Buckle up buttercup, things are about to get crazy! I went into this blindly, not knowing what to…read moreexpect, so I'm going to give you all the juicy details. My hubby and i had dinner next door and I got the wild idea to surprise him by getting a wax. I looked at the website and found that it was an easy process to book a service and they had availability the next day before I could chicken out. I arrived early and checked in. There is a small waiting area with various potions for sale along one wall. It was very minimalistic, clean and modern. Watching the people walk by outside distracted me from what I was about to do. I noted that I didn't hear anyone screaming so it must be ok. At my appointment time this tiny little sadist came out and got me. She was sweet and soft spoken. We get into her room where she closed the door and told me to take off my pants. Just like that?!? No dinner? No cocktail? No niceties, just "take off my pants" while she's standing there? Ack! I shrugged it off, thinking she was going to clearly see everything anyway but eek. She told me to lay face up on the table and assume the butterfly position. I told her to be gentle because it's my first time. She explained about the wax they use and a little about the process. She asked if I had watched any videos or anything then giggled when I said no. She assured me I'd be fine.... The nice lady then begins to apply hot wax to my most sensitive areas. Starting along the top and sides. This is when reality kicks in that she's going to have to rip it off, and rip it off she did. I kept my cool, focused on breathing. While I was distracted she did it AGAIN! On the same area!!! At this point I'm considering calling this whole thing off, but then I feel hot wax in an even more sensitive spot! And it is running INTO PLACES!!!! Into!!! Then I'm really concerned because I'm worried she is going to just flat out rip my lady parts off!!! Can that happen? Will I die? And then, she rips the wax. The most searing hot pain I have ever felt in my life rips the very breath from my body. You guys? This is worse than child birth. I've had four kids with horrible back labor and this was worse!!!!!! Then I feel the wax on the other side. At this point, I'm clutching my hair in my hands, sweating, tearing up, barely breathing, I mayyy die after all. The nice sadist lady notices I'm shaking and says she going to give me a minute. I whimper out a breathless thanks. She tells me that I'm halfway through the worst part. Ugh. Then sends me back into it. I felt my soul leave my body. But then she re-waxes those same areas several times to "get the little hairs" that had been left behind. I think she was just enjoying herself by causing me pain lol. So then it's over, right? Wrong! Now she tells me to hug my knees to my chest so she has access to my OTHER sensitive area. I start to quiver and she tells me it's the easiest part and quite honestly, she was right. NOW it's over, right? Nope. Now she wants to tweeze any strays she sees. I'm thinking to myself I've used tweezers a time or two, this part will be fine. I was wrong. Very wrong. It literally felt like she dug the tweezers deep into my pores themselves and rooted around for things. After a few tweezes she decides I've had enough since I was in so much pain and my skin was very angry at us. She finished me off with a soothing serum that she says will help with the irritation and prevent ingrowns and suggested that I purchase some to use at home. At this point I will do anything to get out of this torture room. I go to check out and they offer me a membership package because apparently people choose to do this to themselves more than once? I don't know if I'm those people. There you have it. The good, the bad, the ugly. Now that it's over it's almost like getting a tattoo. It hurts like hell but you think "I did that" and survived. I don't know yet if I'll do it again or not but we shall see....

I had an 8:00am appointment today, however I arrived the lights were out and the doors were locked…read more I waited for about 30 minutes still nothing. I then received a TEXT not a phone call stating that the made a scheduling error and if I could come at 10:30. So unprofessional. My concern was if I made the appointment for 8am and had waited for them to finally come, how would they have accommodated me? Nonetheless. I didn't even pursue service with this business because I was so turned off with the lack of good service.

The services are quick and easy. The prices are competitive, and you get a free wax when you buy a…read morepackage. The quality of the service is exceptional. It only took approximately 15 minutes for a full Brazilian and lip wax. The esthetician is very professional and nice. I love the entire vibe.

I LOVE IT HERE. I've been a customer for the waxxpot chain for a while and I recently bought the…read morewax pass. It's so perfect for my flexible schedule. Everyone is so accommodating at this location. Every specialist I've had is also so talented. Octavia did me right. Super quick and great attention to detail. This place is such a great investment for me!!!

The receptionist was very cold and unwelcoming. My 80 minute spa treatment was over in 55 minutes…read more The therapist wasn't ready. The product was cold when it was applied. Brrr!! Final straw. I really looked forward to the final application of lotion- it never happened. When I asked, she gave me a small bowl of lotion to use in the dressing room. For $160, it was a huge disappointment. To owner: preserve your investment--retrain receptionists and therapists.

I have patronized this salon for quite a few years and have referred many people I know because of…read morehow great the service was. The experience I had today with a front desk staff member over the phone was extremely frustrating and left me feeling that they truly don't value their guests nor their patronage. Their lack of help, compassion, understanding or concern for their guests is nonexistent. Please don't waste your money here, they clearly don't value their guests.

******Beware*********…read more If you come to this salon you WILL make friends and you will not be able to go anywhere else ever again! Local salon with several stylists. I will be commenting on Denise Fugate. Denise was recommended to me by a friend when I was looking for someone nearby that is not outrageously priced. I have always left this salon feeling like a million bucks, but it doesn't cost anywhere near that. Recently, I had to cut some luxaries from the budget and went to someone else to get my hair done. BIG MISTAKE. It may only cost $10 for a haircut elsewhere, but it LOOKS like it! Denise fixed me up, good as new. The salon is clean and modern looking as they recently renovated. Everyone is friendly and up to date on the latest styles. I have had color, highlights, low lights, long hair cuts, short hair cuts, eyebrow waxing etc done.

I chose this place based on proximity to where I live and previous review. I needed a haircut…read morebadly, and was able to get in next day with the same Denise Fugate who is rated so highly in the previous review. I would agree completely with what was said about her. I came to Denise after many years with the same stylist with whom I had a disagreement . I showed Denise pics and explained the cut I was looking for. I would say I had the most thorough consultation ever regarding the condition of my hair, the kind of cut I wanted, and a ton of styling and hair care tips to get the results I was looking for. The cut was great, I tweaked the style a bit, which I am sure to communicate to her next time. The place is clean, quiet, and totally professional. No yakety-yak among stylists about their boyfriends and where they were drinking the night before, ignoring the client. The attention is totally devoted to the client. Pricey, but well worth it. In haircutting industry you definitely get what you pay for it! I will be back as a regular customer

Had an appointment with Madalyn. I've heard great things about the salon from others in…read moreMiamisburg. Madalyn texted the night before and asked if I could change my appointment for two days later. I said sure and she said she would see me then. Fast forward two days and I showed up for appointment at Madalyn's specified day and time. The receptionist informed me my appointment was the day before and I had missed it. I showed her the text exchange I had with Madalyn stating my rescheduled appointment. She apologized and told me Madalyn wasn't working and I'd have to reschedule. I was very disappointed and will be looking for a different salon.

First time here. Courtney was wonderful and my haircut was great. I plan to stick with this place…read moreand Courtney! Very good experience!!

I have been going to this Spa for about 2 years now, have spent countless amount of Hours and Money…read morehere. Recently they have changed ownership, and staff. All that I have learned is that they are THIEVES. They are unkind and unwilling to allow you to reschedule an appointment without charging you twice for the same appointment. There are countless other spas that will make you feel more at home, and are much more aesthetically pleasing. Don't waste your money here.

Bought a Groupon for this spa. Attempted to contact them for over a week. Could not get a hold by…read morephone, email, Facebook messenger or going in person. So I returned the Groupon.

I booked my first Brazilian with Kellie and it was excellent. She is so kind and makes you feel…read morevery comfortable, she walked me through the whole thing. The spa itself is also very clean and cute!

Darby was very very kind always making sure I was comfortable!!! I felt I was her only client in…read morethe whole world and was doing everything to give me the best experience ever!! She went over and beyond making sure I understood everything plus what was available for the future!!!

Finally found a consistent nail salon and tech! I'm so excited! Brooke B. is my nail girl and she…read moreis everything! I love that she is eager to do designs on my nails unlike other salons. I never leave with boring nails. I really like that they take appointment times seriously which is a downfall with a lot of salons around here. If your appointment is at a certain best believe it starts at that time! In and out in about an hour or less depending on the service. Not sure if they have wine or champagne but you may be able to bring it in. However if they do it would be the icing on the cake! The space is super cute and modern!

Yasmin is always amazing. She's so talented!! She makes sure the nails are always up to standard…read moreand spends a lot of time perfecting them.

5 Stars - Transformative Massage Experience with Ling Wimple…read more Last Sunday, I booked a last-minute massage at Kettering Spa because my neck and back were really bothering me after a weekend of yard work and moving. I had never been there before, but their great reviews and an open appointment made it an easy choice--and I'm so glad I went. My massage therapist, Ling Wemple, was absolutely amazing. She was incredibly thorough and clearly very knowledgeable. Not only did she use effective massage techniques, but she also incorporated stretching and other therapeutic modalities that really targeted my problem areas. From the moment we started, she focused on my concerns with professionalism and genuine care. I felt noticeably better right away--Ling truly went above and beyond. In the past, I've enjoyed massages, but typically only went if someone gave me a gift certificate. After this session, I realized the true therapeutic benefits of massage. It's no longer just a luxury for me--I'll be scheduling regularly with Ling moving forward. Highly recommend Kettering Spa, especially if you can book with Ling!

I booked a Swedish massage. I told her medium to light pressure and had to tell her to stop 4…read moretimes as she was causing me to have muscle spasms. It was painful and I told her. When she asked me to turn over, I couldn't understand her so I asked her if she wanted me to turn over and she gave me an attitude. When she was done she just left. I gave her a tip but probably shouldn't have. The ceiling looked nasty and the massage room was cold. No warm blanket and no bolster for the ankle or knees.

Great price, and service. They last a while also. Little waiting time for appointments. Business is…read moreclean.

69 y/o been getting manicures for a long time. Today's experience rates in my top 3 worst ever. No…read moresoaking, no cuticle care on half my nails, technician had ragged dirty fingernails and no lotion/massage afterward. I will not be going back