I can not write enough great things about Universal Tires! Where do I start?…read more I came in around 11 to get a price on 2 tires. Mr. Ray, the owner, greeted me by asking my name. (He did not forget it through this whole process.) After getting my tire size, we realized they were not in stock. He advised me they will be in about 3pm today. Since I am visiting the area, I took this as an opportunity to go shopping. While I was out, my car broke down(ish). It started to sputter, shutter, and stall out. I've been traveling, its an old car with high milage so this action did not catch too much off guard. Anyhow, I made my way back to Mr. Ray in hopes he could not only put my tires on my car but help me figure out why I am stalling out and not going over 30mph. I came to a slow roll into his shop. "PUTT PUTT PUTT" and my little Mazda Tribute cuts off. Mr. Ray did not hesitate to try and help even though he said this was out of his specialty. He pushed the gas petal to the floor & a huge cloud of black smoke came out of the back. In conclusion, he put on the tires I needed, checked my oil/topped it off (at no cost), did an all around inspection before I left. What made it ABOVE AND BEYOND service (besides the top off on oil) was the fact he called a muffle shop (as he suspects I had a cat. converter issue) to get some quotes on help. Not only did he call for quotes, he had one of his mechanics FOLLOW me to the shop to insure I got there safely since my car was stalling out. (Follow me to the review on Bob's Mufflers. They are just as awesome!) This shop goes ABOVE AND BEYOND the call of duty. While shopping for tires, this is the place to go. By the way, 2 tires, after balance and rotation only cost $240. That is for Goodyear new tires. ;) (At Walmart, my tires were $87 each at lowest cost, not including putting them on. That goes to show you how great his price is. )

I have been here for a couple of times for oil change and a minor repair. Went there last week and…read moreMr. Ray was just wonderful as usual, knowledgeable , very friendly and helpful. I went there for my car to be inspected but their system was not working , since I was there I asked a question about the light on showing my tire need service, due to censor not working he just recommended to get one so I did, Price was good and just waited about 30 minutes sitting and working with my laptop, everything was smooth and pleasant. A little work my car needed that gives me so much relief

DO NOT BUY FROM AMS SALES! This place is an absolute scam. I bought a 2006 Mercedes E350 from them,…read moreand within HOURS, the check engine light came on. They sold me a lemon and have the NERVE to demand I pay them to fix it! This is the most dishonest and untrustworthy dealership I have ever dealt with. They clearly don't care about their customers--just about ripping people off. Selling a car with obvious hidden issues and refusing to stand by their product is disgraceful. If you value your time, money, and sanity, STAY AWAY from this shady business. AMS Sales is the epitome of a crooked dealership.

Super friendly service, we brought a dodge truck ,It was easy professional and pleasant…read moreexperience,I feel like I made 4 or 5 friends that day, highly recommend them

I have taken cars to Klassico and recommended their services for almost two decades. Their…read morecommunication is great, and they have never overcharged or suggested I get more work done than the age and general condition would warrant.

I use the BMW service Dept. Maurice goes beyond the call of duty. He always takes care of us when…read morewe drop off our car for service. If it has to stay overnight they give us a BMW Loaner. I have also purchased a vehicle from the BMW Dealer. I was not happy how the deal went , I spoke with them and they made it right.

This is for the service department only. Never bought a car there and based on the service…read moredepartment, never will. My wife drops the car off for service and tell her to get approval for anything beyond what we've asked for (check out a wire dangling from the bottom of the car and an oil change). They call back and say that the car needs some $700 service work done at the 30k mile mark. This apparently is an oil change, tire rotation, AND they change your air filters and windshield wipers. I tell them NO and stop by the Advance Auto Parts down the road and replace the air filters and wipers in their parking lot and save about $500. They did suggest a new battery but wanted $190 to replace it. Advance Auto Parts sold me one of their best for $90, installed it free and gave me a 3 year replacement warranty. Another $100 I'll keep. I know it's an Acura and all, but this place never fails to shock me at the prices they charge. i guess some people must let them do this otherwise they wouldn't tell me these ridiculous prices with a straight face. I'd have given them 1 star, but they did fix the wire for free.

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

Bring back that lovin' feelin' HC Auto Sales!…read more We had a love, a love, a love you don't find everyday... When I found this dealer online I fell in love. Indeed, the car was attractive, very competitively priced, and clean. The shop had an excellent of making her look lovely. They performed an alignment, put on new tires, and replaced an indicator light. I thought Amir, the salesman, was polite and did a good job answering my questions on Messenger. It promised to be the beginning of a beautiful relationship. There's no tenderness like before in your fingertips... After I arrived at the dealership the love began to slip away. Amir was simply too busy for me. Over the course of 2 hours, I only got about 20 minutes of his time, and half of that was signing paperwork. I was left to do the research, test drive, and inspect the car on my own. You're trying hard not to show it but baby, baby I know it... When we sat down Amir got stone-faced when I tried to get a lower price (he wouldn't even lower the $599 documentation fee). I would normally appreciate the "no haggle" approach but he also wouldn't deliver on my most basic requests (like ordering a second key or floor mats). You lost that lovin' feelin' now it's gone, gone, gone, whoa-oh... the gas that is. I drove away with a 1/4 of a tank! It makes me just feel like crying 'Cause baby, something beautiful's dyin' Bring back that lovin' feelin' HC Auto Sales!

We purchased a Kia Soul from this dealer in August 2022. We read reviews that said this was a good…read moreplace to buy a used car. Amir was friendly and assured us that the car had been thoroughly checked out at their body shop. Ten days after purchase, the battery was no good. Long drive from FV to Raleigh, left the car overnight, borrowed a car from a friend to get to work. Long drive to get the car back. A few days later the engine warning light comes on. Back we go. They keep the car overnight and replace a sensor. Long drive back the next day to get the car. Both repairs covered under their warranty but both had $100 deductibles. Very expensive car when you add all the gas and extra expenses for a car that was supposedly checked out completely. I'd recommend using a different mechanic to test one of their cars before you buy it. I have sent two emails to them beofre I posted this comment but they both came back with a message saying 'undeliverable'.

We brought in our 370z and got really impressed by their knowledge and understanding on these…read morevehicles. Requested a few repairs, one of them being a major one, but the owner pointed out that it wouldn't be necessary at this point and recommended us to wait. He helped us to save around $1600 compared to a few other auto repair shops.

The team was friendly, easy to contact, and great at explaining the repair process. They repaired…read morethe minor exterior damage on my car in about a week, and the entire experience was very straightforward. Since everything was handled through insurance, drop-off was simple, and I received a phone call as soon as my vehicle was ready for pickup. Everyone I interacted with was kind and professional, and the owner was especially accommodating when answering my questions and addressing my requests. As a young woman handling the process on my own for the first time, I felt comfortable throughout the experience and never felt pressured or dismissed. My car was returned clean and looked great on the outside after the repairs. I'm giving 4 stars instead of 5 because of the business hours. Their operating hours are the same as my work schedule, and they're closed on weekends, which made coordinating drop-off and pickup somewhat difficult. Other than that, I had a very positive experience and would recommend them.

Friendly service and fast repairs for my Camaro! Would definitely use again and recommend.read more