren't constantly…read morebegging for a trip to the mechanic, but even the most awesome car sometimes needs a tune-up or repair. We've taken two vehicles to Bumper to Bumper -- my college-car Ford ranger pickup years ago and a Subura station wagon last week -- and we've been pleased with both visits. The guys who work there are friendly. They keep in touch throughout the repairs. They do a great job. And most importantly: they don't cost a fortune. Both bills ended up being way less than we anticipated. So if you're looking for a good mechanic in the valley that charges reasonable rates, you can't go wrong with this place, in my opinion. Heck, they're even be worth the drive from Anchorage.

I recently moved to Alaska and have been having the worst of luck with cars. Wires going bad,…read morestarters suddenly not, and teeny tiny rocks causing massive amounts of headache and noise on my rotors. Les, the owner of Bumper to Bumper, has always been there for me! He has even done two house calls (for diagnostics) for me for no price. The tow company he uses charges half the normal rate in the valley (in the winter time, no less!) and they are always quick and speedy with repairs. The guys at Bumper to Bumper will always be my mechanic in Alaska!

Lady who answers the phone has always been nice. I haven't had mechanical work done but tire…read morechangeovers and tire mounting numerous times. They have always done a good job at reasonable prices. The slightly raised their prices over their standard prices for a large tire change after I had already dropped off my rig. I thought that was odd but it wasn't much and I needed them changed.

I took my 97 F350 pick up to Rogers Garage because it was running rough, I checked the truck before…read moreI brought it in with a diagnostic code reader and had no codes showing so I couldn't understand the misfire. The mechanic also did diagnostic and found no codes. They did compression test and found 2 broken plugs, replaced plugs and truck ran better. When I picked it up they Charged me $345.00. I got less than a mile away and check engine light came on. I called them and they said to bring it back so I did. It then showed EGR code which Is the exhaust gas recirculating valve. It is controlled by vacuum lines and an electrical signal. They told me that it was a coincidence and the only thing they could do was to replace exhaust manifolds and associated parts for $2400. I was very unhappy and wanted them to show me what they had done. Roger came out smelling of alcohol and belligerent. He told me that I would have to go get $345 more in cash before he would release my truck, because I messed with him and he was going to mess with me. I called the troopers and asked them to meet me there, because I was worried it would get ugly with him. He then said they would refund the money to my card. Long story to say that I wouldn't recommend this place.

If you go to Master Auto all you're going to get is empty pockets, they are charging $170 an hour…read morewhich they don't tell you when you drop off your vehicle by the way, I went in there to have three things done one of them being somewhat major my tea case needed split and a weak fixed. I told them it was because of a pinhole rubbing problem inside the t case that happens underneath the pump I told them exactly where it was going to be what the problem was everything the other two things were simply take a court of ATF out of my transmission and put a quart of Lucas oil stabilizer back in, and change my spark plugs and wires. When I dropped off my truck it had three quarters of a tank of gas, and I left them for 12 packs of soda for doing the complete job as a thank you now 2 Days later I get a call saying there's a hole in your TKS and there's nothing we can do about it, and do you realize how thick that Lucas oil stabilizer is his exact words were I am not going to sit here and watch it drain down the tube for 3 hours those were his exact words I'm sure he would have charged me for those 3 hours of sitting around too, so he denied to do that after accepting the job.. FYI you put the Lucas oil stuff next to something warm like in an engine bay and in 10 minutes, guess what it pours out just fine. They then told me I could come and pick up my truck it was ready to go and they had changed the spark plugs and wires. I got down there and he charged me just under $400 and in the end all that $400 got me was a plug in wire change out.. they put down 2.5 hours of Labor time just for the spark plugs and wires, and my truck went from three quarters of tank of gas to a quarter a tank of gas.. so what you guys do use my truck to run to the parts store all day? At $170 an hour none of this should have been an issue none of this should have taken place and I should have been able to go in pay what I was supposed to pay which would have been around 1,200 bucks and drive my truck home happy. Don't come to these guys unless you just need an oil change, battery change, oh and I guess we won't forget about spark plugs hahaha

I had three repairs done by Master Auto. All were timely, done well, and a great value. I take all…read moremy cars here now! These guys rock! They fixed an issue the Chevy dealership caused in my Sonic, that nobody could figure out. Well, except Master Auto. They figured out the car was filled with the incorrect brake fluid, promptly diagnosed and fixed the issue.