Jessica has been grooming my rough coat collies. For nearly a decade. She is very accommodating,…read moreprofessional and kind. The boys are treated with love and much care. I can't imagine anyone else taking care of them.

Local and convenient though groomers could use more training or supervision. Our pup came home…read morewith an uneven cut and groomers didn't really follow our instructions.

My 18-yr-old, long-haired cat, "Tinkums" was so matted! Bill was very gentle and took his time. He…read moreonly shaved what was necessary, not scalping him. Reasonable price especially for coming to the house!

"Uncle" Bill was the sweetest, most patient man on earth! He had to groom and brush out my…read morelong-haired 14 yo cat and she was NOT happy. He was well prepared with a traveling table, clippers, towels, and welders gloves for both of us. It was nice to be able to participate in the care of my cat (and to see how she REALLY acts when she's at the groomers. Not well lol). Most memorable was when poor Bob got his thumb sliced by my cat, I only had teeny tiny dots for band aids, blood was everywhere, and I hear a knock at the door. Bob is in the other room holding down a screaming cat, I have fur and bits of blood and welders gloves on while I answer the door and its a Jehovah's Witness. Poor lady!!! The look on her face was priceless. Needless to say she didn't stick around. She probably thought we were torturing animals in the back or something. I wonder if my house is crossed off their list ("yeah Pam don't ever go to THAT house....") LOL! I swear! We were just brushing my cat!!! He also bathed my kitty in the sink - no small feat and was completely professional (but humorous) about the whole thing which helped calmed my nerves and maybe the cat's. She eventually forgave him and let him pet her as he left. I would recommend Bob to anyone who doesn't want the pain and agony of stuffing their animals in cars and driving them to scary places (especially cats). It was just super convenient and cost effective too. Go Uncle Bill!!! We love you!!!

Very friendly and so convenient. I will be using this company for my dog grooming needs going…read moreforward.

Shampooch has always done a wonderful job with my beagle Bailey. They are always able to get him…read morevery quickly and he loves everyone of them. I am so thankful for Shampooch. It's so awesome that they come to you, it makes it so much less stressful on your fur baby. I love Shampooch for pampering my four legged BFF with his spa day. He is a sleepy boy after being spoiled and smells so so good!

Haven't recently moved to the Ashland area. I was looking for a good pet store. Natures Pet both in…read moreAshland and Medford exceeded my expectations. Everyone there was knowledgeable and helpful.

I'll give this a two star only because the owner is so accommodating and understanding…read more Unfortunately the same cannot be said for the general manager. We spend thousands in this store for our five cats. And whenever we have to bring something back we are always hassled unless we deal directly with the owner who understands customer service. It's a shame she can't find a reliable service oriented manager instead of the self important lady they have in place. What difference does an exchange make. It should be done with a smile not an admonition.

I had an appointment to have my Yorkie and Golden Retriever to be groomed, (we were all looking so…read moreforward getting them cleaned up & a cut) I waited 2 & 1/2 wks for April 18th to come & James from Groom & Zoom Ghosted me & my dogs He would not return calls NO explanation as why he no showed... Spare yourself the disappointment ! Go with someone else!

Sorry to have to give a neg review. We used James for over a year…read more No complaints on his grooming. The dogs loved him. Always a good job. I did another review a few months ago. ONLY problem was him showing up. Still waiting for him to show up from our appt several months ago. Got to the point where he would not return calls, was always late, wish you would return calls and keep the appt time we would book with you. We even booked 2-3 months at a time. This is not a good way to build your business. So sorry to have to find a new mobile goomer.

Penny is the best in the valley. All I have to say to my dog is "we're going to see penny" he gets…read moreso excited. we've used Penny for 3yrs now. Unfortunately we are moving &. had to say goodby. Give her a try.

Penni is very sweet and she did a great job on my little Echo. Echo is only 6 months old and has…read morenever been to a groomer. She's a purebred malamute so I wanted to get her started early so she understands that going to the groomers is a good thing. Penni did great with her. She looked beautiful, smelled wonderful and felt sooooo soft! She had her work cut out for her since she is puppy and it was her 1st time being groomed. There was a couple spots on Echo that she couldn't get to because of Echo not wanting her to. She explained that she didn't want to stress her out anymore than we already had being that she was doing something new and with out mom around. I did appreciate that. Echo came home with a cute little bandana on was so beautiful. We'll be back!

We have boarded our German Shepherd here, three times now and every time it has been a great…read moreexperience. The staff has been super friendly. Our dog was nervous each time, but he has anxiety and is a shepherd lol. Never had an issue with them. And pretty reasonably priced!

Pros: staff was very nice, communicative, accommodating. Prices were reasonable. Daycare worked…read moreout great and I would recommend it. They make sure vaccines are up to date and have protocols in case a pet is sick/hurt which i appreciate. They also have a separate small dog area which is essential. Cons: the kennels were like a prison. Concrete and chain link fence/gate.Loud and echoes. Can't imagine how a dog would be comfortable there. I made sure my dog did not stay after group daycare hours so he wasn't put there. Overall I was happy with my daycare experience and would use them again for this service!

I had an intake appointment with my two pugs today. Dr. LeAnn Ahlbrecht was very gently and…read moreattentive with my girls. One of them needs some periodontal care and I felt good knowing that she'll be with these vets. The waiting area was a little busy when I arrived but the front desk was responsive, kind, and professional when it was my turn and when I was checking out.

Just spent over 20 minutes on hold trying to ask a 2 minute question- sadly found a deceased cat…read moreand wanted to take it in to see if it was chipped. We take all of our pets here and will no longer. I called back, she asked me to hold again, I said no as 20 minutes was long enough. She told me it was rude to be on the phone with me with someone in front. No, you are not talking to someone for a full 20 minutes. Have better customer service when you can pick up a phone and say "hey is this a quick question, or I know you have been on hold, just a little bit longer" terrible front desk etiquette and this is not the first time I have experienced this. Even while being there- long waits with no acknowledgment. I wanted to stay a customer as I love the main vet but the front staff is awful on multiple occasions.