I have had to use these guys twice for two different fender benders. They did such a good job the…read morefirst time, I knew I'd go back to them if I ever needed them again. My car is a special edition with a special paint and they matched it perfectly. She looks brand new. And the best surprise was when I picked her up they had detailed the inside AND the outside. What they didn't know was that I was planning on selling the car as soon as I picked it up because I needed the money. The detailing was sooo good that it sold in just a couple of days! And the car was FILTHY! I have two huge white dogs so there was hair and drool everywhere. They must have spent so much time making it look good. What a nice touch for their clients to get their vehicle back spotless. Thank you guys so much!

Can't express how impressed I am with this shop. Got my car back better than before accident…read more Paint is identical match, gaps are spot on. Very professional staff, handled all the insurance headaches without prompting. Awesome business! Highly recommended. Thanks Brett

I needed passenger side mirror replaced. Brooks was very professional. He removed and then replaced…read morethe mirror in less than 30 minutes. He did an excellent job. I would highly recommend this business. I was very happy with the price he charged. Kathy P.

Backed my 2018 Charger into a fence post. Not a good idea. The fence post was fine…read more Well, I needed a quality body shop. Did some online hunting and landed on Automotive Collision Specialists, Inc. Let's call them ACS. Made an appointment and got an estimate. Very easy. First thing I noticed on the estimate was that ACS was gonna use OEM parts. Other shops I went to wanted to install Made in China parts. I appreciated the fact that ACS would use the best parts available for my car. Also got some modest encouragement about paint quality which was important to me. So I brought the car in on a Monday. They said it would likely be done by Friday. So far all sounded good, but a hiccup entered the process. They had ordered a new bumper cover (the visible external plastic bumper) plus a plastic valence which snaps into the bottom of the bumper cover. This valence part arrived but was damaged in shipping. It was packed in a plastic bag with zero protection against impact injuries. They proceeded to return that part and ordered a second. No good. A third was ordered. No good. A fourth came in, and they thought it might be OK but called me to come take a look. I did and though close to 100%, it still was damaged. Another reorder was done at my request (with no arguments, BTW), and it took the dealer two days, but they got a good part out to the ACS shop. Got a heads-up on this. So the car was quickly completed, and I came over to pick it up. It was literally perfect. Paint, fit of bumper, exhaust pipe alignments, etc. Everything like new. Car was spotless inside and out. Very impressive. I had met some of the guys at ACS. So . . . Ethan, Gary and Alan, thank you for a great job. And please thank the guys in the back for the excellent professional work they did for me.

Brought our car there 3 times within the last year and have brought other cars there as far back as…read more2007. The most recent repair, there was a dispute about insurance payments (over $50 which we had already paid and insurance would not reimburse believing the shop had double-billed), and they refused to reasonably work with us and facilitate resolution with the insurance company. We gave up trying to get the $50 back and wrote a letter expressing our concerns to the shop and received no response. After we spent thousands of dollars there in the last year and have referred many people to the shop, they were willing to lose our business and future referrals over $50. They do good work but lack in customer service and communication.

I am completely satisfied with my repairs done at precision collision. They were repairing the…read moredamage from someone rear-ending me and they even buffed and painted a prior scratch that I had gotten on the side of my car for no extra cost. The entire team advocated for me for whether it was about the insurance company or the car rental company. I want to specifically point out Stacy's work. She made the repairs the easiest part of everything. I was also super satisfied with how CLEAN my car was after the repairs!! I love you guys and will definitely recommend ya'll to friends just like you guys were recommended to me!

From the first phone call to the delivery, the staff at Coats were exemplary. I damaged the front…read morebumper cover on our car and made an appointment for an estimate. I arrived, checked in at the desk and was promptly greeted by the estimator. That afternoon we received the estimate and scheduled the repair. Cost was exactly as stated and to say we were pleased by the results is an understatement. Not only was the car ready for pickup by Thursday afternoon, after dropping it off on Tuesday, but it had been totally detailed, inside and out. Can't say enough about the courtesy of the staff or the quality of the service we received at Coats.

I have had repairs done at this business over the last couple of decades but hadn't needed anything…read moremajor work done until now. I just hung up from the lady who answered the phone and she was so nice and pleasant. Not to mention that she gave me a couple other options on other businesses that could complete the work needed for my vehicle. I would highly recommend this business to anyone who needs service.

Excellent customer service. Fixed my issue in 20 mins. Maybe less! Got me in immediately! Thank…read moreyou! Will use them in the future!

I'm very pleased that they decided to take on a job they don't usually do. My 1997 Ford F150 looks…read morelike a new truck.

Bring back that lovin' feelin' HC Auto Sales!…read more We had a love, a love, a love you don't find everyday... When I found this dealer online I fell in love. Indeed, the car was attractive, very competitively priced, and clean. The shop had an excellent of making her look lovely. They performed an alignment, put on new tires, and replaced an indicator light. I thought Amir, the salesman, was polite and did a good job answering my questions on Messenger. It promised to be the beginning of a beautiful relationship. There's no tenderness like before in your fingertips... After I arrived at the dealership the love began to slip away. Amir was simply too busy for me. Over the course of 2 hours, I only got about 20 minutes of his time, and half of that was signing paperwork. I was left to do the research, test drive, and inspect the car on my own. You're trying hard not to show it but baby, baby I know it... When we sat down Amir got stone-faced when I tried to get a lower price (he wouldn't even lower the $599 documentation fee). I would normally appreciate the "no haggle" approach but he also wouldn't deliver on my most basic requests (like ordering a second key or floor mats). You lost that lovin' feelin' now it's gone, gone, gone, whoa-oh... the gas that is. I drove away with a 1/4 of a tank! It makes me just feel like crying 'Cause baby, something beautiful's dyin' Bring back that lovin' feelin' HC Auto Sales!

We purchased a Kia Soul from this dealer in August 2022. We read reviews that said this was a good…read moreplace to buy a used car. Amir was friendly and assured us that the car had been thoroughly checked out at their body shop. Ten days after purchase, the battery was no good. Long drive from FV to Raleigh, left the car overnight, borrowed a car from a friend to get to work. Long drive to get the car back. A few days later the engine warning light comes on. Back we go. They keep the car overnight and replace a sensor. Long drive back the next day to get the car. Both repairs covered under their warranty but both had $100 deductibles. Very expensive car when you add all the gas and extra expenses for a car that was supposedly checked out completely. I'd recommend using a different mechanic to test one of their cars before you buy it. I have sent two emails to them beofre I posted this comment but they both came back with a message saying 'undeliverable'.

Two repairs here at 2 different times. Both excellent. The first was I finally carried the car to…read morethem as I had backed into a car. It went through 3 Allstate recommended shops including a Mercedes Certified repair center with dismal results including paint not buffed out, trunk did not fit right and last one let me have the car with the trunk not opening. Jason was excellent. They took the car, repaired it and returned it to me like it should be. The second time was from a road hazard that gouged out underneath the bumper and rocker panel. I took it straight to Jason because I knew he would repair it like it should be. I also knew Allstate would not cover the cost of the repair there, but I wanted it right and was willing to pay any costs Allstate denied out of my own pocket {$1300}. Again, I got the car back like it should be. I can't say enough great things about every part of their operation that I encountered.

I recently had my Lexus repaired at Xtreme Auto Collision for hit-and-run damage. Xtreme's facility…read moreis clean and modern. Jason and Stephanie were very cordial and professional. Jason was able to perfectly repair the damage to both front and rear doors without requiring new door skins. They also worked with the insurance company on my behalf through the process. Jason did a wonderful job and Stephanie kept me informed several times each week as to the progress. Upon completion, my car was detailed completely and looks as good as new inside and out. I give Xtreme Auto my highest recommendation. Thanks Jason and Stephanie for a job well done!

We had the unfortunate experience of having our car stolen and stripped of its wheels. When…read moreDebnam's auto towed it back to their lot they dragged it along the pavement onto the trailer instead of using any tow Dollies or a lift to lift it onto the trailer instead. The undercarriage of our car is essentially ruined, along with a destroyed bumper. The lady who answers the phone is so rude and unhelpful. Oh and they won't tell you until you get all the way there that it's cash only for towing.

I called to make an appointment at Debnam's after someone referred me to them for cosmetic work…read more The lady that I spoke to was very friendly and asked several questions to make sure that they would be able to do the work that I desired. On the way to my appointment I got a tire pressure alert on my vehicle. Thinking it was just a slow leak, I decided that I would just put some air in my tire after I left the appointment. Once I arrived at Debnam's I noticed that the air was coming out quicker than I thought. I advised the woman at the front desk, Hunter, what was going on & asked her if someone could put some air into my tire for me prior to my appointment. She agreed and asked Raphael to assist me. He was very friendly and attempted to put air into my tire. That didn't work because there was a hole in it. I was thinking to myself that I would have to call and wait for towing assistance but Raphael volunteered to put my spare tire on for me. After my spare tire was put on my vehicle by Raphael, I spoke to Sawyer to get an estimate for the cosmetic work on my vehicle. She asked appropriate questions and was very professional. In the end she gave me great advice and wasn't focused on making a profit. Sawyer also checked the tire pressure of my spare tire to make sure that there was enough air in it so that I could get to my destination safely. The staff at Debnam's went above and beyond to assist me and for that I am truly grateful!! Sawyer also did not try to take advantage of me and do work that wasn't beneficial for the situation that I am in like some repair shops do! She was totally honest with me!! I will def reach out to them first if I ever need any work done in the future and I recommend that you do the same!!