Dwight is great and good with people , but the other assistant tries to get me to buy stuff I…read moredon't need . Car care is expensibe here .

NEVER EVER SERVICE THE CAR HERE. I would give a negative rating if I can. This is for a BMW --…read moreevery one of my repair that was done in 2023 had to be redone

Quality work and affair Price great location to get Amsoil synthetic oil changes, transmission,…read morefluid services, differential service services.

My husband and I have been coming here for years. They're incredibly knowledgeable and take such…read moregood care of our cars.

Tom has been working on my Acura TLX since 2022 and my Honda before I upgraded. He had done such a…read moregood job taking care of my Honda that the dealer at the Acura bought my car for his son because it was in such good shape. Tom does quality work with the care of my car and I trust his work. Tom came highly recommended by my son who has 2 Acura SUV's and has been dealing with Tom for many years. I highly recommend his expertise!!!

Worked on my wife's Pilot at a better price than the Honda dealership. Will be back again for other…read moreservices.

Great people. Great service. I went in for inspection for the RV and they were very prompt. I've…read morealways used these people for that and would go back again. Thank you.

Because of the final price adjustment, I'm increasing from "3" stars to "4."…read more 1010 did a skilled diagnosis of a Toyota engine computer-based problem. Many shops cannot do this. I appreciated the provision of a nice loaner car, with no hassle getting it. I booked my appointment the day before and drove in early next morning, cautiously, with an engine overheat warning "pull over in safe place" flashing on my dash. They knew this. I arrived opening time 8am. No one contacted me the entire day(!) with a diagnosis/ cost estimate or update of any kind; I was not aware my car would be kept overnight. At 4:50pm, ten minutes before close, I telephoned and was told $2,400(!), it might take 3 days/ 2 nights in the shop. I asked for a detailed estimate and for the second time, gave my email. Still, an estimate was not sent.... That cost estimate was high compared to other mechanics. Standard customer service for an early morning "drop-off" (advance appt.): contact customer by 3pm that day, explain repair, provide a cost estimate for approval. Start work right away, priority to finish if a second day. That did not happen. Nobody seemed to care if it did. For a $200 repair, no big deal- but for $2,000/ 3 days in the shop, IT MATTERS. PRO A loaner car while being repaired repaired with OEM car parts skilled diagnosis of Toyota 24month/ 24,000 mile parts warranty CON left me hanging on diagnosis, repair cost no written description/estimate provided high price compared to competition (corrected at the end) no apology for dropping the ball on service In the end, the actual charge was $1,821.97 which was in line with local estimates, considering the use of OEM parts. I appreciated that adjustment. And it appears they did quality work. Time will tell. Will I go back? Probably not. Lacked valuing me as a high-dollar customer; too much time and drama.

I brought my 2019 Mercedes to euro solutions with a very tricky turbo problem. I can't express how…read moreamazing Mike was in diagnosing and repairing this issue. Honestly, I'm not sure another shop would have been able to identify the cause and rather just replace the entire booster. And Mike, I found an honest, experienced, trustworthy small business owner and one I will be using again.

Austin and Mike were honest, friendly , knowledgeable, and lead a great team of professionals. It…read morewas a pleasure to have them work on our car and although it's never wanted to have a car issue I know that if I do I can count on great service a fair price and the issue to be resolved.

Have been taking my SUV to get serviced for years. They have always been honest and done a great…read morejob. Hopefully I can keep my car for 5 more years with proper maintenance!

I had a great experience at Discovery Automotive! I woke up to find the battery in my 2017 MINI…read moreCooper was dead. I did not want to take it the dealership given how expensive that tends to be but I needed to drive home in just a few days. After calling around, I found that Discovery services MINI/BMW and had availability that day! I was able to jump the car and get it in after some back and forth on the phone. Tracy, who helped me, was very friendly and helpful. I was able to pickup my car the same day. They are also open until 6:30 which is nice if you work. The service was pricey, but I think that is mostly because the MINI battery was so expensive. I would definitely recommend this place, especially if you have a Land Rover. The shop was full of them.

I've never been happier with an auto shop. They're always friendly and get everything done in a…read moretimely manner.

When I moved across the country nine years ago, one of the first things I needed was a reliable,…read morehonest mechanic -- and thanks to a string of solid referrals, I found exactly that at Frantz Auto in Cary. Over the years, they've gotten to know my family and our vehicles well. They've always been clear about what needs fixing now versus what can wait -- something I really appreciate in a shop. No pressure, just honest advice. Most recently, I brought in our 2014 Mazda CX-5 for a North Carolina safety inspection so I could get it registered. While there, I mentioned a pretty annoying AC condensation issue that was flooding the passenger-side footwell. I'd already tracked down one clogged hose thanks to YouTube, but the other one was buried near the firewall and out of reach. They cleared both hoses quickly and affordably -- problem solved. A few months earlier, they also helped with my son's car, doing an inspection and tune-up following his motorcycle accident back in December. Their kindness and professionalism during that time meant a lot to our family. The Frantz family is truly amazing, and I recommend them to anyone looking for a trustworthy, no-nonsense auto shop in the area. Can't say enough good things.

I went in because my windshield wipers were not working. They told me that the windshield wipers…read morewere not installed properly. By the way, they installed them 2 months ago and charged me $225 reinstall them correctly.

I came here after my car was rear ended by another person recently. They had Geico insurance, and…read morebrought me to this place to get my bumper replaced. My experience with this team was fantastic. They fixed everything up super fast, and my car looked good as new. The repair only took three days, and when I got my car back they had vacuumed out the whole thing and given it a car wash. I couldn't have been more pleased! I might come here myself to get some other small repairs fixed, just because they were so good. Highly recommend them!