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    American Alarm

    4.4 (16 reviews)
    Open Open 24 hours

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    Services - American Alarm

    Security monitoring services

    Security system installation

    Security system repair

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    2 years ago

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    Heather W.

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    2 years ago

    Great company,awesome customer service.Highly recommended if you are looking for a alarm company to monitor your home or business.

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    Heather W.

    Thank you Jehan; we appreciate your kind words and customer loyalty.

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    2 years ago

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    Heather W.

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    2 years ago

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    2 years ago

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    Heather W.

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    2 years ago

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    Heather W.

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    3 years ago

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    Heather W.

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    3 years ago

    I have done business with this company for over 20 years, they are very efficient and kind.

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    Heather W.

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    5 years ago

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    Heather W.

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    6 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    Review Highlights - American Alarm

    They customized our install to fit our business needs and our installer went above and beyond to make everything right.

    Mentioned in 2 reviews

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    Premier Security

    Premier Security

    3.9
    (14 reviews)

    I wrote a 5 star on Google, and I'm back with another 5 stars... this time for service. Our…read moreinstallation with Premier went incredibly smoothly, and their ongoing support has been just as impressive. We had an issue with one zone having errors after my toddler was tampering with the motion sensor. One quick call later, their tech walked us through disabling the zone in minutes. I honestly can't say enough about how much better this experience has been than working with ADT or Ackerman!! With ADT, I'd still be on hold, getting transferred endlessly, only to be told a tech could come out a week later to try and upsell us a whole new system. Switch to Premier. They're truly the best- they really make home security simple, efficient, and stress-free.

    I have used Premier Security since 2014 and they have proven themselves to be an outstanding…read moreservice provider with a consistent high level of quality. I had them change out our old alarm system in 2015 with a modern Honeywell product that provides all the latest features (wireless, video monitoring, home automation, remote control by app on smartphone, etc.) that everyone wants today. The Security Consultant (Chris Anderson) that installed the system and has provided our services since is outstanding and is very knowledgeable, professional and courteous. He listens carefully to all your questions and responds to your satisfaction. The company monitoring service is the most affordable in this area that I have found and their response to an alarm is very fast and professionally handled. If you want a top quality security service at a fair price, this is the company you have been waiting for. I cannot say enough good things about them and I would recommend them to anyone.

    NorthStar Security

    NorthStar Security

    4.0
    (12 reviews)

    When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

    I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

    American Alarm - securitysystems - Updated June 2026

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