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    American Appliance Service

    5.0 (1 review)

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    7 years ago

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    George's Appliance Service - Storefront

    George's Appliance Service

    3.7(81 reviews)
    5.1 mi

    Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

    called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

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    George's Appliance Service - Rear entrance

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    Vauxhall Appliance Repair Men

    Vauxhall Appliance Repair Men

    1.0(1 review)
    2.0 mi

    Well, this was one of the most unreal experiences I have ever had with any service provider in the…read morearea. I made an appointment about a week in advance. I was provided a 3-hour window for a technician to come to my home to look at 4 appliances that need repair (stove, oven...both 10 years old, range vent hood, wine cooler). Not a small amount of potential business. I was told I had to pay $110 in advance for the visit. If I chose to have them complete any required repairs they would put the $110 against the final bill, which I felt was reasonable. Today I waited patiently but no one showed up or called, and at 25 minutes after the END of the 3-hour window I called to see what was going on. It took me 5 tries to get a human being (first four times I got an answering machine). They told me they would call me back after they researched what was going on. 20 minutes later they said the technician's assistant never showed up and that they could not complete the call of 4 appliances without two technicians and would need to reschedule. Ironically, during all this I got a notification from my bank that they had charged me the $110. Three things: 1) Had I not called, I might have been waiting the whole day. So terrible communication. 2) That the technician did not call me first thing in the morning and tell me that he could not complete the call due to being stood up by his assistant is at best a disorganized oversight, and at worst selfish and awful customer service. 3) That they charged me for a call that was never made told me this operation is not very professional. I canceled the service call and am going with another company. I am a small business owner so I have control of my schedule. But I lost a half day.

    American Appliance Service - appliances - Updated June 2026

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