The glasses were wonderful to help us great nurse it was very informative and I found out a lot…read morethat I didn't know in the years before and getting glasses so now I've got the proper glasses that fit the right way I don't have a distortion. She was very educated and very sweet and nice. I will always go back there to get my glasses at great place on Coulter at the Walmart eyeglass center. Talk to Melissa.

From the owner: The Coulter Street Walmart Vision Center offers experienced opticians, a wide selection of frames…read moreincluding a variety of designer brands like Coach, Calvin Klein and RayBan, and everyday low prices all in a professional and caring environment.

Tried to get an appointment as usual the receptionist was not helpful and being rude. Don't know…read morewhy she does it every time. I book at another place instead. Hope Broome knows their receptionist are the face of their company by phone or in person. And they are losing money, by customers every time they are being rude and unhelpful by their front office.

I always appreciate the attentive care Dr. Haney gives our kiddos. His assistant Drenda is joyful…read moreand kind, and I appreciate Mandy at the front desk giving me rebate details on our contacts. Overall, this office is hands-down the best place I've been in Amarillo. They're friendly, helpful, professional, with great availability! Wouldn't go anywhere else!

The doctor that helped us was great but the front desk ladies are enough for me not to return…read more Their lack of communication is awful. Not only do they not follow up on things they said they would do but they look at you like you have 3 heads when you express your frustration and then whisper about you when you walk away.

I normally appreciate the doctor and the ladies at the front desk here, but my recent experience…read moreleft me really upset. On a Friday morning, I called and spoke to a staff member (I believe his name was Kevin). I told him clearly, more than once, please do not send my glasses prescription, I need my contacts prescription, this is urgent. I had lost my glasses and needed contacts so I could drive safely and make it to work. Despite that, he sent the wrong prescription anyway. Afterward, it was nearly impossible to reach anyone. The phones went to voicemail, I left messages, and I called multiple times with no response. I was left all weekend unable to see, unable to drive, unable to work, and unable to provide for my child all because of one simple mistake. When I finally did get through, the same staff member admitted what he had done wrong but still didn't offer me any kind of help, not even trial lenses to get me through. For a place that handles prescriptions every day, this should have been an easy request, and instead it left me stranded. I appreciate the doctor and most of the staff, but this was unacceptable. I was clear about what I needed, and it wasn't taken seriously. That mistake had a big impact on my weekend and my ability to work and provide.

Two weeks ago, I went in for an eye appt to get a prescription for glasses and went ahead and…read morepurchased a very expense pair of glasses with bi-focal lens. The lady that helped pick them out was very nice and processed the order with full payment. Two weeks later I was notified that the glasses were in. I went to pick them up yesterday, and the gentlemen got them for me asked if they fit well in regard to tightness which they did. No test to see if I could actually see out of them. So, I take them home and put them on and cannot see a thing. Everything far and near was blurry. So, I call this morning to communicate my frustration, and I was told to bring them in. I bring them in and of course the wrong lens on them after I paid a large amount of money, but we go round and round on a solution which was order new lens another 2 weeks, and then not sure they will work. Then I see the office manager who I relay my situation too and he has no desire to solve the issue and says, "just get a refund". Stands there with his hands in his pockets. He should read Customer Service for Dummies! First and last visit to this Optical Store! What a Circus!!

I bought a pair of meta glasses and Alissa, my optician, helped me download the app and helped sync…read moreit with my glasses. She showed me all the things that meta glasses can do. She was very friendly and helpful.

Ive been here twice and they've been great both times! Just went in today to have a bit of metal…read moreremoved,they had me in and out in 15 minutes and the price was great. Would come here again.

From the owner: Eyes are important indicators of overall health, and comprehensive eye care goes beyond a…read moreprescription for glasses or contact lenses. At Amarillo Vision Specialists, we take the time to get to know you, your eye care history, and your vision needs. Our optometrists provide the expert care, advice, options, and follow up you need whether you are a new patient or an existing one.

Even though it's been nearly a year since I got my glasses Eyemart Express Amarillo still exceeds…read moremy expectations of high quality products and service. In the last year I had a bad fall face first in some gravel. My lenses were terribly scratched. Eyemart Express ordered my new lenses with no problems. I was able to wear my second pair while I waited. The new lenses arrived quickly and they were perfect. Just last week one of the nose pieces broke off. I had selected Ray Ban glasses and they were not cheap. I went to the store where they verified that I was within the year warranty and they quickly replaced my frames. I don't think I was there more than fifteen minutes. I was so wrong about this store when I first posted a review. They have stood behind their products and their service is exemplary.

The wait here is obsurd. Expect to wait 30 minutes just to run in and pick up glasses that are…read moreready. An hour or more if you come in with prescription to buy new glasses. Crazy. They need to take the "Express" out of their name.