Great service. Very efficient. I got a new key cut for my car but missed one step in programming it myself so they talked me through the last steps to do it on my own and it worked great! read more

This shop does amazing work! The technicians and staff are very friendly and work on the drop of a dime to assist you. They are fast and good at their work, and very cost efficient as well. I would recommend this service to anyone! They also have another location in Concord if anyone needs help that way as well! read more

I needed a locksmith after hours following return from vacation. I called the day before flying home and the locksmith met us at the house, got us in fairly quickly. It was late at night when we arrived so I was very happy that he arrived on time and go the job done. read more

After no showing for our first appointment, I gave them a second chance. Well, they did it again and no showed to our second appointment! Oh, and when I called to see what the deal was, they were so apologetic that they offered me a 15% discount! Really? I said no thank you, hung up, and called Bomac. Those guys were great and actually showed up to their appointment. I would highly recommend them instead. read more

I was in and out in 10 minutes with a new remote, and their prices are less than half what the dealer charges!

Great experience ! ! I walked into the store recently for a smart key to be made for my car, these guys were just awesome. They made the key in just a matter of 8 min . The price is pretty reasonable (I called the other locksmiths as well).The guy also fixed one of my car's window which had a problem(for free). I would Strongly recommend this Store . read more

I hesitate giving anyone a bad review, but one year ago they put two new locks in at my home. When they installed one lock they knocked a hole in my sheet-rock. They tried to repair it; however, locksmiths are not sheet-rock people. Now one year later the lock handle has fallen off the door. They may be polite but their skill level left much to be desired. read more

I had the unfortunate need to call a locksmith when I managed to lock my (not so) smart key in my trunk. The service wasn't flawless as the computer battery ran out 1/2 through the download for the new key however the owner was so friendly that I actually didn't mind waiting a little while longer. He seemed to be honestly concerned about my needs and safety. Hopefully I won't need this service again but if I do in know who I will be calling. read more

DO NOT USE AMPM Locksmith!!! I used them when I moved into my house to replace all of my locks based on their good Yelp reviews. They ended up breaking a piece in the deadbolt lock on my front door. Pieces would fall off when I shut the front door. I called them to see if they could fix it. The owner came to my house and explained that his employee was very skilled and he would not break my lock. After him arguing with me for several minutes he said he would take apart the lock, but he would charge me a minimum of a couple hundred dollars just to take the lock apart. I refused because his employee broke the lock in the first place. The owner left my house leaving me with a broken lock on my front door. I ended up going to another local locksmith to fix the lock. I told them what happened and showed them pictures of the lock. The other locksmith gave me the part to fix the lock for free. read more

AM PM Locksmith - I hired AMPM Locksmith to change all my locks when I moved into my new house. They broke the lock on my front door and refused to fix it. - Keys & Locksmiths Near Me - San Ramon, California

I contacted this company last week to get some work done on a couple of trouble locks on our building in San Ramon. The man who answered the phone was at lunch and asked me to text him the information. I did that. Our appointment time came and no one showed up. I called after 15 minutes elapsed and spoke with the same gentleman I had the day before. He said he would contact the technician and get back to me. One week later I have yet to hear back from him. Meanwhile, the business owners at our building have had to put up with locks that don't work. I have contacted a different locksmith in Dublin to get the service that was promised by AMPM Locksmith but not delivered. read more

I called AM/PM Locksmith last week to fix a problem with our office door. He was very nice and came over that same morning. We had another issue with a different lock and I called them at 5:00pm last night. He was here the next day to fix it. I am very happy with the quick response and great customer service. read more

Agree with other posts that the folks behind the counter were friendly, but I brought in a keyed lock to have inspected. They found the problem, but when they reassembled the handle, they stripped the securing pin. Now a $20 solution is going to cost me a $100 to replace the entire lock. What is worse, is that they tried to hide the evidence by forcing the pin into the handle and did not inform me that a mistake had happened. read more

Wow! Chita was so accommodating and easy to talk to. I called 3 other places and went back to ampm because he took the time to talk w me. Then when his technician Weeja showed up, he was just as nice! We had lost a key to the car and it had been sitting up for a while. Weeja not only made a key in 10 minutes but also hooked up the jumper cables to make sure it would start! Talk about going above and beyond! The Chita calls me after and asked how everything went! They go all over the East Bay so I'm definitely calling ampm back if I'm ever in need again. Thank you!! read more

AM/PM Locksmith is great! I showed-up 15min past closing time, and they still happily made me a new key for my car. Quick. Fast. Friendly. read more

unfortunately while traveling through LA, my backpack was stolen, with my phone wallet keys and glasses. Not only did it majorly SUCK that my keys were stolen, but they were my only set of keys. As soon as i got home i looked up locksmiths in the San Ramon area, called, and within about an hour i had two set of keys to my car in my hand. By far the most kind people that i have delt with in the process of recovering all my stolen things. They were so helpful and kind. Not to mention that we had some great conversation in the process! for Sure the only Locksmith i will ever deal with. Thank you so much AmPm read more

I went to AMPM locksmith because I needed to get a duplicate car key for my daughter's 2014 Toyota Corolla. I have been all over the place trying to get this duplicate key without spending an absolute fortune at the dealership (Who by the way wanted around $350... Ridiculous!) AMPM locksmith was able to fulfill my needs at a very reasonable price. They were quick and professional and I am very satisfied. Would recommend to anyone read more

Used this company for a lockout once before they were ok, took longer than the time frame they estimated me but they eventually got the job done and at a resonable cost, so I figured I would give them a shot to rekey my house and they give me a price estimate and I said let me call around to see what other local locksmiths could offer, called bay lock and key and they were cheaper but not available on the day I needed the work done, then I called ampm back to schedule a more prompt appointment only to receive a different quote by another enployee who was apparently the owner of the shop who apologized forwin correct quite given and told me it would be more, I refused to pay $30 per lock to rekey, my neighbor told me to call dads locksmith and they were at my house in 2 hours, half the price of ampm. read more

Go to Orchard (across the street) to see if they have better prices. More often than not, they will.. AMPM quoted me a car key duplication for $45, then I went to Orchard and they did it for $5. If you want to save some money, Just go straight to Orchard first. read more

A big box store can't replace a good specialized locksmith that offers no hassle service. They are really friendly and they coded a second pair of keys for my Ford Crown Victoria at a very good price. Thanks so much! Now I don't have to worry about losing my first set as much since I have a second spare now. (Not that I would want to loose my first set, but you never know) :-) Thanks again. read more

Used this place last week to have some keys made based on all the good reviews. I needed 2 house keys made and they were done quickly, and I was able to get a few little key chains and other things I needed. One stop shopping, I love it! Prices were reasonable and, when I went home to try the keys in the locks, they were like BUTTAH! Smooth with no hitches. I used to get keys made at OSH or some other hardware store and half the time they wouldn't work and I've have to go back and have them try again and then they'd still stick. I've since learned that a locksmith is the only way to go, and this proves it yet again. On top of the fabulously functioning keys, the guy actually thanked me for my business and was really nice. Will definitely use them again. read more

This is the best Locksmith service I have ever used and I have used quite a few. The customer service is amazing. Not only did they answer my call the first time. He showed up at my house in 30 minutes and was finish in less than 30 minutes. The prices are very good as well. I will definetly be reccommending this service to others and using it in the future. Thank you! read more

I came in to get a second key for my vehicle that only came with one when purchased used, fast and friendly service!

Great service. I needed a high-end chipped key for Prius. They not only had it in stock, they took only 15 minutes out of my day to program it, and charged me nearly $100 less than the dealer wanted. I'm very happy! read more

Quality service, come to this place for 2 times to have my car key programmed, very friendly, reasonable price.

Great service, I have used them many times and every time they have done great. They have EVERY auto key fob you can imagine. Prices are very competitive read more

Chida, Mario and the whole crew were super helpful and were able to come up with several solutions for keeping my family safe at home not to mention making sure the keys and remote they made for my SUV worked flawlessly. Mario even went out of his way to make the copied keys with the car company logo. Awesome. read more

Great locksmith. The owner is very knowledge and very helpful. I came there originally several years back when I was looking to find a good pad lock. Every store I went to only had those standard master locks for pad locks. Those locks are really easy to pick (youtube or google for more). AMPM Locksmith had some other great choices. Since then I've been back several times. Today I needed to rekey my 2010 Acura. These keys have lots of complexity with chips and signals. The dealer's price was about 2-3 times more. read more

Got home on a Friday night after traveling all week and found I was locked out of my house. Called three locksmiths and AM/PM promptly called me back. He gave me a quote on the phone and said he would be here in 15 minutes. He got here before 15 minutes, and had the door unlocked in no time. Best locksmith experience! read more

Quick service, prices are grate service, professional service, honest came recommended and passing it forward. Recommending them to where I work. Will use them again!!! read more

Needed a lock re-keyed ... quick .. fair price .. and likely the nicest and most courteous guy helping me that I could imagine ...

We had a problem with our alarm company and decided to change the lock on our home door. I saw the reviews on Yelp and decided to give them a call. I called them around 1pm and they said they would be there at 3pm. Talk about fast service! They were very professional and completed the work in under one hour. All prices were quoted up front with no hidden fees. Will definetly call them again if I ever have any problems related to locks. read more

I had the misfortune of locking myself out of the house on a Saturday morning. I called two locksmiths closest to me and they were closed. One called back and referred me to AMPM Locksmith in San Ramon. They got a truck out to help me in thirty minutes. Bill was very efficient in getting a door open quickly. It wasn't a cheap mistake, $120.00. I'll use them again for other key or lock issues in the future. Now I have a spare tucked away just in case. read more

I had a Prius key fob programmed at the store. They charge less than the dealer for programming and I should have purchased the key from them as well to save more money. They have many different makes and models of key fobs at the store at competitive prices and with quick service. I only wish I had known this before purchasing the blank key fob on Amazon. read more

4 1/2 stars! They answered when I called (yes a live person answered the phone!) and the front door lock was fixed within an hour. Also, it was very nice that I was given free baldwin keys with my service order (I paid for some too). The lock has never worked better! read more

I have been using AM/PM Locksmith in San Ramon for years, so it was an easy choice when I needed a local lock smith in the Concord area. They responded promptly to my urgent request and were hones and helpful with my issue. Keep up the good work! read more

I purchased a 2011 Toyota Tundra and like a dumbass lost one set of keys before I put 1500 miles on it. Knowing that I'd need to get another set made I contacted the dealer and found that a replacement key would be $150 plus $165 labor to program it ! Are you kidding me ! Oh yeah, another $150 on top of that for a remote. I was lucky enough to find AMPM Locksmith and found that they'd do a key for $75 out the door, the key fob was also $75 out the door. A $315 savings ! Great people, quick, efficient and guaranteed their work. I'd definitely recommend them to anyone. read more

I was there about 10 days ago to get a duplicate key and also key fobs. My current key also had an issue that it didn't allow me to lock from outside using the key. I have to lock from inside using the manual knob near door release My duplicate key and key fobs were made but the key problem with door lock still existed. They said I have to take it to a mechanicn to change the actuator. Since then, it was diagnosed that the actuator is not the problem and could be the door lock cylinder or tumbler. I called back asking if they could address it without costing me a different key (because I just spent $75 on a duplicate key). They said they will call back since they have my number. Since then I never got a call nor they pick my call everytime i call. I think they see the number and just not attending it. It is strange that they always picked up before my service and not after my service. I think this is very poor customer service. read more

I went into their store fully expecting to pay a fortune to replace my daughter's car key fob. It turned out it just was missing a tiny screw which was causing it to malfunction. They took less than 30 seconds to fix it and I was on my way. They could have easily taken advantage of me but did not. I appreciate that and will be back again. P.S. they also made me a new key for my car a while back and they did an excellent job back then as well. read more

Dropped in with a Yakima rack that needed new keys. They were literally done in 10 minutes with both keys working great. Super service and a great price. Highly recommended! read more

I was referred to this company after I needed my car towed. My ignition was stuck. I called Chida the next morning and he was very friendly and was able to fit me in the same day. The technicians came and fixed my ignition and were very friendly. I felt very comfortable leaving my car in their hands and in about a half hour, my keys were working! I was so relieved to know my car was only out of commission for a half day and I can now go about my daily car-driving business. I highly recommend these guys! Thank you!! read more