dropped my australian shephard off for a grooming and he was shaved bare with several spots very…read moreclose to his skin, owner reached out after my fb review and was rude and condascending. Absolutely unprofessional and will not ever recommend.

Amazing job with my difficult little guy, that doesn't like getting his nails trimmed. She really…read moreloves animals!

They do a pretty decent job on my two dogs. They messed up on ones fanny and so the owner is now…read moredoing them. No complaints there.

Let me first say that I have never had a dog that needed grooming before I got my Cocker Spaniel in…read moreJanuary, so I don't really have the vocabulary to ask for what I wanted done. I assumed that because she isn't an exotic breed, the groomer would know how to do it right. But alas, I took her in the GH location, which has since closed, and I was wrong about that assumption. When I picked her up, I was appalled to see what they had done to her. Her legs were shaggy, her feet had lots of untrimmed pieces randomly sticking out, her back looked all choppy, and her topknot looks terrible. It's jagged around the back and hacked unevenly on top and in the front. But the worst part is her ears. There are clipper burns in three places on the underside, and for no good reason THEY SHAVED HER EARS. All those sweet wavy Cocker Spaniel "Lady and the Tramp" ears are shaved bare. And that part has clipper burns, also. As does her chest. The poor little thing is in pain from that, but they will eventually heal. The more lasting problem is that she is traumatized. I tried to smooth her sides out and trim that topknot so it's not so jagged, but she was terrified of the clippers and scissors, so good luck to any other groomer who even tries to give her a groom. I talked to the breeder I got her from (who is even more livid than I am.) She told me it will take 18 - 24 months for her ears to grow out again. The groomer's explanation for shaving her ears? They were "matted." Like hell they were. I have brushed them recently. Because they hang down when she drinks they do get wet, but nothing the slightest bit of conditioner couldn't ease out. For this I paid $75. So be aware. They might be fine for a dog that doesn't require shaving, but I will never ever ever take an animal back to Shannon's.

Very friendly and so convenient. I will be using this company for my dog grooming needs going…read moreforward.

Our puppies are always treated with love and respect. They always come back into our home! Nichole…read moreis very talented and our Bichons always look so beautiful after their appointments! The convenience of them coming right to your door is also an incredible service!

Took my Golden Retrieve, Sammy, in yesterday, and he came out looking sooo beautiful. I have taken…read morehim there for years, and plan to continue. He loves going, because he also gets to be around the other dogs. Highly recommend them!

I have a groomer that works here we love that we kept going back to, but the pricing and…read moreappointment time is crazy. Last appointment with my large dog, the appointment was for 9am, I asked if our dog would be done around 12pm. The reception lady rudely replied, this is a large dog. We have 4 large dogs in the back. Large dogs take time. Maybe the dog will be done around 3. I'm sorry? I made an appointment, it is not my fault or my dog's fault that you overbooked. Received a call shortly after asking about fleas, our dog is on meds from the vet so no fleas. They said they may need to charge more for fleas if they find one. The dog has no fleas. Got a call at 2 to pick the dog up. 5 hours later. When I make an appointment, I should not need to wait for their overbooking issues. 5 hours for the dog to be groomed? Nor be called about fleas the dog does not have and be threatened I'm to be charged more. $150 for a 65 pound dog to be groomed. Since then, I have been to 2 other groomers with the dog just to see the difference in timing and price and neither have been as terrible in timing or pricing. The other locations recognize appointment times and do not take 5 hours. In fact, picked my large dog up after 2 hours. Not 5 2 hours and $80 with tip, at the most with the others. Unfortunately we will not be back here. We do hate to leave the employee here we really liked.

The best The Paw…read moreSpa is the sweetest nicest warmest place to bring your fur babies They are kind and quick and got my kitty's nails clipped in minutes without an appointment So wonderful being conveniently located near downtown Jacksonville Wonderful staff THANK YOU Paw Spa

Love the paw spa! They are amazing. So good to your dogs and always professional. I recommend…read moregetting on a monthly schedule, it makes it easy to keep your pooches beautiful.

I took Etta here today and could not be more pleased. I have been searching for someone who could…read morecut her face the way that I like. Sadly, I have not been able to find anyone since we lost Michelle at diamond in the rough. Imagine my surprise to discover her daughter is Etta's new groomer. She did a fabulous job and I could not be more pleased. A complete coincidence, I picked this salon based on the other review posted here. If you are in the market for a new groomer, Chyanne is a great choice. She is recently out on her own so take that into consideration when you judge the setting. She is in the process of making it her own and I am looking forward to watching her create her own space.

Chyanne is awesome! I have been taking Nino here since he was a pup. She's great with him, matter…read moreof fact she's great with all the dogs she interacts with. So glad that we followed her from the big Pet Company store to her own shop!

Penny is the best in the valley. All I have to say to my dog is "we're going to see penny" he gets…read moreso excited. we've used Penny for 3yrs now. Unfortunately we are moving &. had to say goodby. Give her a try.

Penni is very sweet and she did a great job on my little Echo. Echo is only 6 months old and has…read morenever been to a groomer. She's a purebred malamute so I wanted to get her started early so she understands that going to the groomers is a good thing. Penni did great with her. She looked beautiful, smelled wonderful and felt sooooo soft! She had her work cut out for her since she is puppy and it was her 1st time being groomed. There was a couple spots on Echo that she couldn't get to because of Echo not wanting her to. She explained that she didn't want to stress her out anymore than we already had being that she was doing something new and with out mom around. I did appreciate that. Echo came home with a cute little bandana on was so beautiful. We'll be back!

Never returned texts reached out several times. No respond. Why would I trust my fur baby to…read morecompany unreliable

BEAUTIFUL grooming for my schnoodle! Krystin is so talented and accommodating too…read more Sue Rothenberg