I dropped my car off at 8 am right after the first snow for a tire changeover. They were organized and had a good system for getting traffic through. I dropped off my car for the day and went to work. I received a call around 4 pm (they close at 5:30) that they had just begun to work on my car. The man I spoke with (Jason) informed me that two of the used tires I had previously purchased didn't have enough studs. He offered me 2 new tires. I asked that he check the warehouse for used tires. He agreed and stated he would call me back. After 45 minutes,I had not received a call. I called and Jason informed me he had passed the job onto someone else but that yes I should have been called, they were putting two used tires on. When I went to pick up my car, it was after hours. I turned the key and immediately saw flashing and beeping indicators for low tire pressure. I would have gone in to ask an employee to take a second look but no one was available. I stopped at a gas station and checked tire pressure, filled them all up and drove the 45 miles back to anchorage, all with the tire pressure sensor light blinking at me. The next morning I woke up to a flat tire. In anchorage, with a looming commute to Wasilla. I had the tire repaired in anchorage and called diversified immediately. Jason was professional and apologetic and saw me as soon as I got to Wasilla. He wasn't able to identify the problem but put on a new tire for me free of charge. Bottom line: don't go during busy season, good customer service and a job well done the second time. read more

Very shady and rude. They scammed my dad. He went for 1 flat tire and was expecting to get 1 tire replaced and with out telling him and trying to gas light him saying they did tell him they replaced all 4? On a new car makes no sense read more

This morning I tried to take my car to diversified for a tire change over from summers to studded I called ahead and they said they do walk ins on a first come first serve basis I go there and they turned me down because I didn't buy the brand new tires from them or one of their "recommended" tire shops I bought them brand new from a mobile tire guy just last night ! Two weeks ago I took my f150 to diversified for a tire change over I did not buy those studded tires from them or their recommended tire shops they didn't have a problem then! I called big black rubber I told them what just happened and they gladly took me in even though I didn't have an appointment. Big black rubber is fast cheap and hassle free a real no bs tire shop I suggest them over POS diversified! read more

Diversified Tire - A photo depicting their service to loyal customers - Tires Near Me - Wasilla, Alaska

sorry no gossip. they do very good work. although if you didn't buy your tires there i would not take brand new tires there too change over read more

The entire Team at Diversified are awesome! My favorite people always with a smile & going above & beyond. They've taken care of me for years and I don't plan on going anywhere else! read more

I've purchased tires from diversified for years and continue to come back.Not just because of the quality product and service, but because the customer care and treatment is top notch. I'm treated like more than just a customer and I appreciate it. read more

They can never seem to have trouble with any TPMS sensors that they don't sell. Did I mention they are $38 EACH!! I will not be coming back anymore. read more

Don't do business with this place. I bought 6 tires for my 1 ton truck . I need a breaker bar a piece of pipe for an extension To turn the lug nuts on my truck. I did tires for 5 years on the slope both pick up and truck tires. This place is run by morons. I knew a guy with a BMW and Diversified tire, broke off 3 to 6 of his wheel studs and they had the balls to tell him that his wheel studs where defective . Diversified tire had to buy new studs and hubs for his car . Stay away from this place. I bought trailer tires here maybe four years ago here. They gave me a price for 235/80 16R E rated.When I picked up the tires. They where 235/85 16 F rated. They told me I could haul more weight with higher rated tires . So dumb. So if I had a accident, because my trailer broke , cause I listened to them read more

I have been buying tires here for over 15 years. Desk employees have become rude, dismissive and unhelpful in the last year or so. I won't be back... read more

I have a 3rd gen dodge ram Cummins and installed some Thuren components in the front end and had to get an alignment done to Thuren spec. I reached out to them ahead of time and the mechanic was familiar with Thuren alignment specs. They aligned the truck and got it spot on! I've never seen a shop get the toe at exactly 0 degrees, that's pretty awesome. Truck drives great. Would highly recommend this shop to anyone read more

Don't get me wrong I like diversified tire. They generally have good prices and good customer service. I have used them for new tires almost exclusively over the last ten year for all of our vehicles, plus seasonal changeovers. My big rub is their policy regarding new tires and installation. Essentially if the tires have been used they will change them over, but if they are new and you didn't buy it from them they won't help you. I get that position to some extent but when the price differences between new tires ordered and shipped from the L48 are $300+ less than what Diversified offers, what do they expect customers to do. I am not a big proponent of buying from tire rack or Amazon at the expense of our local shops but when it isn't even close it's hard to stay with locals. Especially if you are getting the tire you want and not something else because it's all they have locally. Customer service should extend beyond just folks that buy tires, so from now on I will use other shops in the Valley for our 4 vehicles. read more

These guys are AWESOME and my new GO TO tire place! Had a bit of a wait but the waiting room is comfy and it's fun to watch these guys work!

They unplugged my dash cam. Not the place to go if you like transparency. You could've at-least plugged it back in because it took me a few hours to realize it was not active.. I may be wrong, but I don't think it is required to be unplugged for a tire patch read more

I cannot give this business a high enough rating. We were on a road trip and had an unplanned tire emergency it was right before the close of business day. These guys took us in and were just awesome! Everyone that worked there had a smile on and was friendly and they took care of us immediately. read more

I will never walk into this store again. I have been doing business with Dave since He began doing tires in Wasilla and the last time I was in there he made a big deal repairing my dump truck because I never bought my 8 drivers from him. He is not a Christian and if he is he does not serve the God I serve.I pray he changes his attitude. Mark Cizek read more

Ive never left a review on anything but i made an account just to say ryan is the shit!! amazing customer service and welcoming attitude everyone else was nice too and my car is in better health then ever thanks to everyone. read more

Horrible service! I made an appointment on Monday for Thursday. At the time I told him I needed an alignment and a brake inspection because I suspected they were going bad. The next day my brakes grind it even more obviously, so I called to tell them that I needed a complete brake job "please get the parts coming". The guy on the phone was very dismissive, "yeah yeah, I can get it done in one day". Sure enough, when I brought in the truck this morning for my appointment I was told that they don't have time to do the brakes. There were no notes made by the dismissive clerk, and the attitude was basically tough titty. I'm gonna find someone else to do the work, I will never come back here again. I would urge you not to put yourself through the same hassle I did, find another shop. UPDATE: I took my truck to Midas in Wasilla right after leaving. They had me in and out by 4 pm SAME DAY! the jokers wanted me to re-schedule for a week later! read more

The quality of work at Diversified Tire is fine. I like the tires Diversified carries and the guys in the shop are timely with their work, however, I can no longer deal with the arrogance, rudeness and absence of Customer Service at the front desk so I will move on. Dave once told me he had a good employee having a bad day. I accepted as much. We're up to three now in four or five visits. I called a day ahead. Ordered the tires and wheels to be put on the following morning. Arrived with my credit card in hand. Then the clerk informed my wife that my selection was bad and that the tires were collectively eighty pounds too heavy for our 4Runner. I laughed it off and reiterated that we are happy with my selection, consequently, this was our third set. All three of our trucks will now sport these fine winter tires. Shane wouldn't let it drop. Being totally ignored, I left only to walk back in to state that I will never buy tires at Diversified again. Cork at PWH and Arabian also sells the tires I like. I will plan to buy them there for the next twenty or thirty years. read more

I've got a few sets of tires for my cars from here as well as many sets swapped over. They are always polite, professional and have always done right by me. Prices are comparable with other places but the amount they give back to the community, and the little things they do is why I choose them. My wife came in today with a weird intermittent grinding in her 2017 Subaru that had the tires swapped over a month ago. Techs pulled it in found a rock behind the dust cover that got kicked up there. Had he back on the road in under 1/2 hour. I can't say thanks enough to the crew there from the desk clerks to the guys in the back. Thank you for helping the valley. I for one will continue to use Them for all my tire needs. read more

First time I used there tire change over service, they open at 7:30, I got there 6:15 , right away was greeted, handed a numbered information sheet, directed where to park, 7:10 was told to line up according to number, all went EXCELLENT !! ! , I'll drive 40 miles from anchorage to get my work done here, these Guys have their STUF TOGETHER, GREAT service, well organized, ALL ABOUT GETTING IT DONE, THANK YOU DIVERSFIED read more

Customer first at Diversified. Justin took great care of me and I will definitely be coming back to him for all my tire and wheel needs.

Diversified to the rescue! On a long road trip through Alaska, our travel trailer threw a wheel just outside of Palmer. The towing company was a disaster, but the staff at Diversified came out extremely late and helped with the unload and were extremely fast and helpful getting us back on the road the next morning. If you run into trouble and you're anywhere near Palmer or Wasilla, Diversified should be the first place you go! read more

Customer service has gone downhill here, employees arguing with customers in an unprofessional manner. I've been buying tires here for 15 years but never again. read more

Diversified is hands down the most amazing customer friendly business I have experienced. they have excellent customer service and genuinely care read more

Worst place ever. They are suppose to be a tire shop but can't even put your tires on correctly. I had a tire change over. Waited 3+ hours because they don't make appointments and don't value their costumers or our time. Barely drove out of the parking lot and my car was wobbly, they said to wait a day and it will even out. Went back after a few weeks because my rear tire kept going flat. They want me to wait another 3+ hours to look at it. They charge double what every other place in town does and can't even fix their own mistake. Don't go there unless you like wasting time for horrible services and tire issues. read more

I had an irreparable flat tire, and I asked Diversified if they might have a matching tire for my car. I didn't want to purchase a whole new set, as that wasn't within my budget. They were very nice and actually did find a matching tire for me. It was used so they gave me a fair reduced rate for it, and they had it mounted and ready in no time. Thank you for helping a girl out, you guys! read more

If I could put zero stars I would. I was a bystander listening to a conversation between an older gentleman who was working there and a customer and he told the customer he had "no idea what he was talking about" in regards to tires, and that the employee was in a "bad mood today, buddy". When the customer went to another employee to ask for help that same employee said, "stop trying to get his attention". When have we moved in the direction of belittling and degrading a customer that is literally asking for a service that puts food on YOUR table. I will never buy tires from here, and as the weather is changing, and everyone around me is asking where they should go, I'll gladly share my experience - and tell them absolutely anywhere but here. They're very very unorganized, and so unkind. Life only gets harder if you have a bitter heart. read more

Waited three hours on a two hour quote for tire swap-over. Lost time at work, staff said "sorry, we forgot to do it" Unacceptable! read more

Diversified was the only place in the valley that had the tire I was looking for to match my other 3 after an irreparable blowout. Not only was it the same tire, but the wear on it matched the others. Their service was fast, and they let me use the microwave in their break room to heat up some food my little one. To top it off, they even put my spare back in it's place under the vehicle for free. Overall, great service and VERY affordable. I will be back for sure! read more

Getting tires should be simple. Had to argue to just buy a tire, was handed off multiple times and treated like a thief when I picked my tire up. As long term customer this should have been easy. read more

When the left rear of my Subaru went flat, the staff at Diversified Tire was there to help me solve the problem, quickly, courteously, and inexpensively. I chose Diversified based on their reputation and was not disappointed. From the initial phone call, to drop off, follow up by phone, and pick up everything was handled well, prices were consistently quoted, I was put in control of the situation, and the customer service was thoughtful, courteous, thorough. The flat was irreparable but their, well, diversified stock of used tires included a match which cost under $50, including mounting, and all the work was done before my work started that morning. Diversified Tire will be my first choice in the future personally, and it will be the first tire business I refer to friends and family. read more

I have had major problems with Cooper tires, the sidewalls break down and start to ripple causing vibration. This happened on both my truck and my car. When I went back to Diversified Tire to show them the issue, they claimed that it was caused by my hitting pot holes or going too fast over dirt roads, neither of these things were true, I am very careful with my car and truck and avoid pot holes, drive on paved streets for the most part and go very slow down any dirt road so as not to chip my paint. When I called today to ask if had any good tires like Nokian Kakkapelitta10s, the counter guy indicated, "No". I asked what they had in an aggressive tire such as the Nokian tires and he said "We have Cooper Discovery studded tires...." and quoted a price. I indicated that I did not like Coopers because of past experience and he said, "We are an exclusive Cooper dealer so take your business somewhere else." and hung up. He was very rude and didn't even try to help in any way. I will never use this dealer again and will make sure that all of my friends and family are aware of their attitude and the worthless tires that they sell. read more

OMG this is the best tire place i've ever gone to!! I just moved back home from south carolina with no snow tires. I went there and the staff was so nice and they helped me out so well, that i would never go to another tire place. Thank you guys for all your help getting me ready for the winter roads. thanks Linda read more

On October 6, 2014 I went to this business to get a tire repaired. The motto, first come first serve is a joke. I sat for 2.5 hours waiting for my vehicle (which I was told a wait time of 2 hours upon arrival) while others who had arrived 20-30 minutes after me left 20-30 minutes before I did. Do the math and that is definitely not good business. As I approached the counter to inquire about my vehicle and where it was on the list after 2.5 hours of waiting, I was yelled at by the man at the counter. This verbal assault went on for about 5 minutes in front of a lobby full of people. Completely unprompted and left me feeling belittled. It was such a sudden attack that I could not even react or defend myself. I will never, ever, ever, use this business again. I wouldn't recommend this place of business to anyone! read more

I've been here many times in the last 2 years and am always impressed with the excellent service, product availability, and pricing. Most recently, I had them install (4) new ATV tires on my rims. After reinstalling them on my side by side, I noticed the next day one was almost flat. I returned it to Diversified to have them take a look at it. We discovered the rim was bent a bit on the inside and was the likely cause of the leak. I returned about an hour later and it was repaired. As expected, the rim was bent and they reshaped it. The guy hands me an invoice and said there was no charge. I was fully expecting and happy to pay for their service as this wasn't their fault, but they didn't charge me. It's little things like this that will bring us back every time. They always go out of their way to provide excellent service and quality products, and that is hard to find these days! read more

Very friendly, fast, willing to work on prices vs value with you. These people are awesome. And so freakishly fast. I tell everyone to go here! I love that it's a God based company and have no issue supporting that. But aside from that, the quality is unbeatable. read more

Was able to get me in and fix my flat at 4:45pm on Friday afternoon. Friendly, clean.

After buying a 1986 Plymouth Reliant for no reason other than it's classic, I noticed that the tires were not in the greatest shape. All my friends said that I'd never find 13 inch radials in Alaska............well, I stopped in at Diversified Tire, and they said "ya, we have those in 13inch"........45 minutes later I was on the road with new tires! Pretty darn cool!!!! read more

While the counter staff is friendly and helpful, I would highly suggest Dave the owner take some lessons from them. He is lacking customer relations, people skills and had me scared he was going to actually strike me. After purchasing and having them mount a used tire on a trailer wheel that leaked after I got it home and installed, he tried selling me another used tire that had severe cracks in the sidewall and between all treads, completely unsafe. When I questioned the owner Dave about the safety of this old and should have been thrown away tire, he came uncorked on me. Completely unprofessional and bordering psychotic. I've done plenty of business with them for over 15 years and I will not ever step foot on their property again because of his ill tempered behavior. As I have told the story to several long time acquaintances, several have shared similar problems with Dave. It's too bad, because he has some nice folks that work for him. It could be a stellar business, but Dave brings nothing for customer service civility to the table. What a loose cannon! read more

I usually do go to diversified tire, but my last visit was less then satisfactory. I brought in my tires to get them changed over because of the snow. But unfortunately the tires I had been given were an inch too big and they couldn't be fitted. That's not their fault at all, but I gave them all my info and never got a call to say my tires didn't fit, so when I came back to wait for my car I saw it sitting in the back so I waited, no call, no one got me to tell me they hadn't done anything to my car....i waited for an hour until I went up to the desk to ask about my car and they're like, oh...no one called you. I'm like I've only been sitting here for an hour. Granted they were busy, how are your customers supposed to know when they're cars are ready?! I'm kind of pissed that I say there and wasted my Saturday to not get my tires changed...no to mention the person I talked to took a phone call while I was at the desk, and they didn't have any used tires, so I walked away with nothing. read more