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    Ameri-Cal Weight Clinic

    3.7 (3 reviews)

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    14 years ago

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    15 years ago

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    11 years ago

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    Golden State Dermatology

    Golden State Dermatology

    3.9(126 reviews)
    0.6 mi

    Jared was super in assisting me b/c I am in a wheelchair; he explained m9hs treatment very wellread more

    I had a very frustrating experience with Golden State Dermatology this morning, and my biggest…read moreconcern is less about one individual employee and more about how the practice appears to be staffing and managing its front desk. I had a confirmed 8:00 a.m. appointment and took the day off work specifically to attend it. When I arrived, the front desk was clearly overwhelmed with multiple patients checking in at once. I gave the employee my name several times and my date of birth, but she initially told me there was no record of me in the system at all. She then told me I did not have an appointment that day and instead had an appointment on a Wednesday at 10:30 a.m. I explained that this could not be correct because, due to my work schedule, I only make medical appointments on Fridays. Unfortunately, I felt dismissed rather than having anyone pause to investigate what might have happened. After going outside, I checked my appointment history and confirmed that my appointment was, in fact, scheduled for that morning. There had clearly been some kind of scheduling or technical issue. I called the appointment desk to explain what I had found and happened to reach the same employee. Despite explaining that I had a confirmed appointment and had already taken the day off work, there was no attempt to investigate the discrepancy or accommodate me. I was simply offered the next available Friday appointment, September 11 at 8:00 a.m. I want to be fair to the front-desk employee: she appeared experienced and professional, but also visibly rushed and overloaded. That is why I believe this is ultimately a management and staffing issue. Golden State Dermatology's physician partnership and management team should take a hard look at how the front desk is staffed, particularly during the morning rush, and at the reliability of its scheduling system. When a patient has a confirmed appointment, rearranges their workday, shows up on time, and is turned away because of an apparent system error, there should be a process for investigating the problem and making a reasonable effort to accommodate them. Instead, I lost a day of work, made an unnecessary trip to the office, and left feeling dismissed. I hope Golden State Dermatology takes this feedback seriously. A medical practice can have excellent clinicians, but the patient experience begins at the front desk, and today that experience fell well short.

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    SkinSpirit - Walnut Creek - We recommend microneedling or micropenning for skin brightening and addressing texture.

    SkinSpirit - Walnut Creek

    4.7(675 reviews)
    3.2 mi
    $$$
    Established in 2003
    Free consultations

    I had a Botox appointment with Haley and decided to try Jeuveau for the first time, and I'm so…read morehappy with my results! Her consultation was super thorough, and you can tell right away how knowledgeable she is. She really takes the time to listen to what you want and makes you feel extremely comfortable throughout the whole process. Her assistant Casey was also amazing! You can tell they work really well together and complement each other, which made the whole experience even better. The actual injections were so quick and practically painless. I purposely waited a little before writing this review because I wanted to see how everything settled--and I LOVE it. Haley really tailored everything perfectly to my face and what I wanted. I still look and feel like myself, just an amplified, refreshed version. Nothing feels overdone at all. I'm super picky about who I trust with my face, and I'll definitely be coming back to see Haley.

    I was so excited for my first facial experience here until I walked in unfortunately. I was…read moreexpecting a warm welcome but the receptionist that day didn't smile nor have a welcoming presence. I told her it was my first time getting a facial and she looked ready to go home. For my first diamond glow express facial, it was a nice introduction to facials. The esthetician was friendly and accommodating. The lady at checkout was way nicer and had excellent customer service. Not sure if I would return back.

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    Dermal filler can be applied to the jawline to achieve a more streamlined silhouette.

    SkinSpirit - Walnut Creek - Chemical peels are a great way to reveal healthy, brighter skin underneath.

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    Chemical peels are a great way to reveal healthy, brighter skin underneath.

    Ameri-Cal Weight Clinic - weightlosscenters - Updated September 2026

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