It used to be good but now it's all about creating extra hurdles and visits. The providers are…read moregood but the set up is not designed for ease for patients.

Last 3 visits, I was not able to bring my glasses home as the lenses were not lined up right. Had…read moreto look into the lower right corner to see up ahead of me for both lenses. The reason was always the same.....my exam was done on a different time of day then when I picked them up. Never had an issue before the other doctor retired.

I could really use some good luck today…read more First, they requested a referral from my PCP without even asking me. I have vision insurance, and I specifically told them I wanted that used. Instead, they billed my health insurance anyway. Second, they dilated my eyes again, even though they had done it just a few months earlier. It didn't seem necessary, and it felt like another way to bill my health insurance instead of my vision plan. Then, when it came time to fit my progressive lenses, the machine they normally use wasn't working. Instead of taking proper measurements, the employee just estimated everything by sight. I usually wait about four weeks for my glasses, but these came in after only one week, which immediately made me wonder if something was wrong. As soon as I put them on, I knew they weren't right. I tried wearing them for two days, hoping my eyes just needed time to adjust, but they don't. My vision is cloudy, and the glare and reflections are so bad you can barely see my eyes through the lenses. I have an appointment today so they can "see what they can do." I'm really stressed and hoping they make this right. Wish me luck!

The staff is always so welcoming and friendly. It's a great experience whenever I have to go in…read more The text message service is a great way to communicate with the Vision Center if you don't have time to sit on the phone. Even with moving I'd never stop going!

It seems we're doing a lot of updating here, but honestly, our experience with Dr. Jawrence Jaeger…read moreand his ophthalmology staff -- technicians and front desk folks -- continue to be so wonderful. Really. Most recently we had to call because we were experiencing some eye issues of uncertain origin. The staff carefully listened to us and ultimately arranged for a speedy appointment with Dr. Jaeger. At a time when many of us have difficulties getting in to see our doctors on an urgent basis, this office is different -- and honestly, quite exceptional. We had another good examination, our problem resolved, and we could not be more grateful and eager to spread the word to others in search of the highest quality ophthalmologic care.

I fully agree with Tony C's review below. Dr.Harley did a…read moresplendid job replacing the lenses on both my eyes.. and took plenty of time to check in on me after surgery.

From the receptionist to the 2 examiners, this is a top notch, caring and highly professional and…read moreproficient staff. They graciously accommodated my need to see them quickly even though I wasn't a prior patient of theirs. Now I will happily and gratefully keep them as my new eye care provider. Very thorough, unhurried and high tech exam with good explanations along the way. Excellent experience. (Even a beautiful building, too)

I first visited a year ago and I was seen again today as my vision situation requires annual…read morevisits. Same exceptional care at both visits.Helpful and friendly front desk staff. Technician who does the intake and initial testing put me at ease, was personable and informative. Dr R was amazing. A very thorough exam, took the time to explain everything, answered all my questions. I actually enjoyed the exam and the entire experience. Best care I have ever received at any eye professional's office or any health care provider's office ever.

Went here on recommendation from a friend and couldn't be happier. I've been shopping around…read moreoptical shops for a few years now and finally have a place to stay with. Prescription made so well I had a headache that disappeared after a few minutes of wearing my new lenses. Super friendly and helpful. It's A 40 minute drive for me and well worth it!

I am very pleased with Leonard Opticians. I will never go with a chain or internet eyeglass…read morecompany. I believe in supporting local businesses. These folks deserve my 5 star rating. Great service and always with a smile. I am from Athol not San Francisco! WB

I always know I will be well taken care of, whether it's a routine visit or an emergency visit.read more

I've been a patient at Maselli & Field for over 20 years, possibly 30, and I have never had…read moreanything negative to say about their expertise, staff, exams or the way I was treated. Wonderful staff of caring and respected professionals.

Dr. Alfred is a very skilled doctor. I have used him for 22 years first with Lasix and now Cataract…read moresurgery. He is a kind warm man who explains everything and answers all questions and concerns. His staff is wonderful as well. I highly recommend him.

This is the best place to go for dry eye treatment! They have the latest diagnostic equipment and…read moretreatments like IPL, and Blephex, and will make Platelet Rich Plasma eye serum while you wait. I have been to several ophthalmologists and Dr Alfred treated an issue that other doctors missed. I was impressed they have a dry eye counselor, Lisa, who was wonderful helping with any scheduling issues or questions. Really all the staff was excellent!I have nothing but good things to say about this practice and wanted to write a good review as a way to thank them.

First visit was good although they tried to sell a lot of extra merchandise as I was leaving…read more Second visit the hygienist was so rude and argumentative that I left. Guess I dodged a bullet.

My wife and I moved up to NH last year from CT. We had always had cleanings and check up back home…read moreevery 6 months. We made appointments with Hastings based on recommendations we had received. To be objective, it seemed that this dental facility was state of the art, they seemed to have the latest and greatest equipment. The staff, especially the hygienists and assistants were very nice and professional. They were on top of making sure you were always comfortable. What really turned me off (more like pissed me off) was the upsell along with the sales pressure that the woman up front who handled the scheduling. They would seat you with her as you were exiting and she would hit you up with additional procedures that were very costly and certain unaffordable. I tried to explain to them that I had been out of work, and did not have dental insurance to pay for a $1400 under gum cleaning. They eventually cam back with a procedure using a different piece of equipment for around 1/4 of the price, but still insisted I would require the original $1400 procedure within a few months. Well, all the time I am thinking that my dentist in CT had never come up with all this baloney. Meanwhile, my wife get's told that all her fillings needed to be replaced. She questioned this diagnosis and guess what happened? They sent us a notice in the mail firing us as their patients because we did not subscribe to their treatments. Give me a break!!! I'll tell you what, my guess is this dentist needed to turn in his Mercedes for the new Bently that's coming out. I guess he doesn't realize that dental health care is not the same as selling used cars. I do not recommend this practice as I feel they have very low regard for their customers and their customer's financial situations, they just want to soak you or your insurance for all that they can get.