Regarding your request for a refund on your service contract: please understand that these contracts represent a commitment to ongoing professional care and maintenance. We will review your account to determine if a refund is warranted based on the terms of your agreement and the services already provided. I will contact you once this review is complete to discuss the next steps. Kevin Amdahl. Mr. Amdahl, This was a previous response to me. You said in it I will contact you. I had been waiting for you to contact me and when you did not contact me just like all other times I was told someone would look into this refund and I never heard back from anyone I posted that review on yelp. Yes, I think people should know when a client is ignored and your company does not respond or even contact me when the person I was working with is no longer available to see me. After the rude encounter with another employee taking the scheduled appointment I was told only a cleaning would be done and the was no time to do a service adjustment. She did not make any arraignment for me to see someone else. No call, text or email advised me about getting my hearing aids serviced. When I stopped in the front office said they would check-in about a refund even if it would be partial based on my last appointment. I never heard back from the St. Cloud office. I don't like leaving negative reviews but based on the way I've been treated as a client and then ignored I felt it necessary to get a response. Also to bring to your attention that something in the way of customer service was missing at the St. Cloud office. The way the service contract was presented to me it was like one appointment would cost as much as the contract and when I only got a cleaning it upset me that was an expensive cleaning. Thanking you for your further review of this. Peter Knutson read more

I was aware of the occupational hazard to hearing of being a Dentist and I have enjoyed music my entire life, but I was only in my early 50s and doing fine...Right? I did get a bit frustrated sometimes when people mumble, especially girls..Why don't they speak loud and clear like me and why can't my family leave the TV at a reasonable volume? I reluctantly agreed to a hearing test at the urging of my daughter. I am bald so hearing aids are out of the question..Right? As a health care professional I was aware of the fact that Hearing aids improve mental focus and slow dementia and I'll admit things weren't coming as quickly and easily as when I was younger. Hearing aids have opened up a whole new world adding richness to my life. People no longer avoid talking with me and started treating me with more respect like I was suddenly more intelligent! Best of all I am now enjoying hearing my beautiful wife, children and grand daughter as never before. I m still surprised when I talk to people about them and they are shocked when I take them out to show them saying "I can't believe it.. I never saw them" For Pete's sake I'm bald and don't like hats. I wasted time and money trying discount in ear amplifiers but finally realized this is very similar to Dentistry..Its a service not a product. There's a huge difference in the end result depending on the provider. Fortunately I eventually found Amdahl Hearing Center. Thank you for your excellence in service and kind understanding. My life is fuller thanks to you Dr Chuck DDS read more

The VA referred me to Amdahl Hearing for a hearing exam with Dr. Reekers as they are backed up due to the pandemic. I'm glad they did as Amdahl provided a very friendly and professional appointment. The exam was thorough and the results were explained to me in a manner that conveyed to me my hearing required hearing aids. I had to wait a few weeks for the VA to approve. Once approved I got fitted with state of the art hearing devices that Dr . Reekers recommended. Dr. Reekers took time to explain the aids features, demonstrated the install then had me do it. She also covered the machine to recharge the aids. The whole experience was 5 star! Dr Reekers is a very pleasant, patient, and competent Audiologist. I'm sure she gets the best ratings, head and shoulders above others I've seen. Very clean facility and good support staff. read more