I've been getting my lashes done for over a year now. My experience here is always 5 stars. Jenna does an amazing job on my lashes. They're always full and beautiful. You also have to remember that it's your responsibility of the aftercare of your lashes. That's what helps them stay beautiful. Jenna is super sweet and listens to your wants/ needs and fulfills them. She's super gentle (to the point where I'm napping halfway through my appointment). I haven't personally met the owner yet, but it sounds like she treats her staff well. And she also keeps up with the CDC safety guidelines, so I always feel confident when getting my lashes done. I highly recommend this location! read more

Friendly staff, clean location. However I believe most of the Technicians are lacking experience. I've been there four times and use different techs each time ( hoping to find someone good there & giving them a fair chance) I have never been satisfied my lashes always fall out Immediately after I have them done. They will offer you a courtesy 30 minutes to return to their location and they will fill them again. However for any busy woman this is not a courtesy rather a nuisance, that takes up too much time. I personally get lashes to save time in the morning this is definitely not the case if I have to keep returning and those lashes did not stay either. I am a licensed cosmetologist so I am in the industry and have never had this problem before aside from using inexperienced techs practicing their craft using me for their models. However I'm paying $109.99 monthly plus $25 for lashes at each Appointment and tipping I would expect better results. my only advice would be go a few times and make sure you like it before signing up for their membership. I feel like you kind of get suckered in to buying the membership immediately because of the steep discount however in the end it's definitely not worth it. They will not refund you if you are unhappy for credits $ou have not used. If you land the perfect lash tech it's a Good concept and decent price. However right now I feel like you have better chance finding a needle in a haystack. Update; 10/2/19 owner called me and scheduled me with the highest level tech. This was the first time I was aware they had different level techs with more experience for a small fee $10 additional up-charge. Also she mentioned they would change the type of glue they were using on me. Totally worth it because my lashes have now stayed on, in fact I am on day two and have not had one fall out. This is the quality I've expected and happy to now have. My only disappointment now is it took Writing a 1 Star review in order to get the attention & service I should have got from first appointment not 4-5 appointments in when I clearly was having problems with retention. read more

Amazing Lash Studio - Day 1 of getting lashes.... They fall out like crazy I for a one on my coffee cup today lol gross - Eyelash Service Near Me - Peoria, Arizona

Be clear, this is an investment of both time and money! I happen to think it's worth it considering the time, energy and even money saved with the limited time required for daily make up application. With these lashes I wake up just about ready to go! A quick wash, BBC cream with SPF and a bit of blusher. Perhaps some eyeshadow on date night...and lip gloss. I have had some spits and starts with adhesive issues. Margie, the owner at this facility has bent over backwards to work with me though. We've tried different adhesives and she's suggested different technicians as well as some products that seem to be working! If you are worried about NOT wanting to sport the Kardashian look as I was, rest assured there are more natural looking options. I highly recommend this particular location, contrary to negative reports, the customer service here is above board. Would also note, something important to me, they are always on time honoring "my" scheduled time. read more

I thought it was just me that had a bad experienc, accordingto their websitethey're perfect.....I asked for NATURAL and got what looked like strip lashes, they were thick and long. I also felt glue get into my eyes multiple times. I mentioned this and was told "it's not possible" then received nothing to rinse my eyes as they profusely watered to the point that I wasn'tsure I could drive. I mentioned it to the receptionist, nothing...so the $89.99 new client price is for time, then they charge another $100 for these plastic feeling pre-made fans. Oh don't forget the bag of products and the forceful 2 week fill membership. Oh yes you will need every 2 weeks because this glue is crap. My lashes were removed due to the eye glue but they came off easier than any lashes I've ever had. Did I receive a refund? Yes but do I have a huge ED bill, you bet. Even though the ED doc could see the glue in my eyes during his exam, I was told by the owner it was an allergy. Okay, apparently the ED physician was wrong??This chain is a rip off, stay away. read more

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Lashes do not stay on at all, i used two types of glue that they recommended and neither stayed on for longer than 5 days. Asked to get my money back since it was over $150 and i didn't even get two weeks of wear but they disagreed, definitely will only be sticking with private lash techs. read more

Great lashes and customer service. Jenna is amazing. I've had some issues with the adhesive a couple times but they are willing to help and find an adhesive that works for your lashes. Strongly recommend reaching out if you have any issues at all, they're happy to help. read more

Went to get lashes done for my wedding. I have had lash extensions before and these are by far the worst I have had. Asked for something simple and natural. NOPE got the longest lashes they have even after confirming they would look natural. Had them for one day over a week and have about 10 lashes left on each eye. Shorty job with lashes glued to more than one pretty painful now that those are the only ones left. Do not go her look for a better studio who won't leave you putting ice on your eyes. read more

Amazing Lash Studio - 8 days people. Other sets have lasted me 3 weeks with half the cost - Eyelash Service Near Me - Peoria, Arizona

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really want to be able to post a positive review, however my experience was less then ideal. I went in to get my lashes done a week before my wedding. I knew I would be extremely busy the next week, and wanted to get it checked off my to-do list. Both in their office and online they state you should need a fill about every 2-3 weeks. However, after only 4 days post-visit I had so many lashes fall out that both my nail technician and my Sister-in-law commented on my need to get a fill. Four days! I was extremely careful with my aftercare. I didn't get my lashes wet for 48 hours, I sleep on my back, I didn't use oil based products around my eyes, in fact I hadn't even worn makeup since getting the lashes put on. So, I ended up having to go back to their office 5 days later (during one of the busiest weeks of my life) to get a fill. On top of the inconvenience of having to come back in to get their poor service fixed, I was charged $45 ($55 with a tip and tax). Which means in just one week I spent over $200 to have my lashes look decent. A company with true customer service would comp the service and apologize for the initial failure of their product. I would never recommend them to anyone in the future. read more

Been going to this Lash Studio for a while Cheyenne is a great lash stylist no issues always great lashes every visit and super meticulous which I appreciate! read more

Amazing Lash Studio - Eyelash extensions - Eyelash Service Near Me - Peoria, Arizona

I got my eye lashes done for the first time i notice one side was falling out more than the other one after only 4 days the told me they would fix it same day for free but when i said i couldn't come in that day they were really rude to me. The manager called me a child and continued calling me the wrong name. Terrible experience and I wish I had read the reviews before lol read more

Amazing Lash Studio - Eye lash service after 5 days - Eyelash Service Near Me - Peoria, Arizona

They do not stand up To their service. If you hurt the person you are putting lashes on maybe you should think twice about charging them lol. You should not have to have one of their master techs in order to get this service done correctly. Especially paying $250-$300. Hurting someone's eye site is not a joke it is a very serious matter. read more

Carolina is so great! She made sure I was comfortable and was fast and efficient while she was doing my lash fill. I would definitely come back and see her again! read more

Amazing Lash Studio - Lash strip volume set - Eyelash Service Near Me - Peoria, Arizona

Very clean and safe. Private rooms. Technicians are very friendly. Just moved to Arizona from California where my original membership is at.

THIS IS MY FIRST NEGATIVE REVIEW EVER! THE CUSTOMER SERVICE HAS TO BE INSANELY NEGATIVE FOR ME TO PUT THIS OUT. FROM OWNER TO FRONT DESK, IT IS CLEAR THAT THE LEADERSHIP OR LACK THERE OF IS SETTING A BAD EXAMPLE. I don't believe in expressing my concerns on the internet and allowing the manager/owner to help with the concerns a consumer has. however, as a business owner myself for 22 years, I must say, dealing with this company has been the worst experience of my life with respect to customer service and quality lash extensions. Please read before visiting this company. This is my experience with Amazing Lash If you choose to do business with this company you should know... 1. I was verbally abused when I had valid concerns. Yelled at and name calling by Margie (the Owner) of all people. Wow!! 2. i was always being sold, sold, sold! The upselling is beyond inappropriate! I did not write a review! 3. If you miss an appointment you are charged for the appt. However, if they cancel the appointment, that is perfectly fine and your time is of no value. This happened to me and to rectify the situation they told me I could go to another center and they would take care of the cost for the inconvenience. I greatly appreciated that but when I got to the other center they told me that I would not be compensated for their cancellation. I still did not write a review after that experience. 4. Only expect a great lash technician if you pay extra for a "master" technician. IF you don't pay extra than you get what you get. I didn't pay extra and my lashes fell out in less than a week. Still did not write a review 5. My experience is that legal protocol is of no concern to them. They had no problem breaking the law and servicing a minor without my consent at the time. Of course this was a perfect opportunity to manipulate and upsell a minor with a first quote of $214.00 for a full set of lashes then told her she could get a membership for $139.00 as that was the better way to go. She is a minor and cannot sign for a membership?! What??? That was the last straw for me!!!!!! I have never had so many back to back negative experiences with a company in my life I read her response below and It's a nice spin on the situations. I would have not expected anymore from this owner than trying to cover her .......$ 214 dollars for a set of lashes with an inexperienced lash technician ? Really ? There are much better places with qualified lash technicians that won't ask you to pay 214 for a set of lashes. read more

Today was my first time ever getting lashes and of course my first experience was here it was by far amazing from the moment i stepped into the door you can just feel the happy energetic personality of all employees! Jess Jones was my lash specialist and she did such an amazing job!!! If you are looking for good customer service and amazing lashes visit this location and Jess Jones!!! good job all employees! Update: So i just wanted to give an update on how my experience has been since i have been going every month now and wow i can't rave enough about this location :) Jess Jones is obviously amazing at what she does but the manager and the front desk ladies are super wonderful too! I go in about every month cause i have the fabulous monthly plan and i have always have had amazing results and best customer service! KEEP UP LADIES YOU ARE DOING AN AMAZING JOB! read more

Came back to get my fill a little earlier than expected but still had a wonderful experience! I had an appointment with Jess this time and she is so sweet as well. Very personable and gave me her advice for moving towards volumes instead of classics! I feel bad that I wasn't able to see Alyssa but I'm glad to know that there are multiple lash artists who take pride in their work. Can't wait to come back for my next fill !! read more

Amazing Lash Studio - Eyelash Service Near Me - Peoria, Arizona

WORST EXPERIENCE. froze my account in august, then canceled in october 2022 and got charged nearly $300 in february 2023. AFTER I CANCELED and with 0 communication. no offers of refunds or helping, going to be reaching out to corporate because i'm so confused on how my cancelation paper got lost. went in today to cancel for the second time and got a copy of the paper and explained to the front desk that i had canceled once before and i'm still going to be charged tomorrow. i understand policy is policy but there's 0 accommodations and help. this has also happened to 3 of my other friends who have canceled. sucks to be this frustrated at a business i was loyal to for a year): read more

I was originally booked at the Glendale location, but got lost on the way to my appointment (I'm visiting from out of town), got there 11 minutes late (one minute after their late policy which was never disclosed to me) and was denied my appointment by an extremely rude receptionist. This was my only opportunity to get my long overdue lash fill since I finally had childcare for my two small children and I was very upset. In comes Amazing Lash, Peoria, to save the day! I called this location (they are all owned privately) and they got me in within 20 minutes. The receptionists, Ariana and Cece, were incredibly kind, understanding and were quite surprised to hear how I was treated at the Glendale location. The "initial consultation" that the rude receptionist at the other location told me was inflexible and would take 30 minutes, took less than 10 minutes at this location and they were very thorough about explaining the different options and ensuring that I would get the exact look that I was wanting. My stylist's name was Sam- she was quick, calming and did a fantastic job. I ended up buying a membership there, even though I don't live here, just in case I would like to get a fill when I am visiting again. I also bought the lash products they offer. I feel like myself again thanks to the lovely women who work at Peoria Amazing Lash and feel slightly traumatized by how I was treated by the receptionist at the Glendale Amazing Lash location. read more

The only reason I am giving them two stars is because the staff was nice to me. I gave this location (2 different "master" stylists) 3 chances. Each time the very next day a large amount of lashes fell out. I live out of state and get my lashes done all the time. I can go almost 3 weeks without having a fill. I am very careful not to get them wet for 48 hrs after the fill. It didn't matter. I am down to just a few lashes left (which I am going to pull out because my eyes look ridiculous) just a week later. I did contact the manager and she told me that I should have contacted them sooner so that they could fix it. She offered me 50% off the next fill (just a week later!). I had two holiday events the next few days after that, so I needed something done. Same thing. Loads of lashes fell out the next day. The stylist told me my own lashes were shedding. Whatever. Again, I've had lashes on for a LONG time. NEVER experienced this. 3. Times. Over. Big waste of $$. And they charge $40 more than what I pay at home...and I live in a big city. Also, it was absolutely FREEZING in the room. The stylist even had a space heater for her feet they were so cold. Would NOT recommend this place. read more

I have A monthly membership I have been going here since December but have not been satisfied the last two times I've gone my eyelashes were not up to par nor did they last as they did when I first started to get my eyelashes done the tech today stated that I need to buy this $80 solution to make them my eyelashes grow and for the extensions to adhered to the to my original lashes I already pay $109 a month plus I get the extra for hybrid extensions were I pay extra $12 each time.Today when I got my eyelashes done the left side is not as full as the right side the right side has a clump of long lashes in the middle and not to mention that as soon as I stood up one fell out I'd rather go somewhere else read more

Amazing Lash Studio - Eye - Eyelash Service Near Me - Peoria, Arizona

Please save your money and save your lashes!! This place is ridiculous after completely destroying my lashes I had told them I was pretty upset with the service, found out the person that did my lashes was new and still learning. Why are you letting people who aren't trained enough touch anyone's eyes? When I told them I was done and not redoing my lashes no one had the courtesy to tell me you need to call to cancel your membership and then we still won't for 30 days so they charged me $90 month after month and I proved I hadn't been there in two months so had no services and asked for a refund they said "we don't give refunds" so what kind of fraudulent services are you operating? Now I'm paying for your lack of trained employees on two occasions now? This is horrible especially in the economy we are in. I could understand if used services in those months there would not be a refund even if I was dissatisfied with those services that's fine, but this? Horrible business please don't give them your money to ruin your lashes and operate something that only takes advantage of people wanting to better their appearance and giving you false hope. I can't post this without a star so I'm saying it now- ZERO STARS read more

I had used strip adhesive lashes for about six months and got tired of them so I decided to get lash extensions from here. Lexi is new to the Amazing Lash Studio, but she did such an amazing job! I just went back to have them refilled, and they look absolutely gorgeous. She is a perfectionist and it shows. read more

If I could give a negative ~10 star review I would!!! This place is HORRIBLE!!! Don't let the owner's response to this review fool you. I never liked my lashes and this all could have been resolved easily if she was just kind and offered to give me new lashes without charging me $90 for their mistake!!! I went there on 9/2 for lash extensions and showed the consultant AND the lash technician pictures of what I wanted and told them both I wanted natural looking lashes. I ended up looking like a hooker. Unfortunately I was running late for a dentist appointment so I paid and ran out the door. I went back less than 24 hours to have them removed and was going to get a new set but found out I'd have to pay another $90 for their mistake!!!! So, I ended up paying $120 (includes tip for getting on and tip for getting off) for nothing but glue stuck to my lashes! Then I returned today to return products I bought for lashes and was told I can't return them. Then the owner, Margie was brought in and all she did was yell and threaten me when i told her she really should give me a refund. She is a nasty business woman and treats her customers like garbage!! DO NOT GO THERE!!! Too many more professional companies out there. DO NOT let this owner lie to you!!! I was NOT happy with my lashes and the way you treated me was horrible. It was the worst treatment I've ever received from a business and it's owner. You should be ashamed of yourself! At the end of the day, I spent $196.02 and I have no lashes, products I can't use and glue on my left eye. The main reason for this complaint is the way Margie treated me. read more

I have been getting my lashes here over a year now. Very professional. I see Brilynn, expert stylist. She is amazing. Listened to what I wanted and my lashes always look beautiful and have great retention. I get 6D hybrid Gorgeous read more

Amazing Lash Studio - Eyelash Service Near Me - Peoria, Arizona

If you're looking for an incredible lash artist you really need to ask for Kali Lobnow here.. she not only has the most gentle touch, I can't even tell she's working on my eyes but she is spot on with making my spotty lashes look full and beautiful. Won't go to anyone else since going to her. And the front desk staff is always professional and sweet, the business is super clean and I have never felt uncomfortable even during COVID. Love them and her read more

Amazing Lash Studio - Eyelash Service Near Me - Peoria, Arizona

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I have wanted to try lash extensions for a while and finally decided to go for it. I made an appt and when I entered, was greeted quickly and a girl asked what I was looking for. I said a natural look, my desire was to have people say 'wow, you have great eyelashes, not wow, you have lash extensions'. then the girl asked if I wanted 3D, being new to lashes, I said, what is the difference, she said well, 3D would be a bit darker and fuller, I said sure ( I mean who doesn't want fuller lashes). Well, what I got looked like 'Fans' stuck to my eyes. I was surprised but didn't know what to say, I paid and after going home and feeling terrible, I called the store. the girl was very nice and said to come back and a Sr Stylist would help. I met with the Sr Stylist, but she really didn't provide much assistance. she did remove some of the lashes, and added some shorter lashes but still wasn't the natural look I was looking for. now I'm trying to find someone that can remove these lashes and put on a set of natural (NOT 3D) lashes. I'm not saying the girl didn't do a good job, and the lashes looked good, just more of a night out look, very dramatic, not natural at all. I'll never go back, I prefer someone who works out of they're house and takes the time to understand the clients desires rather than upcharge to a higher costing product. read more

I recommend this salon to anyone who wants quality work and great customer service. Bridget is wonderful and always ensures a positive visit. I have been seeing Steph, she is amazing and takes time to customize the look you want. She is punctual, attentive and I absolutely love the end result. You won't be disappointed, I'll definitely continue to recommend Amazing Lash, Peoria, to all my friends and family. Thank you! :) read more

The end product is nice, but by that time you've already spent a lot of money. Maintenance is hard and requires different product which are also expensive. Cancelling your membership is also a pain. I called to cancel and they said I would be charged, so I should pause instead and then cancel. I did just that, but still got billed two days later. Overall you'll look pretty, but it's high maintenance and expensive. read more

Love this lash studio! I see Jenna and she is amazing! My lashes have lasted me on average about 3-4 weeks before needing a fill. Highly recommend! read more

I have been getting my lashes done here now for about six months. I am a teacher and I go to the pool and I work out and I sweat a lot. Compared to forever young and other so called med spas - THESE Folks Rock. This place is top notch. If your lashes are falling out then you are not taking care of them properly. I have gone to several lash experts at the studio and I love them. In the beginning it was kind of a crapshoot on what looks best on my eyes but they worked with me and I have never gone to a better place. Seriously - why do people blame the business when in fact you know taking care of your lashes means NO WATER on your eyelashes for 48 hrs girls! While you are at it - wear proper eye covering when sleeping and keep your hands off your face!!!!!! And do not put lotion On or near your lashes. For GOD'S sake DO NOT mascara. If you can't do this then you shouldn't be going to get extensions. OR, get your extensions but don't complain about the business. This place is amazing I wish I could give them 10 stars. Megan is awesome ! read more

Antoineda did an amazing job on my lashes! She's super professional and took time to explain the process to me. All the ladies at the front desk are very knowledgeable and sweet. Thank you all for making my experience awesome! read more

This really is a good place to get your lashes done. They are all super sweet and do a good job. If you are unhappy they will fix it for free. I only cancelled because I moved. The owner is very professional and nice the girls just need more time in between appointments .. read more

BEWARE This was a horrible experience that the owner won't make right by refunding my money! My first time experience has been turned sour because the owner is too cheap to refund the 129.00 I paid after getting my lashes on the 19th of November and them falling out the 21st while I was on vacation in Alaska for Thanksgiving. I was lucky I found someone to correct them in the small town I was in but had to pay another 105.00. I called immediately to let them know and took pictures to document the date they fell out. It was a special holiday splurge for me to have them done so I would not have to worry about mascara while vacationing. I want my money back because I did not plan this to be an ongoing thing and already spent 234.00. I will be calling Corporate Franchise start up to report this. One star is generous and used only for the purpose of this post. UPDATE to owners response- As I stated I called immediately to inform your studio about this and have the documentation to prove it. Perhaps you are also having staff issues as well. I live in Colorado and flew out of Phoenix to Alaska. All this was explained when I called and as you can read in my post this was a special occasion for me. Your gesture to correct the situation by doing my lashes again is not the solution but a refund is because of the circumstances which I made clear. UPDATE 12/3/19 Have not heard a word as owner indicated they would reach out yesterday. read more

Ashley did an amazing job on my eyelashes! This was the first time getting extensions and she took her time to explain everything to me. I am in love! I plan on coming in every two weeks to see her! Highly recommend! read more

I love this place! Everyone was onnice:) the spa like atmosphere is great and Alex did an amazing job on my lashes

I dont appreciate being turned away for being a healthcare worker. Shameful and disappointing. I'll be taking my business elsewhere.

Neda Smith did my eye lash extensions & I'm amazed how natural & good they look! We can't even see where she connected them. The entire experience was a pleasure. I mostly slept to relaxing music while my phone charged & she brought me my phone when it rang then I woke up to beautiful eye lashes. Thank you again Neda! read more

Love my new lashes! Everyone is so professional and nice! I have already had a ton of complements!

This place was by far the worst I've ever had my lashes done. I went in to have my lashes done on Thursday, by the next morning most of my lashes had fallen off. I called the office and explained what happened. I was back in there Monday and they were all off. They scheduled me for a quick touch up, total lash fill time 10 min. She was only able to work on one eye due to time crunch. I was upset that I paid for lashes and still had not achieved what I paid for. Another girl yet again took me back in the room. For another 30 min. I was back in the office two days later to cancel my membership as my lashes were sitting on my cheeks and falling on my desk at work. Amazing Lash charged me for nexts months payment and did ANOTHER FILL. I HAD TWO FILLS, TWO touch ups IN LESS THAN A WEEK and four different girls who worked on my lashes that are still falling off.... the front desk will give every excuse and blame me for the poor service. Read the reviews. It's all the same issue. DO NOT GO TO THIS PLACE!! read more

I have used strip lashes in the past and decided to give this a try. My friend goes here and loves her lashes. So I made an appointment and went in. The staff was very nice and helpful. I had technician Jenna and she did such a great job on my lashes. I'm very satisfied. Will go back for my fill. read more