My family and I rented a pontoon boat from Amelia Boat Club for a day trip with the family…read more However, our experience was far from enjoyable. We were given the keys to the boat without any instructions and discovered that the gas gauge and depth sensor were not working. The dock hand assured us that the tank was full, but only the navigation worked accurately after the manager, Robert, fixed the depth sensor. A few hours into our ride, the engine shut off. We called the office and told them that we thought we ran out of gas but they said that it was impossible since boats that are rented for a whole day always come back with some gas left in the tank. We were then instructed to drop anchor and wait to be towed. After 40 minutes of being tossed around by the waves and trying to keep an elderly person and an autistic child hydrated and cool, Robert arrived. He inspected the motor and confirmed that indeed, we did have gas but the gas pump was not delivering fuel to the motor. Robert towed us back to the marina, a slow and bumpy 2-hour journey. On the way back, he mentioned in an amused way how this season he has towed boats almost every day, up to four boats, in one day alone, because they're always breaking down. Upon our return Robert assured us that we would be refunded for the remaining time prior to breaking down. However, we were charged an additional $232 on top of our initial $744 charge the next day. When we called Robert, he informed us that it was for towing and gas because the boat had run out of gas - despite him previously confirming that there was gas in the tank. We reminded Robert about the broken gas gauge and how we were told that we had nothing to worry about because we had a full tank of gas prior to leaving. When asked to speak with the owner, Robert reached out to him and the response was, that's too bad, the charge is staying. Overall, we are extremely disappointed with our experience with Amelia Boat Club and feel that we have been treated unfairly. We would not recommend this company to others.

I rented a pontoon as I have dont several times before for my girlfriends birthday. The boats are…read moregenerally dirty and run down but that is to be expected when renting. Thirty minutes after I left the dock, a terrible thunderstorm rolled in and I had to immediatly seek shelter from the lightening. The storm lasted the entire duration of my rental so I asked for some sort of a credit to use at a later time in the spirit of their written weather policy. Below are the email exchanges between myself and the manager there. He was 100% unwilling to even discuss any compensation whatsoever. Absolutely terrible business decision and the type of customer service people should know about. I will never do business here again and recommend others look elsewhere for boat rentals. Robert Nix To: Jim Runyeon Tue, Aug 2 at 9:32 AM Yes sir that is in the case that you never leave the dock. We will not be providing any other services at this time for this situation. From: Jim Runyeon Sent: Tuesday, August 2, 2022 9:20 AM To: Robert Nix Subject: Re: Thanks for joining us on 7/20/2022! Your website says... If there is inclement weather (storms with high winds, lightening and thunder) at the time of your reservation, you will be provided the option to reschedule. Amelia Boat Club will not provide refunds for rain or cold weather. I never asked for a refund but based on what happened, and how many times I've rented from you in the past, I do think it's right to allow me to reschedule. On Tuesday, August 2, 2022, 8:38 AM, Robert Nix wrote: Our contract states that you understand that weather can change at anytime so we will not be refunding at this time. From: Jim Runyeon Sent: Monday, August 1, 2022 7:24 AM To: Robert Nix Subject: Fw: Thanks for joining us on 7/20/2022! Robert, It's been over a week since I have heard from you. I don't believe this is really very complicated. I would appreciate a response from you today. Thanks On Friday, July 22, 2022 at 01:09:34 PM EDT, Robert Nix wrote: Good Afternoon im Robert nix the General manager of Amelia Rentals . I apoligize for the late reply i am currently out with covid. I completley understand your concern let me check into this issue and see what i can do. From: Jim Runyeon Sent: Thursday, July 21, 2022 4:46 PM To: Robert Nix Subject: Fw: Thanks for joining us on 7/20/2022! Good afternoon. I received the email below today and I would really like to provide an excellent review of my experience. I picked up the boat at 1PM for a 1-5 rental and asked about the weather. The radar looked clear and the guys there didn't seem to think there was a reason for concern. On my way downtown a huge storm formed and rolled in with massive lightening strikes that lasted over two hours. I called the marina at two and told them I was able to get to the downtown marina and was going to ride out the storm under the deck at Brett's. At about 4 oclock, the rain let up enough to take the boat back without too much fear of lightning. When I got out I asked about getting a credit for "storms with high winds, lightening and thunder" as stated on your website's FAQ. I was told that the manager would get in touch with me to let me know. I called back at noon today and left a detailed message for the manager that was not returned. I realize that I did leave with the boat but anyone that was outside yesterday between 1:30 at 4:00 knows that it was impossible to be on the water and the fact that I used zero gas shows that I did not use the boat beyond seeking shelter after 30 minutes on the water and returning directly as soon as it was safe. This was my view for about 2 hours downtown before I took the boat back. I inserted a picture of the lightning I took while waiting out the storm Please advise if I will be given a credit for a future rental. Thank you for your consideration. Jim Runyeon

It was awesome for Brian to accept us on such short notice. Extremely hot day, but Brian was still…read moreable to put us on some nice sized reds and trout. Fantastic trip.

Phenomenal morning fishing trip with Captain Brian. I took my 5 year old daughter and 10 year old…read moreson for a half day in shore fishing trip. They both had a blast catching multiple different types of fish (even a shark). Brian knew exactly where to go and the fish would hit quickly. We were able to catch enough for dinner. Brian was on time, ready to go, and operates a very clean and modern boat. He is professional, engaging, and knowledgeable. I highly recommend him...will definitely use him again.

We booked the 4 hour in shore fishing charter. Scott and Ronnie did a great job. They baited all…read morethe hooks and took all the fish off. We didn't catch a lot at the first spot, but we did catch a big one for us. Everyone had a great time. Highly recommend.

We had a great time with Captain Scott Thompson and his first mate Jimmy on Saturday, August 27th…read more Unfortunately, the weather conditions did not allow us to go offshore, but they worked hard to give us a great inshore experience. We caught whiting, pompano, jacks, sharks, and even a few stingrays! We had our two children with us and they were wonderfully patient and answered what felt like thousands of questions! After the trip, Jimmy filleted out the twenty or so keepers and we feasted on fresh fish the next night. We look forward to fishing with them again next summer when we are back on Amelia Island.

Fantastic kayaking experience led by CJ. Went on Egan's Creek and saw lots of wildlife highly…read morerecommend.

Absolutely recommend Amelia Adventures for any group looking for some outdoor fun in the Amelia…read moreIsland area! I was recently in the area for a bachelorette party and we were looking for something outdoorsy to do that would be fun for our whole group. I am so glad we found this! Our group ranged in kayaking ability levels from quite adept to never-set-foot-in-one (me). Despite this, everyone in our group had a great time! For the newbies like me, you have nothing to be nervous about! I was pretty freaked out when I first got into the kayak, but our guides, Madeline and Rachel, were pros at making us all feel comfortable and prepared for the tour. The kayak is very easy to move around the water, and with just a few minutes of practice, I felt comfortable enough to start moving down the river. The guides will go at whatever pace the group wants to move. They are also very familiar with the river, and were able to point out a lot of cool plants and animals along the way. They even took us past the river's resident gator - from a safe distance! The tour lasts about 2 hours. I will admit that the last 20 minutes were the hardest for me, as my arms got pretty tired by then. But the more, ahem, athletic members of our group were totally fine. Despite this, I would absolutely recommend Amelia Adventures to anyone. Definitely check them out!

Capt Allen took my son and out for an afternoon of fun and great fishing. From the first cast we…read morewere reeling in the fish. Between the two of us we probably boated a little more than 40 fish, so we had an afternoon of tiresome joy. The captain is very knowledgeable and made the trip one to remember. Highly recommended and would charter with him again in a heartbeat.

Went on a 4 hour trip with Allen and Trent today. We had two smaller guys under 8. Both Allen and…read moreTrent were awesome. I can't say enough good things about this trip. We caught a lot of whiting fish and got to reel in 9 sharks and 3 sting rays. This is the best deep sea fishing trip I've ever been on.

The ownership here is honest, ethical and fair. This is a long-established business with local…read moreownership and a really great reputation. We have been extremely satisfied with our interactions and will soon be purchasing our boat.

Brien, Melisa, Chris and Eric are amazing and made our day on the River a fantabulous…read moreexperience...the boat was fantastic as was the weather...the boat had life vests, maps, gas, Bluetooth, canvas top for sun protection, cooler, ladder, anchor, depth finder, and more. Was a great day and my family is really grateful for the whole crew at Ocean Outboard.

Would definitely recommend renting bikes from Riptide. They were timely, responsive and…read moreaccommodating. Big shout out to Toby for his help.

I sent my family on a CraigCat tour and they had so much fun! Zach was a fantastic guide and made…read moresure they had a great time. They both said they want to go again immediately. Successful excursion accomplished! Thanks Riptide!

We went fishing with David and Kenny today, and they were absolutely amazing! These guys are so…read moregood at what they do, and they took care of EVERYTHING! From helping us reel in our fish to filets for the keepers at the end of the day. We could not recommend these guys enough!

I went fishing with Captain Dave years ago - back when I was probably 12 or 13 years old. It was…read moreone of the best experiences of my life. Capt. Dave was incredibly friendly and accommodating, and the man knows his fish. We headed out early one morning from Fernandina. It was great weather, clear and not too hot for the middle of summer. The captain told us to head into the marina and we'd recognize him because he's the biggest guy there. He's also the nicest guy there but he wouldn't tell you. We had a great ride out. Capt. Dave said that he had just replaced the engine, and you could tell. It was purring. The ride was fun and smooth. But the fun started when we stared fishing. Captain Dave knows the waters around Amelia. It's his home. We started the day without too much action, but we were honing in. We passed some other boats and it was obvious Dave was friends with all the captains. Fun to see other people on the water. But the real fun started later. We saw some action in the water and Captain Dave and the first mate said it looked like a sailfish. Dave was determined to get it. As we cruised I heard the line snap. Dave yelled, "Sail! Sail!" And I saw a fish larger than I was at the time jump out of the water. We fought the fish for an hour, and landed it. It was one of the most memorable moments of my life. On a separate trip with Capt. Dave we landed so many barracuda we had fish in the freezer for a year. This man knows how to fish.