The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

I had an appointment last Wednesday to have our bedroom and bathroom painted. Someone was supposed…read moreto be here at 8am. At 8:30 am no one had showed up, so I called the number listed on the confirmation email that I had received the day before. It re directed me to a cell phone number. I called this number and left voice mail and and promptly received a call back from someone named Jason. He told me that his van had been rear ended (completely understandable) and that he was trying to work something out so that he didn't have to pack everything into his SUV. He said I was supposed to have gotten a call the night before to let me know that they weren't going to be showing up (please remember we were scheduled for 8am). I never recevied a phone call stating there was a an issue with their van and they would need top reschedule. When I asked if they were going to reschedule, Jason told me he would call me back in a couple of hours (I spoke with Jason at about 8:45am) to let me know if he thought they would make it that day. I never heard back from Jason or anyone at County Paint and Repairs and it has now been over a week. I am very disappointed in their business. If I had gotten a phone call, I would not have moved everything out of our bedroom and bathroom, while we slept on a futon, and I wouldn't have waited around all day for a phone call to see if the people I hired were going to show up to paint! And I haven't even gotten a call to reschedule! Which makes me think that we were completely forgotten about! This is an extremely bad business with poor organization. We do not ever plan to use your company or recommend it to ANYONE! We first heard about your company through Groupon. When I called to ask about the Groupon, someone at County Paint and Repairs told me not to buy it, that you would just give me the discount because you loose money when people buy through Groupon. This practice seems to be misusing Groupon as well. We were hesitant at first because we had called about a couple of questions we had prior to booking and it took a while to hear back. After finally speaking with a women at at County Paint and Repairs, she was not able to answer all my questions and said she would have the owners contact me directly. In the mean time (about a week later) we decided to just schedule a day to have at County Paint and Repairs come and paint a bedroom and bathroom. The owner didn eventually call me back, granted this returned call was not received for three weeks. We were already scheduled and he knew nothing about it. the questions I had were in regard to the quote and possible upcharges associated with the quote. But all in all we are SO thankful that we did not buy the Groupon because then we would have completely wasted our money on a business that has no customer service. at County Paint and Repairs, if your trying to expand your business, make sure you're prepared and staffed accordingly and to do so without all the disorganization. This review was sent to at County Paint and Repairs two days ago and still have not received a phone call or email back. Just another example of the disorganization of at County Paint and Repairs.

Stay away! They are scam artists. I paid for 4 hours of work through Groupon ... they scheduled…read morethe appointment and never showed up. The phone number they gave me, goes straight to voicemail which says it is full and can't take any messages. Save your money!

He did our new gutters install and did a great job on time polite good workmanship replied in…read moretimely fashion Thank You

This is not an evaluation of JCi Gutter Services as a whole, merely a reflection of my experience…read more On 10/13/2022, I inquired about price, availability, and reliability to clean my gutters, and JCi subsequently committed to cleaning my gutters before winter in an email stating, "You got it!!!" [Emphasis JCi's.] On 12/20/2022, I emailed JCi noting that I'd apparently not made its list after all and that I'd look elsewhere for a reliable contractor. The response included an apology with excuses about workload and weather, and an offer that if the weather warms up he could "try to get out there" -- not exactly the 'firm' commitment he'd made in October, so I once again stated that he needn't worry about it as I 'd look for someone reliable. JCi emailed again late on 12/29/2022 with an offer that he "may be able to come by" the next day -- once again, not a firm commitment to actually showing up, so for the third time I responded that I'd look for someone else -- some reliable. JCi replied on 12/30/2022 that, "I wasn't really interested in working for you after that last email but I was going to fit you in...". And there it is -- with JCi, I am the bad guy despite being clear in my very first inquiry that I was looking for someone RELIABLE. I am the bad guy despite the fact that JCi failed to keep a firm commitment to clean my gutters before winter [There's a word for that, and it's not "Reliable"]. I am the bad guy because JCi couldn't be bothered to let me know they couldn't keep their commitment [Reliable? Guess again!]. I am the bad guy here because I have this outdated notion that fulfilling one's commitments and keeping customers informed are actual evidence of being reliable -- not promises that I'll "try to get out there" and I "may be able to come by", all the while hedging your actual level of commitment by noting there are still other customers still needing service.