Calen is the best Therapist for providing the best care for me she has made a difference to me in…read moremy life in helping me manage my lymphedema. The massages feel good and being that lymphedema massage is needed for my daily living and for me to function. Calen is so understanding, and nice and helpful to me its been a good fit for me to have her as a lymphedema therapist. She understands my challenges with lymphedema. The lymphedema massage is one appointment I actually look forward to because the massages feel good as I mentioned before. The massages not only help with swelling and movement but help with the flexibility of my ankel and foot. Everyone at Northlake physical therapy had been very nice and helpful to me I've been very pleased with the physical therapy. Its still been a little distance for me to go but closer than the Hillsboro location to me. Thank you Northlake physical therapy for being a great physical therapy location to help people improve the body and help with their daily living.

I have been to North Lake PT on/off for the last 10 years for injuries and surgeries. Each time,…read morethe PT exceeds my expectations. The therapists take their time with assessments​ to understand the patients needs and develop individualized care plans​ to support the healing journey. ​​They are knowledgeable and provide hands-on guidance and are encouraging with just enough push to get you to your goals. Now as a provider I refer patients to North Lake and my patients only have good things to say. It's comforting as a provider to know that my patients will also be well cared for, whether it be for injuries, surgeries, overall physical health or to achieve their athletic goals. ​​Another plus - their wide array of hours and multiple locations.

I worked with them to find a place for my mom. Very good service, friendly people who helped…read moreeducate me about what to look for and gave a very good recommendation. My mom to her great surprise is happy there. They followed up with a questionnaire to rate the home and made information available to me so I could report problems. Very professionally handled.

The staff are horrible- some of them. I have a relative there who is on hospice. He is partially…read morecrippled and at the end of life. He wet the bed about midnight, asked the night staff if they could change his sheets. They refused. He had to sleep on the floor all night until the morning shift cam on and changed them for him. This is unacceptable. They treated him inhumane and disrespectful. Don't send your loved ones there.

PACS took over a few months ago and this company is doing a great job already. Has done Renovations…read moreto make the facility feel more comfortable! Great staff and administrator.

Do not use Amedisys, there are so many far better options for home care after surgery. Zero stars…read moreif Yelp would allow. The service I needed the most was at home care. As a patient who was coming home to an empty house after hip surgery, I needed help getting in and out of shower the first few days, and help with lite household chores. My surgeon wrote a prescription for this service and let the nurses at Legacy Meridian know. When they released me, they said all had been arranged with Amerisys who would also provide PT and OT. I came home from surgery on July 13 and the first Amerisys rep came over on Tuesday, July 18th. So 5 days on my own with no help. I thought they were there for my first PT session, but it turned out this rep was here to assess my needs and to get me to sign paperwork. It was only at this point did I learn that Amerisys did not provide the service I needed, at home care. I've been home for 6 very difficult and challenging days, and they show up and say they don't provide the service I need! The rep did explain that I had a choice with providers, and he could call the main office to have another company contact me. What? If it took 6 days for the Amerisys evaluator to visit, I could not wait a few more days for a different company to call me and then another week for them to send an evaluator. So I was stuck with Amerisys. If Legacy Meridian pwoukd have explained that Amerisys does NOT provide at home care, at least in Portland, I would have requested a different company Before I left the hospital. Tracey, the Physical Therapist, came on the 21st. She was fantastic. I can't sing enough high praises about her demeanor, knowledge, professionalism and care. She was a shining light in this process. Another week or so went by and I still was not contacted about OT. When I called the office, I was told someone would call in a few days to arrange time. Even though I knew what the OT would do, I asked the case manager about their role. She went on to explain that the OT would evaluate my house and make sure it was safe to navigate with a walker, to get in and out of the shower, on and off the toilet. I've now been home almost 3 weeks! Did she really think I hadn't used the toilet or shower or walked around my house with a waker?!!!! I told her not to bother. This was absolutely appalling. The OT person should have come out the first day. Now that I know my rights, if I ever have another surgery, I will not leave the hospital again until at home care is arranged. Legacy Meridian should have given me options, not just one choice. I will never agree to have any services provided by Amerisys. I have let all of my friends and neighbors know about the lack of timely care and the poor and nascent service. And informed my surgeon as well. Sent a letter similar to this to Amerisys, and also filled out their customer service questionnaire, and true to form, they never contacted me. Worst provider, do not hire.

Of the home health agencies I have dealt with, Amedisys is easily the best. Their nurses and…read moretherapists are always punctual, professional and polite. I would have no qualms at all about hiring them again to care for me or any of my loved ones. It seems like the bad reviews are coming from people with wildly unrealistic expectations.

Me and my mom, would like to say THANK YOU to the staff at OPT, They do an amazing job. My mom has…read morebeen coming to this Clinic first for her knee and now her back, since coming here. She is so much better, she actual no longer has knee pain because of treatment. Kate is super sweet, helpful and friendly she treats us like family and nice. She is respectful for all religions and we appreciate that we are treated like family here. Also, Leo is an amazing at his job, he is friendly and nice and make my Mom's pain manageable because of Leo. Her pain is so much better. We love that Kate never makes us wait to talk to her and she worked with our schedule. We always remember that Leo and Kate helps. We will be back. Thank you to Leo, Kate and other who helps my mom. We love you guys. You guys are the best.

My husband used his services and was very satisfied. He came in with sharp pain and all paint was…read moregone after just 2 visits. Overall great experience, friendly staff and good atmosphere in office

My mom didn't want to go to a nursing home, or anywhere away from home. In her home, she can do all…read moreher hobbies, eat all her favorite Filipino foods, prepared by her or us, plus she paid for it and wants to die there like my dad did. She knew, that she will get stronger and she will be back on her feet, as soon as she starts her radiation. With that said, I end up talking her into moving to Park Forest, one, because it's close from my home, I can easily walk there & visit her. I told her I will even do volunteer work, so I have an excuse for visiting her there often. She went for it! That's right, she was ready to be among women her own age! On the day she moved in, I was unpacking some of her necessities, when she rang up the nurse. She pressed the button, like 10x, but no nurse came to see her. I also found out, that SHE WILL HAVE to walk to the bathroom, without her walker, and that there is no guard rail on her bed. Meaning, they didn't care if she fell, or tripped, my mom is DYEING of cancer and there is NO WAY IN HELL was she walking alone in the bathroom, without an assistance! To me, that was a torture! I found out, the buzzer had a hole so the reason why the nurse didn't hear her. What if she tried the buzzer and I wasn't there, and she's having an emergency? Right away, I decided, this was NOT a place for her. The lady who was in the same room as mom (roommate) her first warning to us was: "good luck, getting help around here!" I didn't know @ that time, what she meant. But she was giving us a good warning. I feel sorry for relatives, leaving their 'love ones' in a place such as this! I got a confirmation from her doctor, and took mom home with me, that same evening. That was a good move, on my part, because I had the last 3 months with my mother, and took care of her and had a chance to be a 'mother' to her and her the 'daughter'.

Nestled behind the loveliness that is the Grotto and adjacent parkways…read more Evaluation for this place comes on the basis of volunteering and training. I was humbled to see some fabulous patient care for many of the residents at this modest facility, with day in and day out consistency. It resides in a quiet residential area off of the hustle-bustle of 82nd, yet close enough still to be a short walk for lunch/break options (7-11, and the Indian/curry hut right next door). Thanks Park Forest for the mentoring and partnership. Thanks so very much for all that you do for those residents who rely so dearly on you.

We had wonderful care while my husband was just there for 3 weeks!…read moreEveryone from Audie at front desk, to all the Nurses, Doctors and Aides! Thank you so much. From the Duncan Brown family.

Thank you for taking such good care of my mother. She came in as a difficult case and everyone at…read moreVibra treated her with kindness and respect.

Writing reviews for medical centers is difficult because care and customer service can vary wildly…read morefrom person to person. Despite this Kaiser Gateway location receiving a high number of reviews that are three stars or less, I've enjoyed nothing but positive interactions here. The customer service reps at the front desk are always very kind and efficient, and there never seems to be a wait to sign in for my appointments. The lab and pharmacy seem to be consistently busy in the morning and late afternoon hours, so if you can plan your visit outside peak hours that would be best. The parking lot is spacious and offers a fair number of accessible parking spaces. During inclement weather the parking lot is always well-maintained and salted to help prevent sliding and falls. The facility seems newer than some of the other locations, and I enjoy the pleasant art and landscaping found throughout the property.

Kaiser Gateway has been wonderful for my children. Dr. John Anderson is thorough, friendly,…read moreknowledgeable, works together with my family as a team. He always remembers us as well. Unfortunately, Kaiser providers for myself haven't been good lately. All of the good providers I have seen have moved on. Two providers at Gateway failed to properly diagnose my injuries after a motor vehicle accident. They refused to manage my pain properly and although Kaiser responds to reviews, in my experience, they don't follow through on the follow up. The front desk staff are great, the lab folks are nice, and most pharmacy staff are good too. In my experience, your care at Kaiser depends on your provider. You can file a grievance with Kaiser but they NEVER find themselves of any wrongdoing, even when it's clear they were wrong.

This is a little oasis along 82nd Ave, right next door to The Grotto…read more There are two courtyards, one for dogs, and both have raised gardens for the residents. They are quiet and peaceful with flowers and tall trees in the distance. Since the management change last year, the atmosphere in the building has improved 100%. The Residents Forum organizes many activities, and I find the people to be very friendly. I've lived here for over 3 years and I love it. Jeanette H

Communication in the building with residents. Phone out for a week in multiple apartments…read more CenturyLink gave no outage notice. Building said nothing about an issue.

I tried for three weeks to reserve a walker for my knee surgery. My doctor faxed a request for…read moreservice twice and the claim they never received the request.

When someone is ready to go, it is important someone there to guide you if the patient doesn't want…read moreto go elsewhere BUT stay @ home with their families UNTIL it's time for them to leave earth. That's exactly where the Hospice & Palliative Care came in to help when needed. They provided my home comfort for my mom, in 2008, when she decided to come live with me. They called in for everything SHE NEEDED, to make her life easier: bed, support, someone to come clean her, do her nails, and I can call them anytime day or night - someone is always on the phone ready for my questions or whatever I needed. I'm not a caregiver, nor have I ever worked in a hospital, nor would I ever want to, . . . but I became one instantly, just because I have that 'mother experience - two kids of my own,' and taking care of a mother was difficult specially if she became a tantrum teenager @ almost 91 years old. Very difficult indeed! It was also a chance for her & me to bond, with a happy ending. But that's not why I'm reviewing, just something to think about, why I NEVER gave up. She was my mom, afterall! Hospice & Palliative Care made it easy for me, because they are always there to guide me, & support me and give me advice, or comfort me when I'm breaking bad, and calm me down take charge once again. My mom was able to eat foods she used to eat @ home, or when she was younger . . . the hospital or any care giving home wouldn't have given her choices. Mom was able to get help when she rang the bell, or if she needed help just to go to the bathroom, or for a walk outside in my backyard, in the comfort of our secluded private backyard and a driveway where she can easily walk her walker. Or do that by herself, while I sit in my hammock, doing my quilting or reading a book, or tending my roses. Sometimes, when I visit people in hospice care, elsewhere, I feel nothing but sadness for them, because their families are nowhere to be found, or seldom visits them. They have no views in their room, but 4 walls. In my home, mom had enough to keep her entertained, and she could see my garden from her bed, or listen to piano playing next room, or someone to pray with her everyday, or read poems to her. She always have my husband & me, or families 24hrs. day or night. The Hospice & Palliative Care, care about safety, medications, equipment we were using, and they'd want us to ask questions and to help us understand the care I'm giving mom. They listen. I believe that is was also important that the doctor they provided also understands my mom's illness and they succeeded and will recommend Providence Home Services to anyone. With their help, I think I gave mom the best care she needed with their help.