This was a horrible experience. They have the exact same website when you google as the downtown location but they don't indicate that they are in northern suffolk. I put in an order and realized that they were over 30 mins from me. Called and asked if they could refund my order and cancel it and they said no but asked if I was coming before they made the food. To be clear the food was not made at this time. I asked that they reverse my charges since I paid via the website (the proprietary webpage; not DoorDash or similar). They told me no they can't refund my charges. I drove to the far away location because I wasn't going to just pay for and not eat over $100 worth of food. When I arrived they hadn't made my food and I had to sign my purchase receipt so I don't understand how they wouldn't have been able to refund my account! Really unprofessional service. I will be ordering from Wingstop from now on. Horrible and rude when I was asking questions as well. I tried to find resolution but they didn't want to help at all. read more

This review is for America's Best Wings in Suffolk on Pruden Blvd, NOT College Drive. The place is disgusting. They can't speak English. Instead, go across Pruden Blvd to Buffalo Wings near Lowe's. They are so much better and provide better service. read more

FIRST AND FOREMOST, LET ME BE PLAN WHEN I SAY THE ONLY REASON THEY GET A ONE STAR IS BECAUSE THEY MAKE ME GIVE SOME TYPE OF STAR IN ORDER TO FINISH THE POST They get a definite chop all across the board I placed a review when I first started coming here to eat and everything was OK but today I order food I get my food. I live about 10 minutes away from the restaurant I get home. I start eating and as I'm eating I feel something weird in my mouth so I looked down in the combo over rice bowl that I got and it's long strands of hair look right at me, so after I spend about 10 minutes in the bathroom vomiting after eating the food, I bring it back to the store and the man said we don't have money here. Don't you see the sign, then he says how do I know that that's not your hair and I say I'm a grown man why would I put my own hair in some food and bring it back to the store I said I just spent the last 10 minute throwing up the rest of the food I ate and he says just get out of the store. It's nothing we can do nothing we can do is no money here. That's why I stopped eating out at places anyway so eat at your own risk wherever you go!!!! if you're not at home, but long strands of black hair was in my food and its not my hair!! He told me that he wouldn't be able to refund me any money and that I needed to get out because it was nothing anyone could do for me but he could remake it..... child cheese who I look like you not about remake anything for me you can refill my money to my card!! So I told him great. I'll just make a good ole yelp review and put the picture on yelp as he still waved me off telling me to get as if I was a dog!! The lack of respect of these individuals! Customer service is not anything that it used to be! read more

America’s Best Wings - Hair top right!!!!!! - Seafood Near Me - Suffolk, Virginia

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The wings were spicy and delicious! Service was great, fast food setting, standing room only

Their always messing up on orders and NEVER take accountability when they're wrong. Then want to argue and accuse you of lying. The nerve. Customer Service = Trash Food = Never Correct This was my last time giving them my earned money. -Should be 0 Stars... read more

- Disappointing First and Last Visit I was really looking forward to trying America's Best Wings on College Drive in Suffolk after hearing good things, especially about their lamb over rice bowl. Unfortunately, my experience was anything but positive. When I arrived and placed my order, I simply asked for the salad toppings to be placed on the side. To my surprise, the employee told me they couldn't accommodate that--and instead suggested I order a completely separate side salad. I clarified my request again, thinking maybe there was a misunderstanding, but was told they didn't have any extra containers to put the toppings on the side. Really? A restaurant that serves wings, salads, and even desserts doesn't have a single spare container? Even the meal I ordered was going to be served in a container--were they down to their last one? I even offered to pay an extra charge if needed, but it was clear they had no interest in making a simple customer request work. It felt less like a policy issue and more like an unwillingness to be helpful. At that point, I decided to cancel my order and take my business elsewhere. I won't be returning to this location, but hopefully other locations are more accommodating and customer-focused. Extremely disappointed in the lack of basic customer service. read more

Awesome food, service & clean restaurant. I would definitely recommend this restaurant to anyone who wants wings,

Ordered a couple items for myself and some coworkers. The worker spoke so little English that basic requests (no onion on the wrap, please; extra spicy; two orders of the same thing) were missed. Food was decent, when it was finally ready. Not what we ordered, but decent. read more

We went two days in a row. The first night, I didn't eat anything, but my friend had the 10-piece lemon pepper wing combo. He loved the wings, but the fries were cold. So, today (4/4/21), we went back for me. I ordered the 5-piece Old Bay wings, all drums. I was so excited to try them. To my surprise, they were old & dry, and it was only 12:15 pm. For them to have opened at 11 am, it makes no sense to be giving out that kind of food. On top of that, we tried calling my order in & they picked up but didn't say a word. We waited awhile & then hung up and called back. Voicemail!!!! We called the 2nd number on their door...voicemail. So, we ended up going inside to order/wait on those nasty wings. I don't frequent this area, so I don't have to waste my time coming back. I'm only giving them a 3 because my friend loved his wings last night & I liked the flavor of mine. The chicken was old and overcooked though. Go there at your own risk. Maybe you will have a better experience. read more

America’s Best Wings - Seafood Near Me - Suffolk, Virginia

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Okay, I will say I loooveee their wings and Fries. I'm not a huge wing person but I always get some kind of sweeter sauce. Only thing is sometimes my same order will be more expensive than the last time by a lot. I'm not sure what the deal is with that. read more

I've eaten a lot wings in my day and these were the worst I've ever eaten. Will never order from here again. Absolutely horrible. Tasted like they just covered them in chili powder and cayenne pepper. read more

America’s Best Wings - These were the hot. Horrible. No flavor except chili powder and cayenne. How about some buffalo sauce???? - Seafood Near Me - Suffolk, Virginia

Picked up wings to-go- selected We decided on America's Best Wings to go because they offered an impressive variety of flavor options at reasonable 5 piece & 10 piece portions- also allowing for sauce on the side without up-charging. We chose: plain wings with buffalo sauce on the side, moon dust (since they were out of rosemary), and hot lemon pepper- The hot lemon pepper was more like a thermonuclear sauce, and less lemon pepper boldness- I loved the hot heat, but wish there was more of a lemony zest taste The moon dust was not as rosemary as they claimed, but had a nice mesquite dry rub salty but savory steak quality to it The plain were delicious without dunking them in the buffalo but I rather enjoyed their base buffalo sauce- very creamy flavor The wings were the perfect blend of crunchy outside juicy inside- thick pieces of meat- nice sized Would frequent if we lived in the area & run through all the sauces read more

I really enjoyed my Hot teriyaki wings, fries, and sweet tea. Everything came out hot, and I like how they have seasoning on the counter you can to your fries. The staff seemed preoccupied and not very social, but they had my food come out quickly so all is good! Lol I'm still confused as to why the signs say the restrooms are out of order but when I asked if both were they said I can use them. Makes one wonder... I am looking forward to trying more of their wings and maybe their fried shrimp some day. read more

America’s Best Wings - 5 Piece Traditional Wings Combo - Seafood Near Me - Suffolk, Virginia

Food was terrible! I will say I was hoping for a wings and rings type food The chicken was tough I won't return

This restaurant over charged me. I ordered a chicken wrap combo meal. Normally $14 or so. The next day I was looking at my bank account because money was missing. I was charged $63.52! I went to get a refund and they apparently processed my refund. This happened Sept. 8. It is now Oct. 3 and I have yet to receive the $50.03 that was promised to me for my refund. Make sure if you go here to verify the charges before you leave and to make sure to verify with the bank after it processes. read more

Before I begin this review let me start off by saying that this review is based solely upon my personal opinion and my personal opinions alone, so with that being said let's go!!.. My wife and I decided to get some old bay seasoned wings from here because the night before we had them at a friend's house warming party because we both felt they were really flavorful. To make a long story short we ordered them and also placed an order of lemon and pepper to go along with the old bay wings and unfortunately we weren't as happy as we were with the old bay ones! First we requested the wings to be cooked extra crunchy and they were not ( luckily for us we were eating at home so we popped them in the air fryer for that crunch we desire on our bone in wings!. Second the wings had absolutely no flavor at all, no lemon or pepper flavor of seasonings!. I would try them out again but I wouldn't by that particular flavor of wings anymore!!. read more

I've spent plenty of money here, even tho they are rude and unprofessional because there's not a lot of food choices in the area but don't eat here waste of money can't lie wings good asl but just go eat somewhere else they nasty asl in there read more

Not all America's best wings are created equal. With that being said, I have been to this location several times hoping for a different outcome. I appreciate the variety, quick service, somewhat reasonable price although continues to go up often. A huge plus is they have so many flavors and different food options that you can get something for the entire family. If you go here for wings alone then set your expectations low. There are many other places in the area that have better wings. I'm convinced the reason they're able to get your order out so quickly is because they have a bunch of wings sitting in the back already fried that have likely been sitting out. I can't confirm this but a few times I've been it seems as though the wings were reheated instead of freshly fried. There is usually enough parking outside. There are also some tables and chairs inside if you want to dine in. read more

CLOSE THIS LOCATION DOWN! Dry wings, unprofessional and disrespectful service, and very filthy. read more

RUDE ASF! Poor Customers Service!! Don't waste your time or money. And they're unsanitary.

Listen if you need a lemon pepper wing in your life go ahead on over. I ordered the 20 piece lemon pepper wings fried hard and it blessed me. They don't have a thick flour made coating, just fried naked and seasoned well. I could go without the celery sticks which end up soggy sticks of the item formerly known as celery but it's the wings for me! Clear and to the point, it's my go to locally for wings. read more

Came on a Friday for lunch, not a long wait at all. Ordered me a catfish wrap and the family some flavored wings. My wrap was good, I'll definitely be back for more! My family enjoyed their wings as well so since we live in the area... we'll be back! Service was decent, nothing to write home about. Lol reminded me of my home town in Jersey. read more

America’s Best Wings - Fried Catfish Wrap - Seafood Near Me - Suffolk, Virginia

Awful customer service but excellent food and portion size. Will come back but hope service is better

They have horrible customer service! There have been numerous instances that my food has been wrong or my chicken was not freshly cooked and they have made no accommodations. The guy taking the order in the front is very rude and does not follow clean protocols. He does not wear gloves when handling your food and is constantly scratching his nose or playing with his ear buds. I will NOT be eating here again. read more

Wings were dry and hard. I wasted my money. I bought 10 wings and tasted like they were re heated. Don't waste your money on this place. Nasty food and nasty place. read more

Dude just hung up on me because i didn't want the combo! So freaking rude. I'd never order from this place again bubbas has cheaper better quality food! read more

I placed my order for lemon pepper mild wings and was given hot wings! Didn't know this until I got home. First & last time this restaurant will get my money. Suggest if you go there and take your food to go-check it out, taste it before leaving. read more

Promised time didn't met waited 35 more mins and food was warm and it's not really pleasurable

Spoiled salad dressing with the audacity to be rude when you place an order as if they are being bothered they rush you over the phone when you place and order and when you check the orders and ask for additional condiments they get an attitude 1 small sauce for 10 WINGS is ridiculous. I've given several chances because I truly enjoy their menu variety and the sauce selection for wings. I will not be going back again this was it! read more

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The food is good usually but lemonade and tea taste like was used to make mop water. service is so bad, made a pick up order almost 2 hours before closing and when coming in to pick up my order was greeted with eye rolls and rude stares. Was never properly greeted or even felt welcomed, if it was for my food already being made I would've walked out at risk of getting my food spat in. Very short with you and not a welcoming environment. I love Buffalo wings so this place being so close to my house is very inconvenient that the customer service sucks! Will just eat elsewhere and we use catering services very often but even in the most desperate state I wouldn't order from them again read more

I stop by this location every Thursday afternoon. I order my usual (Lemon Pepper wings) 20 pieces. The front cashier/guy seems to always have an attitude I figured he must be new. The previous staff were always kind and polite. I can barely understand his broken English and he's annoyed when you ask him to repeat what he is saying. I always ask them not to fry them hard. They are always fried hard. This was three consecutive visits in a row. I'm done, I'll take my business elsewhere. The flavor and freshness is just not what it used to be. Chicken so dry and pieces much smaller. I would not recommend this place to anyone. Out of order sign has been on restroom door for a year or more. Really sad. Go to another location because this ain't it! Also, chicken appeared to be old and yellow substance on them. Weird Horrible service. read more

Rude and poor customer service!! I ordered my food over the phone and once I arrived to pick up my food the two guys working up front were on their cell phone (personal) as customers just stood waiting to be helped. I felted bad for the customer on front of me as the guy was extremely rude to her. He tried to give me an attitude as well. The food was good though. read more

By far the best wings I've had while stationed in VA.20 Piece Boneless Wings. Check them out

Ordered 30 wings. Out of the 30, 20 were dried and burnt. If you have a name like America's best wing hold up to it. This place was disappointing. I did like the variety of wing sauces and food offerings. read more

I would give 0 stars but 1 star is required. I am convinced they do not like Americans. They are so rude. When calling in an order over the phone they will talk to other people in the store and take orders while trying to take yours and not even ask you to hold, then get mad and talk over you when your order is incorrect. NO matter how polite you are to them they still look at you in disgust and remain rude. The prices keep rising and they want business but you would think they would be better servicing the people that keep them in business. read more

I would give it zero stars if I could. It tasted like rubber and it was awful! We were excited for a new wing place.... don't go! ‍

I got the chicken wings. The skin was a bit salty. Guy told me 10 minutes on the phone. More a like 25min ordeal. The peach drink is good. I'll try something else from there. read more

Aaahhhhh-mazing! Definitely would recommend. The sauce is great on wings, and on fries. The staff is so nice and always smiling. The sweet tea is the best I've had in a long time!!!!!! read more

I dont know what master of the Bussin arts they got performing boneless wing chun back there but that 10 piece boneless combo is a good deal with great food. read more

This place has the rudest most racist people I ever dealt with in my life. It was a struggle trying to get this kids attention. And had a hard time getting my food. When I finally got my food I just threw it away because the wings smelled like boiled chicken and I doubt they had any flavor. Does not take much to add some flavor to your food. Then I seen a yellow substance between my wings. It turned my stomach. I just threw it away. I don't trust rude people to fix my food. You never know what they might do. Place is not worth it. Go to the walmart that is on the same strip. At least you can see them making your chicken. It is not made behind a curtain. read more