1. Amazing Strides

    1. Amazing Strides

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    Newark, NJ

    Amazing Strides

    5.0 (1 review)
    Open Open 24 hours

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    6 months ago

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    Alvita Care

    Alvita Care

    4.0
    (4 reviews)

    I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

    My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

    Eldercare Advocacy

    Eldercare Advocacy

    5.0
    (1 review)

    First, let me just say I'm not the owner, nor relative nor affiliated with this business in any…read moreway. I'm a customer. I'm a customer that submitted this business for review on yelp, and did so with the intention of giving it a great review. Like many people of our generation, our parents are living much longer. Not too long ago, people didn't live as long as they do today, so our generation is encountering something, which for the most part, is unique; dealing with the stress of managing older parents, and in my case, dealing with my mother. My situation is that my family isn't rich, and we're not poor. My mother worked for most of her life, and when she got older, it was her wish to, when the time comes, to die in her own home. There are services that are provided by NYC and New York state, but to get them, the application process is, for lack of a better word, a nightmare. The biggest issue is that one agency doesn't know what the other agency is doing, for example, they have different computer systems, and the bureaucracy is beyond belief. If I had to pay for all those services out of pocket, the cost would have depleted all her life's savings, and in the end, she would have ended up in a nursing home. With in home care, the costs to the state are significantly reduced, as is the out of pocket expense for the families. To go through the bureaucracy for someone not familiar with the system is a full time job (and it never ends.. there is always some form to fill out). When we contacted "Elder Care Advocacy", Rosemarie streamlined the process for us, guided us through the process, filled out forms and each year I contract their services as there is always some new form that needs filling out, and each year, there is a re-certification process required by New York city. The professionalism of the group that works for Elder Care Advocacy is top-notch, and I highly recommend that anyone who has parents that are getting up there in years, to contact their office and start making plans. I cannot say enough good things about this business, and my family and I would be totally lost without their services.

    From the owner: ElderCare Advocacy is a private geriatric care management practice serving frail seniors, the…read moredisabled and their families. We are based in Staten Island but serve the Metropolitan area to educate families as to services available to ensure their family members have adequate care through governmental programs like Medicaid or through private resources if preferred.

    Alvita Care

    Alvita Care

    4.5
    (22 reviews)

    Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

    Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

    Amazing Strides - eldercareplanning - Updated July 2026

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