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    Amazon Exotic Hardwoods

    5.0 (1 review)

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    4 years ago

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    The Tile Shop

    The Tile Shop

    3.5
    (13 reviews)

    I visited The Tile Shop and had an outstanding experience thanks to the help of Dan at the…read moreAltamonte location. From the moment I walked in, he was welcoming, knowledgeable, and genuinely invested in helping me choose the perfect materials for my project. Dan took the time to understand my style preferences and space layout, then guided me through multiple options without ever making me feel rushed. Their expertise in tile types and flooring durability considerations made my decision-making process so much easier. I appreciated Dan's eye for design combinations I wouldn't have considered on my own. Throughout the process, he was patient and professional, making sure I felt confident in my choices. Thanks to his guidance, I left with products I love. I want to give a huge thank you to Dan at The Tile Shop for his exceptional help with my returns. The items I needed to bring back were far too large and heavy for me to manage on my own, but Dan handled everything with professionalism, patience, and a genuinely helpful attitude. He went above and beyond--taking care of the heavy lifting, guiding me through the return process. What could have been a stressful experience turned into an easy one thanks to his support. Dan's customer service is outstanding, and I truly appreciate the extra effort he put in. If you need assistance, he's definitely the person to ask for!

    Such a cool shop. Loved looking around here and the staff was super friendly and welcoming. I…read morewalked around looking at all the demo areas and taking it all in. One of the sales associates came over and we talked for a bit. Been considering redoing the flooring and walls in our guest bathroom as it just needs an update to look a bit more modern. The staff was really helpful and didn't hover after our chat - just gave me his name and offered help if needed after I looked around. Took pictures of all the things I liked to show the husband and start the talks about the direction we want to go in. Overall: A Great store with tons of demo areas to get plenty of ideas!!

    The Home Depot

    The Home Depot

    2.6
    (65 reviews)
    $$

    Joe was great. He stopped what he was doing when I approached him to ask for assistance with…read moreblinds. We needed the blinds custom cut in order to fit a sliding glass door rail we already had at home. His willingness to assist without a moment's hesitation was appreciated. Once the blinds were cut, we chat with Joe for a bit and thanked him for his help.

    Our experience with Rockwood Shutters through Home Depot has been nothing short of a nightmare…read more We invested over $10,000 in interior shutters for our newly purchased home, believing we were choosing a reputable company because of its affiliation with Home Depot. We were told installation would take approximately six weeks after measurements. The measuring appointment went smoothly, and six weeks later the installers arrived. We were excited--until we learned they had failed to manufacture the six frames required for our double French doors. We were told they would have to remake them, which meant waiting another six weeks. Fast forward to today's installation. The installer arrived with frames and shutters, and we thought the ordeal was finally over. Unfortunately, as soon as the first shutter was installed, it was obvious the frame was the wrong size. It left a noticeable gap between the frame and the glass, allowing light to pour through the sides--completely defeating the purpose of custom plantation shutters. The installer then mentioned there was supposedly "another set of wider frames" somewhere, but that explanation made no sense because this was the first set of frames we had ever seen. Once again, we were left without a solution and without any confidence that anyone knows what is actually going on with our order. To make matters worse, we've now been paying interest on shutters we still don't have for over 2 1/2 months. Paying for a product you can't use while repeatedly waiting on the company to fix its own mistakes is unacceptable. At this point, we've escalated the issue by contacting executives at both Rockwood Shutters and Home Depot because customer service has failed to provide timely communication or a clear resolution. If you're considering Rockwood Shutters because you assume a Home Depot affiliation means quality and accountability, think twice. Our experience has been filled with delays, manufacturing errors, poor communication, and a complete lack of organization. Spending this much money should result in a premium customer experience--not months of frustration and broken promises.

    Amazon Exotic Hardwoods - buildingsupplies - Updated July 2026

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