Good looking facility however awful place. The give you a great…read moresales pitch but is all a LIE. MY WIFE MISSED MEALS with no caring from the staff. When is advised the staff they ALL stated it was wise decision on my part to take her back home. She was ignored much of the time very little help. they claimed they were fully staffed .. ANOTHER LIE.One time 3 of the staff walked by the room and my wife asked for help and they said they would be back soon never came back.. care quality extremely poor. they claim i owe them over $4000 as they claim i took her out early but they will pro rate and return pro rated portion.DO NOT BELIEVE. I AM CONSIDERING WILL CONTACT LAWYER. FRANK IANTORNO. WIFE LINDA

The sheridan is a great place to be put in for care the service is excellent and is always…read moreimproving if you need a team to help your loved ones this is the place to be, there are activities always available a nice environment to be in with people that care it is also a great opportunity to learn how to help others and be involved with a community of people who dedicate themselves to a healthy and helpful lifestyle The sheridan is one of the best places out there !

Awful how they treated my grandmother, she was neglected and taking advantage of, the minute you…read moreleave a loved one alone with these people they are at risk. She had items stolen from her and she was pressured into signing over money to employees which is another story. Stay away from this place.

Terrible! Management is indifferent if not hostile. Do NOT put your loved one in this facility's…read moreMemory Care. They heard the residents like cattle into a common area and except for a few activities, let them sit alone and mostly unattended while the staff stare are their phones or talk among themselves. The food in memory care is bad and not nutritionally balanced. For example, they will bring a meal without ANY carbs, often neglecting to provide plastic eating utensils, a drink or napkins. If you're not there for every meal, you have no idea if your loved one is eating or not. If you speak to management, they will promise to do something, but they never seem able to resolve even the simplest of issues. Moreover, they NEVER follow up with status, no matter how many times you report the same issue. Management is generally unprofessional and pathetic! They don't clean the rooms properly and will make excuses or blame your loved one if you complain. Overall, most of the staff are indifferent at best. Most of the staff don't know how to deal with hearing aids so they usually sit in the charger. You would think this would be easy for a retirement home, but nothing is easy there. Again, if you're not there most of the time you'll have no idea what's going on.

What an absolutely wonderful place. There is a beautiful chapel on the 2nd Floor where residents…read moreattend daily mass in the mornings and afternoons. The floors are clean and well maintained and always smell fresh. Just ask the residents themselves living here, they can attest to their happiness.

This is a five star community!!! Not only is it kept clean the staff is courteous and ready to…read moreassist in any circumstance!! There are always fun activities taking place!!! The church is absolutely beautiful!!! And the backyard seating area peaceful and immaculate!!! Residents are friendly and ready to play a dice game in the ice cream shop whenever someone would like! Come and see this hidden gem!!!

disgusting food poor maintenance no security cameras pilfering theft of items left in community…read morezones and huge plumbing problem with a never ending sewer smell. none of these details will be mentioned in there sales pitches.

From the owner: Celebrate Niles is an independent and assisted living community that serves Niles, IL, and…read moreneighboring communities. Our 501(c)3 non-profit, Continued Care Retirement Community (CCRC) is comprised of 47 assisted living apartment suites, with 12 dedicated to specialized memory impairments. Our independent living neighborhood features 209 beds, 107 private suites, and a 55-bed Skilled Nursing Unit. At Celebrate Niles we believe in celebrating our residents and te

first of all, this is no longer Brookdale, it was bought out in September of 2025 by Discovery…read moreVillage. We shall see if they continue with some of the positives. They can use more activities but all is in the works. The nursing staff is wonderful, most people are very helpful. They are a little in need of more staff but again, all in the works.

Brookdale Des Plaines, IL 3-16-25…read moreAfter almost 2 years of residency my opinion Brookdale Des Plaines remains the same...... VERY high marks for both residents and management with staff. In spite of a madcap rush of 40+ new residents caused by the abrupt closing of another "senior" facility up the road, management rose to the occasion over a 4-5 month period to get everyone housed and safely moved in. Toss in another round of Covid, the Flu and artic winter temps, the Holiday decorations were once again Rockefeller Center like. Residents long-term and new have blended together on a mostly joyful. and very friendly fashion. Management continues their top down approach to keep things running smoothly Access to top rated reliable medical care is always a growing need as we all get older. And when buying a house any good realtor will say.... LOCATION - LOCATION - LOCATION!!! This facility has it in spades as well as a an IN-HOUSE reliable bus service to get you to and fro. BDP SHOULD BE at the VERY TOP of anyone's list as a safe, extremely well managed plus welcoming home for you or your loved one. I invite you to read my previous more extensive reviews, or better yet call BDP and schedule a visit. A long term and well informed marketing team await your call. Again, I am in NO way associated with Brookdale and simply reside here as an 85 yr old slightly disabled male resident. 2 years now and still very happy!!! HOPE to see YOU soon!!!

I was so touched at a recent visit to Nazarethville, I was brought to tears. But in a good way…read more This facility was founded in 1974 and sponsored by the Sisters of the Holy Family of Nazareth. It is open to all, but there are many retired nuns living here. On a side note- nuns do not receive any pension when they retire and many work as teachers and nurses, well into their 80's. It's a hard life. I believe that quality of life is the most important aspect of maintaining your health into a ripe old age. The combination of a home-like atmosphere, offering wholesome living, balanced nutritional programs with menu selection, medication supervision, social events and entertainment are what I believe makes Nazarethville so incredible. I was there on a Saturday with my seven year old niece. Her entire class was there to assist the residents in a lively session of bingo. The school requested that we bring a little gift- to be given as prizes to the winners. Apparently tissue is in big demand, because it is not provided and must be purchased by the residents. In addition to this, many people brought little stuffed animals and puzzle books and such. To see the joy and watch the faces of the residents light up when the children arrive is truly wonderful. The children enjoy themselves as well. It's really a win-win combination. Whenever the residents won at bingo, they were able to choose a gift. Although they desperately needed the Kleenex, they all chose the stuffed animals, and then the books and always gave the prize to the child that was assisting them. I can happily tell you that they organize these type of events on a monthly basis. They also have occasions where (well trained) dogs come in with their trainers for a visit. Another big hit! The facility is spotless and adorned with the most beautiful and inspiring artwork.- all painted by a resident. Sister Jolanta. Her beautiful paintings emit a magical light- similar to the work of Thomas Kinkade. She was an art teacher for many years, but I don't believe you can learn to paint like that. It's a gift from God. So remember, if you find any tissue on sale, buy a little extra and stop in Nazarethville. You'll be happy that you did : )

My mom was a resident of Nazarethvile for nearly 3 years until her death in 2010. I could not have…read moreasked for a better placement for her. Sister Lucille and her staff are dedicated beyond belief. As a pedistridc RN for nearly 30 years - I marvel at those who dedicate themselves, selflessly to the needs of the elderly. I know I could not. I continue to pray daily for blessings upon the staff and for their continued care of the elderly population they serve

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

New management let so many people go. They are so so shortstaffed it's not funny. Quality of care…read morehas gone down because of lack of people. They brought all new staff in and let go of some really great people without even knowing what they did. They let go of all agency people to save money yet that left them so short on staff in every area, this should have been phased out instead. Prices are rising yet quality is falling. Everybody in the neighborhood has known somebody that has been here and has always recommended the place but not anymore.

I got admitted to Norwood Crossing on a Friday To do Physical Therapy because I couldn't walk so…read moregetting admitted on Friday I didn't get any Physical Therapy until Monday and on Wednesday was Told I had to leave on Thursday giving me only 3 Days of physical therapy They said that I could walk a 100 yards without help which was a lie even The Therapist said I wouldn't be leaving on Thursday The floor they had me on wasn't to clean either and you could press the button for help and it would take some time for someone to help you So this is why I don't recommend NORWOOD CROSSING