Regarding your request for a refund on your service contract: please understand that these…read morecontracts represent a commitment to ongoing professional care and maintenance. We will review your account to determine if a refund is warranted based on the terms of your agreement and the services already provided. I will contact you once this review is complete to discuss the next steps. Kevin Amdahl. Mr. Amdahl, This was a previous response to me. You said in it I will contact you. I had been waiting for you to contact me and when you did not contact me just like all other times I was told someone would look into this refund and I never heard back from anyone I posted that review on yelp. Yes, I think people should know when a client is ignored and your company does not respond or even contact me when the person I was working with is no longer available to see me. After the rude encounter with another employee taking the scheduled appointment I was told only a cleaning would be done and the was no time to do a service adjustment. She did not make any arraignment for me to see someone else. No call, text or email advised me about getting my hearing aids serviced. When I stopped in the front office said they would check-in about a refund even if it would be partial based on my last appointment. I never heard back from the St. Cloud office. I don't like leaving negative reviews but based on the way I've been treated as a client and then ignored I felt it necessary to get a response. Also to bring to your attention that something in the way of customer service was missing at the St. Cloud office. The way the service contract was presented to me it was like one appointment would cost as much as the contract and when I only got a cleaning it upset me that was an expensive cleaning. Thanking you for your further review of this. Peter Knutson

I was aware of the occupational hazard to hearing of being a Dentist and I have enjoyed music my…read moreentire life, but I was only in my early 50s and doing fine...Right? I did get a bit frustrated sometimes when people mumble, especially girls..Why don't they speak loud and clear like me and why can't my family leave the TV at a reasonable volume? I reluctantly agreed to a hearing test at the urging of my daughter. I am bald so hearing aids are out of the question..Right? As a health care professional I was aware of the fact that Hearing aids improve mental focus and slow dementia and I'll admit things weren't coming as quickly and easily as when I was younger. Hearing aids have opened up a whole new world adding richness to my life. People no longer avoid talking with me and started treating me with more respect like I was suddenly more intelligent! Best of all I am now enjoying hearing my beautiful wife, children and grand daughter as never before. I m still surprised when I talk to people about them and they are shocked when I take them out to show them saying "I can't believe it.. I never saw them" For Pete's sake I'm bald and don't like hats. I wasted time and money trying discount in ear amplifiers but finally realized this is very similar to Dentistry..Its a service not a product. There's a huge difference in the end result depending on the provider. Fortunately I eventually found Amdahl Hearing Center. Thank you for your excellence in service and kind understanding. My life is fuller thanks to you Dr Chuck DDS

The check-in process sucks and the red head behind the desk is an argumentative bitch. I asked her…read moreif the clinic could scan my cards and do the check in process and not only did she say no, she couldn't have left it at that, she scoffed at my question and said 'I've never in my life been to a clinic where the front desk scanned your cards and filled in your medical history.' I tried pointing out that the medical staff has always done that for most of my life and she STILL argued with me. What a horrible customer service employee! She is in the WRONG JOB! SO, Maple Grove ENT is paying 2 employees to stand behind the desk and giggle and gossip with each other while their paying clients have to process their own check in and medical history and not only won't do it for you when asked, they yell at you and tell you how wrong you are to have even asked.

I was again having Chronic Ear issues and made an appointment here to be seen. I saw Lindsay a PA…read morewith the practice. Lindsay was very caring and willing to listen to my story of my right ear. We came up with a plan which was reasonable and went from there. I did appreciate they had a hearing test area and I was able to get a test during my appointment and didn't have to go somewhere else it come back. Ann helped me with this and was very kind and helpful. They do have a couple of other locations as well Coon Rapids and St Louis Park. I was able to get into the Maple Grove location in a timely matter. I would highly recommend this clinic to try to get to the bottom of issues they really seem to know what's going on. Thank you

I went to miracle ear in Maple Grove Minnesota. I have been to a hearing specialist but she…read morerecommended hearing aids. But Matt, the doctor there explained things so well. Here I find out what I needed to do to get my hearing back. The Front Desk lady was amazing, she was kind and offered me Water and great atmosphere I highly recommend the

Taiha Wagner was excellent at listening to my hearing needs, assisting me in picking the right…read morehearing aids and helping me maintain them. She is kind trustworthy and knowledgeable. Rachel is her excellent assistant.

I received an offer in the mail for a 25 dollar gift card if I went in for a hearing test. I did…read more But I never received a gift card. There may be hearing aids in my future but they will certainly not be from this company. [UPDATE] Cards received with an apology.

Miricle Ear hearing aids are easy to wear and easy to charge. They're really unobtrusive, I have…read moreshort hair and no one even notices them. The hearing professionals are very knowledgeable and supportive. Follow-up care is free. If there is a problem, one can get a speedy appointment to correct it.

whoever is answering the phone at the maple grove alligna primary care desk- "Shalika" needs to be…read morefired. this woman was very rude, couldn't remember what doctor I wanted to see, asked me to repeat the doctors name 4 times and was wholly unhelpful. please get front desk people who can actually do their job. so unprofessional.

The administrative staff here is dishonest and unhelpful. They are perfectly OK with false coding…read moreto insurance companies. Their response is to say they coded correctly when their coding results in tests associated with illness that does not exist. They do not answer questions that they are asked and their idea of providing details is to give you details of your bill.

I've never had issues with PIP, they have always been kind, attentive, reassuring and…read morecommunicative. It may take a bit of time to see the providers but if one patient needs a bit more time with questions or concerns I can understand why they might get behind on others, which I would want if I needed more time for my children's care. The walk in clinic the providers answered questions, gave me resources, took my concerns seriously and we've been very happy with the care they've shown us.

We arrived 10 mins before closing. They had a sign stating…read moreno longer taking patients due to capacity. This is not. SUBWAY sandwich store. 12 means you take appts until noon and then stay later to accommodate your clients. This is healthcare not a take or leave it service. Step it up and keep your to your hours. There was another mother and daughter same story as well in front of clinic standing on sidewalk. You really need to adhere to your business model. Happy Holidays to us

The clinic at No Memorial in MapleGrove, is owned by the Drs.Where I had a colonoscopy. Dr…read more Nemat Hashim, did my procedure. Zero personality, his skills,and personality SUCKS. There I was, butt in his face, he first put the camera in my butt, pulled it out, briefly put it in my vigina & then back up the butt. It hurt so bad, I was screening in pain , a nurse said hold my hand, I hung onto her hand so hard while screaming for him to stop. Begging him to stop,he did not, the nurse went away, as I continued screaming please stop, Jesus help me, Scream, screaming, STOP !! He did not. When it was over,he said nothing. I told the nurses who were not in the room how horrific it was, The pain kept me in bed for 2 days,unable to eat.Just cry. It was like being raped. The nurses noticed I was in there longer than most people. Should of been 30 min. Mine was almost a full hour !!! Someone cancled before me, maybe that made him mad, or the fact that I am in a pain clinic or maybe just because I'm a female. I will sue this animal that calls himself a Dr. People out there, find out what kind of Dr. You're dealing with, ask a friend who they had as a Dr. This will effect me the rest of my life. This Dr. Has NO respect for women. I wish I could do to him what he did to me, or better yet, send this creep back to his homeland. Please people, do research before you bare ass your self. There's also a easier prep instead of drinking that vile crap. My sister only had to take Metamucil and water. I pray this helps at least one person. Good luck, peace be with you. Chris. P.S. Not one star for this animal.

Dr Pooler. just does colon exams only. He doesn't meet with patients . He leaves that up his…read morePAs. He may be ok, but no personally.