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    Amanda Jackson - Compass

    5.0 (7 reviews)

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    Cooper Brown Real Estate - proof of water leak

    Cooper Brown Real Estate

    (31 reviews)

    Midtown

    On April 9, 2025, a water leak originating from the bathroom of the unit above mine -- managed by…read morethis property management company -- caused my ceiling to collapse. This has resulted in significant property damage that remains unresolved to this date. I contacted Nicholas at this company immediately following the incident. While the company did acknowledge responsibility for the damage caused by the unit they manage, they have since failed to follow through with any action. No repairs have been arranged, and I have not been offered any compensation for my damages despite their acknowledgment. This is the second time this same unit has caused damage affecting my property. A reputable property management company has a responsibility to ensure that the owners they represent maintain their units to an acceptable standard -- particularly when neglect directly harms neighboring residents. This company has acknowledged fault yet still failed to make it right. I am requesting that this company take immediate action to: 1. Follow through on their acknowledgment of responsibility and arrange for full repair of my ceiling and any related property damage. 2. Compensate me for all losses incurred as a result of this incident. 3. Take corrective measures to ensure this unit does not continue to cause damage to neighboring owners. This company's repeated failure to hold their clients to a basic standard of care -- and their inaction even after accepting responsibility -- is a serious concern that reflects poorly on their business practices. I am seeking the BBB's assistance in reaching a fair and timely resolution.

    I was a tenant for a year and had a great experience with Cooper Brown Real Estate. I never had any…read moreproblems and it was a very easy experience for my first apartment. Would highly recommend!

    Pulte Homes - This is the current quality of customer service at Pulte Homes and John Weiland Homes

    Pulte Homes

    (7 reviews)

    Buckhead

    The only positive interaction we had that was with our sales/RealEstate agent. The financing was…read morea mess, and even though we were preapproved by Pulte Mortgage 7 months in advance, when we deposited our escrow monies, 24 hours before closing Pulte RealEstate wanted us to pay all cash. The builder quality is very average, which we were aware as listed on our closing paperwork. It has now been five months since closing and we still have major appliances that have and will be out for five weeks. We had to buy additional appliances of our own , as Pulte would not lend us an interim appliance. Who needs to buy two appliances for a brand new house under warrantee? A new Pulte Homeowner..... One of the contracting managers asked about side jobs, which Pulte did not offer. He took our monies and never did the work. Although Pulte did make good on this one person's dishonesty, it was an added stressor that was not needed. Finally, the HOA that is hired is horrible. Since Pulte is still building in the subdivison, we are yet not allowed to make on which management company to hire. To get landscaping approved it took 28 emails, and 7 phone calls. The plans were pulled right from the the ARC covenants we were handed at closing. Overall, love, love, love the neighborhood. I am not sure I would build with Pulte. I would find a resell. The stress was all unnecessary, poorly communicated, if at all, and complete disinterest by all Pulte employees, but the sales ladies/REalEstate agents.

    Under Contract May 2016. Scheduled Closing March 2017. Still haven't even begun construction. No…read moreapologies. No concessions. WORST CUSTOMER SERVICE EVER.

    Amanda Jackson - Compass - realestate - Updated June 2026

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