Quick and efficient service. A+++++ (Tony) Highly recommend! Fixed the problem the first time…read more They came out to fix our SpeedQueen washer and dryer when two other SpeedQueen authorized service repair shops local to them wouldn't. (Elm Appliance and George Appliance, BOOO to them!) Thank you for the great service!

Returned my call immediately. Reliable, pleasant and did a fantastic repair. I would definitely…read morerecommend them and use them again.

I had an LG washer that was no longer working properly, and I wanted it fixed ASAP. I was nervous…read moreabout using a new repair service, but the reviews that I read were favorable and the website stated a fast response. I was beyond thrilled with the service provided. The job was done quickly, accurately, and at a reasonable price. John is incredibly professional and knowledgeable. He was also able to repair a 50-year-old Magic Chef oven that no one else was able to fix. I highly recommend American Appliance Service and will use them again if needed!

Our Whirlpool Cabrio washer, less than six years old, suddenly began flashing nonsensical error…read morecodes on its electronic display. The repair company who had previously serviced our laundry machinery very well now has a Yelp profile which indicates that honesty or customer service is no longer a priority. The stage was set for some further online digging, and those efforts unearthed American Appliance Service. I called Nicole last Wednesday, requesting an in-home check of the washer for Monday. Nicole was pleasant and business-like. However, in my book, four hour arrival windows indicate customer contempt, poor management or both. I wasn't happy with this "policy," but in fairness, having a relatively new, premium brand washer catastrophically fail was as much grief as I was willing to acknowledge at the time. John arrived about fifteen minutes before the end of the four hour block, but got busy immediately and gave every impression of knowing exactly what he was doing. After disassembling the washer down to the driveshaft the verdict was, unfortunately, quite clear. Low-grade Chinese "stainless steel" had corroded and worn to the point of stopping the machine. Further, the parts and labor to replace this driveshaft exceeded the cost of replacing the machine. Conversation with John indicated that he had just encountered the same problem with his home washer. Discussions of his experiences produced a "lesson learned;" it seems that whether the brand is Whirlpool/Maytag, General Electric/Haier or most of the popular labels, laundry machinery is now being built to the low standards of "planned obsolescence" (5-7 years, at best). While such practices with $400-$1,200 equipment are an absolute obscenity, the fault wasn't John's. We were charged only for the $75 house call, and went shopping for a replacement that evening. Located was an LG model with a direct-drive motor and ten year warranty-- hopefully we have better luck. John's diagnostic work was top-notch, and although we didn't have the opportunity to test his repair skills-- and hope that we won't have to for the next ten years-- American Appliance Service would be our preferred vendor.

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

Bill H. at the supply counter was immensely helpful when I hit Madison Plumbing for shower-head…read moreparts. He taught me everything I needed to know about brushed-nickel finishes lol and fixed me up with exactly the right pipe. Yeah it was expensive. But it's a pleasure to find tradespeople who know exactly what is the right thing, who take the time to explain why it's the right thing, and toss an amateur like me a discount (even if it's small). So I'm a fan. But parking here is a total nightmare, they have about 2 spots (not kidding!) and the street right in front is marked No Parking. When I get up more courage & cash I'll be shopping in their showroom :) First to review is a little crazy bcos this is a long-established place, I can't be the only Yelper to need plumbing supplies, can I?

They didn't carry what I needed but they were kind enough to refer me to Lifetime Aluminum for…read moreshower door sweeps. They took time out of their busy day to help me out. Thank you!

Wonderful Store and great customer service. I have had the pleasure to work with the owner of this…read morestore on many occasions over the years. He is very knowledgeable and accommodating to his customers. I have both purchased from them and had my old vacuum (purchased years ago somewhere else) repaired by them. I went to several repair shops with it in the past and no one could fix it. Vacuum Depo fixed it and it works great now. There prices are great as well. I got a Miele canister vacuum from them for a great price. It was evn more expensive at Costco. I highly recommend them to all. JCA

we were so incredibly pleased with the work that Kosta did and the vision that he executed. He was…read morea very good partner and was incredibly on top of every single thing in the timeline. We had issues with the Town related to town politics (ie nothing he did wrong), for example, and he tirelessly partnered with us to figure it out. He kept every single vendor on track and the delays were minimal, usually related to things out of stock. He was often at the house, checking in with the vendors and workers to make sure everything was being executed to plan. When we found any minor thing that wasn't exactly how we wanted it, he came back and fixed it himself. he was available and honest and has an amazing eye for detail. I would recommend him to anyone because of the pride that he takes in his work. Thank you SO much Kosta!!

I was impressed from the first meeting with Kosta, through the contract phase, through the design…read morephase, and through the construction phase. The work was meticulously done and the team paid attention to detail. Kosta was always accessible and kept his word that it would be done on time. I would absolutely use Mr. Kitchen and Bath for future renovations.

I would not purchase from this store ever again. Where to begin.... Firstly, they offer a…read morewhole room discount that wasn't offered to me upfront until I was ready to walk away for being too expensive. Secondly, their communication is horrible. I don't blame them for supply chain issues per se (we ordered the room in Dec 2021 and we didn't get the last parts until late July 2022), but they shouldn't be recommending suppliers with known significant delays, or let clients know that everything should be in "2-3 months" if that will be nowhere near the situation. Most importantly, when we took the main delivery and had to pay the remaining 50% balance due, they did NOT inform us that nearly 1/3 of the items were still missing! It wasn't until my contractor was ready to start installing that became apparent. Yet they had my full payment and seemed annoyed with us every time we called to check on the status of the remaining bathroom items... Which we were told for the last 2 months would "be delivered in the next week or so". Long story short... Find somewhere else to shop if you're redoing your bathroom or kitchen!

Elegant and beautiful pieces with professional and courteous staff. I wish I could give this place…read moremore than 5 stars. My husband and I decided to renovate our kitchen and bath. This has become a huge undertaking. I've searched for months to find beautiful and unique kitchen and bath fixtures but it seemed to me that I was spinning in a circle as everyone has the same products. I was then referred to ANEW kitchen and bath in North Plainfield, so I thought I would take a look. This place is by far unique as they have quality products that fits everyone's budget. Vicki helped me pull together beautiful pieces that will definitely compliment my kitchen and bath. I met with Vicki a few times to finalize my selections. She took her time to show me "a lot" of selections but I never felt rushed or put off. She truly is a professional. I would highly recommend anyone who is looking for quality and style to shop at ANEW. We will be long time customers. Thank you Vicki!

Had a refrigerator filter housing replaced Prompt, friendly…read moreand reasonable Have used their services for years