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    Creative Kitchen Designs

    3.0 (2 reviews)
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    Re-Bath

    Re-Bath

    2.9
    (16 reviews)
    $$

    Like any project, it was stressful, things weren't 100% like you thought they would be, things did…read morecome up, but on the whole I felt they did a good job, in a good amount of time, and the end product looks good The good: 1) Price was good, they took out the old tub and tiles, and replaced the tub, walls, and pipes for the shower including making the shower head higher and little to the right. They took out the old toilet and vanity and replaced them with new ones I bought. The put in new flooring and a baseboard (I didn't remember discussing a baseboard when the sales guy came out, but I had a baseboard done in tile, so they had to rip it out and then replace it with the baseboard which was a bit messy, and not perfect, but I was so pleased they took care of that for me). 2) They got it done in about 2.5days, the workers were polite, cleaned up everything, and it looked to me like they did good work. 3) I had to change the walls and floor from my original order, it was an easy process, and they are always nice, polite, and helpful about it. The not great : 1) Turns out they don't take out the old floor and just put the new floor on top of it. I didn't realize this until they were there to do the work. Due to this the floor is higher so they had to cut off the bottom of my door and get longer bolts for the toilet also the floor transition bar from bathroom to the hallway is on an angle now and I have to wonder how long will last. 2) Timing: The sales guy came out and then said someone would call in about 2 weeks to set up something, and that they were like 10weeks out, but I didn't hear from the people to set up the appointment until like 5weeks after. Now for me that wasn't too big of a deal because I had a lot of last minute stuff come up, so I was like the later the better, but you may have to keep on them, they said it was later because the sales person was on vacation or something and that pushed it back, but weird. 3) The sales guy forgot to write on the work order form that they were going to put in my new vanity. I was slightly annoyed, because the worker didn't say anything until they thought they were almost done with the project. They knew I was expecting it, and they knew that morning that there was a problem, but they didn't say anything until I asked about it at the end. But the good thing is they resolved this really quickly, I called the project guy, he called the sales person, and within 10min they got it straightened out and then they came back the 3rd day to finish. So make sure the sales guys shows you on the contract where all they are going to do is written down. 4) The vanity I got was too tall for the existing pipework and they design of the vanity meant you couldn't just cut a bigger hole in the back of the vanity so they had to re-pipe, and this was an additional cost of $150. I think if you get your vanity through them, you wouldn't have had the problem or the additional cost.

    I have called no less than 4 times concerning a defective faucet that Rebath installed when…read morerefinishing my bathroom. I did receive a call back from service after calling twice, I sent the photos as requested. Then...radio silence. I called again and the receptionist said that the "ticket" had been closed- she was not sure why . I opened a new one- again, radio silence. I have since purchased my own faucet and as I write this, a plumber is installing the new faucet at a cost of $325. So between buying the faucet and paying for an install, I'm up to about $450. I should have just hired a real contractor to do the original bathroom, but was thinking Rebath would be more cost efficient. Lesson learned

    Creative Kitchen Designs - buildingsupplies - Updated July 2026

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