I was so touched at a recent visit to Nazarethville, I was brought to tears. But in a good way…read more This facility was founded in 1974 and sponsored by the Sisters of the Holy Family of Nazareth. It is open to all, but there are many retired nuns living here. On a side note- nuns do not receive any pension when they retire and many work as teachers and nurses, well into their 80's. It's a hard life. I believe that quality of life is the most important aspect of maintaining your health into a ripe old age. The combination of a home-like atmosphere, offering wholesome living, balanced nutritional programs with menu selection, medication supervision, social events and entertainment are what I believe makes Nazarethville so incredible. I was there on a Saturday with my seven year old niece. Her entire class was there to assist the residents in a lively session of bingo. The school requested that we bring a little gift- to be given as prizes to the winners. Apparently tissue is in big demand, because it is not provided and must be purchased by the residents. In addition to this, many people brought little stuffed animals and puzzle books and such. To see the joy and watch the faces of the residents light up when the children arrive is truly wonderful. The children enjoy themselves as well. It's really a win-win combination. Whenever the residents won at bingo, they were able to choose a gift. Although they desperately needed the Kleenex, they all chose the stuffed animals, and then the books and always gave the prize to the child that was assisting them. I can happily tell you that they organize these type of events on a monthly basis. They also have occasions where (well trained) dogs come in with their trainers for a visit. Another big hit! The facility is spotless and adorned with the most beautiful and inspiring artwork.- all painted by a resident. Sister Jolanta. Her beautiful paintings emit a magical light- similar to the work of Thomas Kinkade. She was an art teacher for many years, but I don't believe you can learn to paint like that. It's a gift from God. So remember, if you find any tissue on sale, buy a little extra and stop in Nazarethville. You'll be happy that you did : )

My mom was a resident of Nazarethvile for nearly 3 years until her death in 2010. I could not have…read moreasked for a better placement for her. Sister Lucille and her staff are dedicated beyond belief. As a pedistridc RN for nearly 30 years - I marvel at those who dedicate themselves, selflessly to the needs of the elderly. I know I could not. I continue to pray daily for blessings upon the staff and for their continued care of the elderly population they serve

I think I made a poor decision and in sending my father here to landmark of DesPlaines he had a…read moreTracheotomy and only a few places he could of gone this place seemed good from the website . The 1st day he was there I got pissed off was going to call 911 have him sent back to the hospital 1st community . But seem like he was doing fine then he died on may 30th Had a cardiac arrest but if they didn't clean his tube properly his breathing was clogged he could make the heart overwork causing a cardiac arrest. I will seek a lawyer to get my point across as my case is stated for my father and find out about others who have died there in a short time of Being there . Cuz see too many nurse and respiratory people on there cell phones .

Impossible to get a hold of anyone through here. I do not recommend because they forget to even…read morecall people for interviews then whenever they decide to do it it's later on than what is told.

The type of care in Physical Therapy and Occupational Therapy were fantastic. I was there 2 months…read moreand received excellent Therapy. As for care given upstairs, it sucked big time. Residents were treated poorly. When I got there from the hospital I was put in a diaper and then placed in a wheelchair where I stayed for my entire 2-month stay. When I would soil my diaper I would have to wait over 2 hours to have it changed. The night staff was terrible I once called to go to the bathroom and the black Aid told me to go in my diaper and she will change it in the morning. The day consisted of getting up in the morning getting dressed and then having breakfast. After breakfast you would go down to therapy. The therapists were fantastic. After a therapy I would go up to my room and have lunch. I could not go to the lunchroom to eat because it was horrible. You said eating with people who did not want to speak. I asked to have my meals served in my room. As for the food it was horrible unedible and disgusting. The only decent thing to eat on the menu was the pudding. I certainly would never ever recommend this facility to anybody

The black ladies at night were horrible people. You will sit in your urine filled diapers for all…read morethey care. They have jobs but don't want to work. They all need to be fired. Do you think i wanted to be there? Food tucked. MY dr would not even go there to check on me. My insurance got me there because I don't have BlueCross. Still care should have been at least up to standard. One night the black nurse just walked out when i told her i needed my diaper changed. The day people were nice. Isabella was great but she pushed the god issue where i knew she was brainwashed. There was a Ukrainian lady that was an angel. Therapy was great. 2 guys were good. Not pushy but knew how to get me going positively. My insurance sucked. Would never extend therapy. Now i lay in bed not being able to stand up without help from my son. I try so hard. It hurts. Can not lock my knees so good. I dont want to live sometimes. Needed at least 1 more week of therapy. Insurance sucks. Should not complain because i have not paid anything even with the back surgery. But i cant walk. Needed more therapy. My crappy insurance kicked me out. Never saw anyone actually from the insurance company, just word of mouth through Alden representative. I will never trust any insurance company again.​

I have terrible TMJ pain and I was lucky to find this place. I was really at my wits end with pain…read moreand couldn't find anything that helped. Emery offers neck adjustments, massage, exercises and dry needling. It has given me great pain relief. The therapist is very professional and friendly. The rest of the staff is really nice, too!

Today I completed the resurrection of my right shoulder with the help of Jen, Feddy, Priya,…read moreJennifer, and another lady whose name I regrettably never got. I could not be happier with the experience. If you need physical therapy, you need to call these people. They are friendly, knowledgeable, and dedicated. What's more, they really care. What they did for me was nothing short of amazing, and I will be forever grateful. I also spent quite a bit of time there and watched them interact with other patients, so I know my experience was not a unique one. Now that I have your attention, let me share some details of my experience. Those may resonate with you if you're in a similar situation. Or you could just call them and book an appointment now. First, a little bit about me. I'm an extreme introvert and am usually content to just deal with a health problem because it's easier to ignore it than to pick up the phone and have an awkward conversation with a stranger. It doesn't make sense, but that's me. My injury was to the rotator cuff in my right shoulder. It was a bad one, and I ignored it for years. Circa 2008, I went to a White Sox game, had a few beers (and then a few more), and got talked into throwing a baseball in one of those radar gun booths to see how fast I could throw. The warm throb in my shoulder afterwards was not a good sign. The following morning when I bent down to tie my shoes it felt like my shoulder fell out of the socket - probably a worse sign. Eventually I couldn't even put my right hand on top of my head. Over the next year, I ignored it and started doing things left-handed. It kind of healed, flaring up occasionally and still causing pain at the extents of my motion. Most of the mobility came back. Then in early 2022, I aggravated it again bowling. My journey with Emery Physical Therapy began with a search that is likely similar to the one you're doing now. I went to my doctor, I got an X-Ray and an MRI and was then told to, "find someone local who does physical therapy". As bad as my shoulder was, I was skeptical that physical therapy could help. I looked at Yelp and Google. I did a search on the site of my insurance company. I read all kinds of reviews. It's embarrassing, but as I said before, I hate making those calls. I dreaded it. I put it off. When I finally called, a sweet voice (Jennifer) answered the phone. I remember asking if they did shoulders. I was awkward. I had a long story. I didn't even know how to start that conversation. She took my information, and we exchanged some documents via text and email. That experience could not have been easier and put me at ease for the first appointment. In the first meeting, I met Jennifer from the phone and also the other Jen (Laube) who would be my physical therapist. She assessed my shoulder and asked me some questions. At this point my shoulder was a mess. I could put my left thumb behind my back and up between my shoulder blades, but I couldn't even get my right hand behind my butt. Coats, shirts, and backpacks had to go on right arm first. Reaching for my phone on the nightstand was painful as was lifting the covers. I certainly couldn't throw anything. My goal was to have a functional right shoulder that I could use without pain, to be able to play catch with a football with my son, and maybe even to be able to bowl again (although that seemed unfathomable in February). Over the next 4 months I saw Jen twice a week. In the beginning, she taught me exercises to regain the range of motion in my shoulder. She taught me how to NOT sleep on it. She and the rest of the crew patiently worked with me to make sure I was doing all the exercises correctly (and admittedly, I was not great at them). Gradually the range came back. When I started, I'd stretch to the edge of discomfort (further would have caused pain and she told me many times "If it hurts, don't do it!"). By the end, there was no pain at all at the end of those stretches. Then we moved on to strengthening. New exercises! Toward the end of strengthening, she taught me how to NOT re-injure myself. She re-taught me how to throw a tennis ball. Apparently, I had been doing it wrong for over 40 years. I not only learned how to do it right, but my accuracy quickly improved. Then she re-taught me how to throw a football. You guessed it, I'd been doing that wrong too. In one 10-minute session in the parking lot, I went from throwing wobblers to some decent spirals. Then this past weekend, the impossible happened, I bowled 2 games pain-free with a 14lb ball. We made it all happen! Today was my last day of physical therapy, and while I'm ecstatic with my progress, I'm actually a little sad. I'm going to miss this team. They're really great people and did a fantastic job for me. I can only hope that this review will encourage others in need of physical therapy to reach out and give them a chance to help.

There are several Citadel locations in the burbs, and my car's GPS has given me directions to the…read moreGlenview facility, though my relative is in the Northbrook site, off Milwaukee Ave. First impressions: there is remodeling work going on right now but the common areas look clean and well-kept. The staff is friendly, my relative is in a private room for rehab. I was contacted about six or seven times on the first day, often having to repeat the same information, clarify my relative's gender and also the first night my relative fell. They should not have been in a situation to fall -- they are there to get therapy. This is only for short term, and I believe the rehab is nicer than long term care. These are first impressions only; I will update at a later time.

This review is about what happened to my Grandma on the last day of her life here. You decide…read morewhether it's the facility or the system and whether you'd want an experience like this for you and your loved ones. Caveat: I live out of town. I came to see her for two days in week 3 of her visit and then for another two days in week 4. This incident happened on the last day of my visit. Caveat: Up to this point, everyone was very nice and professional. The one star reflects only my experience on the last day. My 94-year-old Grandma was transferred here to heal a broken hip. The doctor said Grandma's heart, vitals and everything looks good, the hip is healing, and they can start PT soon. By the end of week 2, Grandma was completely bedridden, barely eating, and growing weaker and weaker. When I came to visit in week 3, Grandma was a shell of a person. Her mind was still there and she could reminisce about the old country. But she was in constant pain and talked about wanting to die. She did not want to rehab, screamed through the PT sessions, talked about how she wanted to die in peace. The PoA wanted rehab. By week 4, the first day I visited for a few hours, Grandma was barely speaking and has had almost no food for many days. She could barely reminisce, all she talked about was wanting to die. Doctors said her hip was healing and her vitals looked good. The second day I came to visit on week 4, a half hour into our visit, she started to have horrible chest pains. She started screaming. I found the nurse and asked for a doctor. I was told a doctor is "on his way", and I shouldn't worry, they are about to give her pain meds (oxy). Grandma was screaming, asking to go to the hospital. I ran around, bugging and bugging staff about this supposed doctor and if he isn't running over, then I'm calling 911. They said don't worry about it, she's having an anxiety attack, they're asking PoA for permission to give her anti-anxiety meds. Grandma was screaming and screaming. I told the staff I'm calling 911. They said not to call and give time for the meds to work. I called the PoA and left a pleading voicemail, no answer. Almost an hour goes by, no reply. We can't do anything without the PoA was the answer from staff. Wait to call the hospital, they said. Eventually, the POA got in touch with the staff and told them not to take Grandma to the hospital. The doctor's coming, the staff told me. Grandma was screaming and screaming. I told the staff that I'm calling 911. They said no, they won't release her since the PoA explicitly said no. They checked her "vitals" and while the blood pressure was a little low, she's fine. A doctor was on his way. The PoA was not a medical professional and did not think it was an emergency. I asked staff for some kind of help, but I could tell the PoA told them to ignore me. They avoided eye contact and walked the other way when they saw me. Grandma screamed and screamed and screamed. I asked again if I can call 911, staff said they can't overrule the POA. Grandma was screaming and screaming. She says she wants to die, the pain was too much, she said she needed to go to the hospital. I ran out and relayed her message to the staff (Grandma barely speaks English). One said, "the patient says she wants to go?" "Yes, yes" I say. Another one leaned over and whispered. "We can't overrule the POA, we're doing everything we can" was the response. I begged the staff for more pain relief, for the doctor. "He's on his way". I pressed for more information; they finally revealed he's not in the facility. But should be arriving shortly. When? He's not texting back. Could I please call 911? I desperately made another call to the PoA. No, you can't call. They administered another dose of oxy for her "extreme pain". Grandma was screaming and screaming. Said feels like she's being dissected. I begged for help from anyone who steps into the room, they shrugged. Then someone closed the door, so they couldn't hear her as much. I helplessly cried next to her, stroked her arm, endless adjusted pillows, telling her how much I loved her, and listened to her agonizing cries for almost FOUR!!! hours. HELPLESS!!! Finally and thankfully, she passes out in a way you can tell she's not waking up. A few minutes later, the doctor (nurse practitioner) came in, apologized for being so late, and commented how Grandma was generally in good standing. He promised to do a KUB and left without touching her. I left eventually. Grandma did not have a pulse when the staff came to check on her overnight. When I called the facility the next morning and asked why staff didn't help her, they said they did everything they could. They couldn't override the PoA. So here you go, folks. If you want a facility that will follow the PoA's instructions with diligence, while ignoring the patient's pleas for help and basic human decency, you found it. P.S. Yes, I should've called 911 regardless of what the staff or the PoA told me. Call 911!!

My mom had to stay here after her surgery, and there were a lot of cool staff I seen and had the…read morepleasure to meet while my mom was getting care. And the majority of the staff seemed to care about the people, although I did notice at least one person who worked there that just seemed to treat it as a job....maybe it was a bad day for them, but still a life is a huge responsibility. The outdoors is nice and the bottom floor has the activity room for therapy and there is a store and a church...which incidentally, is NOT open during EASTER i found out the hard way. Still over all a pleasurable experience. Why the four stars? The one person that was sitting there, giving water to someone and looked like she didn't want to be there with her shoe half off and popping gum.

Just to clarify... I rated it 4 1/2 stars... My aunt was…read moreadmitted there after a very severe back surgery 82-year-old woman.. They are doing extensive rehabilitation and physical and occupational... She is happy and looking better every day... The staff is so sweet and personable... even if you call 10 times a day..

What an absolutely wonderful place. There is a beautiful chapel on the 2nd Floor where residents…read moreattend daily mass in the mornings and afternoons. The floors are clean and well maintained and always smell fresh. Just ask the residents themselves living here, they can attest to their happiness.

This is a five star community!!! Not only is it kept clean the staff is courteous and ready to…read moreassist in any circumstance!! There are always fun activities taking place!!! The church is absolutely beautiful!!! And the backyard seating area peaceful and immaculate!!! Residents are friendly and ready to play a dice game in the ice cream shop whenever someone would like! Come and see this hidden gem!!!

Worst food ever! Nurses are nice but you may not see them for a week. Doctors are oblivious of what…read morekind of care is being given. I can't find out when I can leave. I could be sitting in a wet diaper for 14 hours, and no one would come to help me. I've been sitting in a chair for hours without anyone checking in on me. I can't even get to the call button.

I am beyond grateful for the spirit of excellence that this nursing home has provided for my…read moregrandmother and now my mother. My 92 year old grandmother fractured her hip and was able to go home within less than two weeks. My mother is long-term COVID and unfortunately has Alzheimer. The PEACE of mind that she will be attended to properly like a family member ...mere words can not express! I want to personally thank Krystal Dir of Admin you are an amazing person! This is not just a career to you but truly it's your ministry! To the staff ...you are all amazing your attention to detail is beyond 5 stars! I greatly appreciate you ALL (((Hugs))) & God Bless You!

The staff here do a great job at helping the patients here, especially Fern who goes out of her way…read morefor my mom!

-- BACKGROUND I was…read morea resident at Glenview Terrace because of a severe balance problem. -- NEUROLOGY APPOINTMENT While living there, I had an appointment with an outside neurologist. During that appointment, he told me something devastating that he found in my medical record -- something previous doctors had never told me. He also discovered that my blood pressure was extremely low and sent me directly to the hospital. -- HOSPITAL EVALUATION At the hospital, a doctor evaluating me asked about my mood. Because of the news I had just received, I told her I was feeling depressed. She concluded that I might be suicidal and admitted me to the psychiatric ward. I told her I was not suicidal -- just temporarily very upset by the diagnosis -- but I was admitted anyway. -- REFUSAL OF READMISSION Near the end of my hospital stay, I was told that Glenview Terrace would not allow me to return. The explanation given to the hospital was that they did not have the staff or facilities to care for me. I still do not understand why that would be the case, since I had never harmed anyone, threatened anyone, or engaged in self-harm. -- TRANSFER TO ANOTHER FACILITY As a result, I had to move to a different facility. -- ATTEMPTS TO CONTACT ADMINISTRATION I later tried to contact the administrator, Rafael Zimmerman, to ask why Glenview Terrace refused to readmit me. I called many times and left multiple voicemails but never received a response. -- CONDITIONS AFTER TRANSFER The facility I was transferred to did not appear to have greater resources. In fact, my situation was worse in some ways because I no longer had access to a therapist for many months after the transfer. I was also separated from the residents and staff relationships I had built at Glenview Terrace, which mattered to me because I have limited support outside the facility. -- MISSING BELONGINGS When my belongings were packed and sent to my new location, several items were missing, including an electric toothbrush that was important to me on a limited budget. I left additional voicemails asking about it but never received a response or replacement. -- OVERALL ASSESSMENT Based on my experience, I cannot recommend Glenview Terrace.

My mom was admitted there after having a heart surgery which left her with some complications of…read moremovement. The care of this facility sucks. My mom was left unattended everyday for hours she was never changed On time causing her diaper rash. She died on Monday and we haven't gotten the death certificate signed by the Doctor that works there. In which by law is required to be signed in 48 hours. Don't recommend this place to anyone.

My father was at Zahav Healthcare for in patient hospice. The staff were so caring and kind. Though…read morehe was only there for a few days before his passing, the nurses made sure he was always comfortable. I especially want to mention his Nurse Neena who cared for my Dad. She also provided comfort to my Mom which we appreciated so much. We highly recommend Zahav.