My 7 year old washer started vibrating and it was so bad I am sure my downstairs neighbor thought…read moreher ceiling would fall every time I did a load of wash. Following recommendations I got on a local Facebook page, I contacted Victor Terevinte of Fix It Appliance Repairs through his online website (www.fixitappliancesnj.com) and booked an appointment to assess the problem. Victor arrived on time, diagnosed the problem (worn out shock absorbers), ordered the parts and came back a week later and made the repair. He is very knowledgeable and didn't mind having me watch him work. (I was interested in seeing what the inside of a washing machine looks like and he took the time to show me around!) His bill was very reasonable and I was able to avoid buying a new machine! I won't hesitate to call Victor again if the need arises!

Victor was very professional and knowledgeable. The parts for the repair were quite expensive and…read morehe gave me his honest opinion about the situation. It is so hard to trust people today but he is one standup guy that you can absolutely trust.

Explained what the issue was with my vacuum and provided me with options…read more Repairs were done on time.

Walked in with my Dyson vacuum (battery no longer worked) and was given great free advice…read more Appreciated the tips and be sent me on my way with a plan of where to get the replacement battery at the cheapest place online. Thanks! I'll be back when I have a true problem.

Extremely helpful, supportive and responsive. Fair priced and guarantees repair for 1 year.read more

Excellent Job! So professional and honest! I will call no one else for appliance repair. My…read morerefrigerator went on a Friday a.m.- was here by the afternoon, accessed what was needed and ordered the part - was back Monday for a quick and efficient repair.

Solid choice for fixing your vacuum fairly and reasonably. Estimated repair match what we were…read morebilled. Service was good. Timely and friendly.

I recently moved to the area and I have a Miele. The owner was great! Showed me a new attachment…read morethat works amazing and didn't upsell me. He showed me the Miele attachment that was more money and compared a less expensive one that he said was better. I respected that. Great service my vacuum has never worked better. I went for a hose replacement and walked out with a better attachment and my vacuum working better than ever. Great place!

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

Called for a grinding noise in my refrigertaor in my NJ condo on Christmas Eve! Told me he would be…read morethere between 1-3. Showed up as promised and said there was no charge because he was in the area. Gave me a price of $375 COMPLETE to repair. Fridge was 10 years old and I asked would it be better if I just bought a new one. He was going to give me that option also! WE decided that for less than $300 more I would get a new, 30% c.i. larger Frigidaire. A great suggestion! He coordinated the delivery with P.C. Richard. A class guy. I would recommend "Ciccio" to anyone who wants a new appliance or repairs.

Frank is an honest repairman who diligently assesses the situation and solution. In my case, he…read morehonestly recommended doing nothing because the cost of the required component was 2/3 the cost of a new unit. His recommendation: use it till it conks out, then replace. I highly recommend FTL.

Had the pleasure of working with Chris on March 6th 2026. Very courteous and honest repair person…read more The prices described both with the simplest solution as well as the worse case scenario was within what I was willing to pay to get my refrigerator's ice maker back up and running. Chris explained my options (several time until it made sense to me) and did not try to upsell. I will call again in the future without hesitation.

Great Service! Chris was very helpful and accommodating and able to work around my work schedule…read more Chris was very thorough when checking my washing machine and trying everything he could before replacing any parts to ensure I wasn't over spending on something that could be easily repaired. When it came down to replacing a part he was very straight forward and showed me the price of the parts and ordered everything in front of me and returned in a timely fashion as soon as the part arrived and was very diligent, clean and precise when working.

If you're considering a maintenance agreement with Northeast Generator, read the contract carefully…read moreand understand exactly what is--and is not--covered. In my experience, "maintenance" meant scheduled preventive maintenance only. When my generator required a service call for diagnosis and repair, I was quoted approximately $580 for the visit. Before making a decision, I contacted three other Kohler service providers. I was told that typical diagnostic/service call rates ranged from $200-$400, and two companies quoted a $250 initial service call that would be credited toward the repair if work was performed. If you're simply looking for routine annual maintenance, Northeast Generator may meet your needs. If you're looking for a maintenance program that also provides more comprehensive service support when issues arise, it's worth comparing other providers and asking detailed questions before signing a contract.

I have been a customer for the Generac generator at my home for many years, with an annual…read morecontract. Twice a year, the tech checked my generator and gave it a clean bill of health. Last week (mid-June) there was a power failure but my generator did NOT turn on. I reset it, it turned on, but failed twice more. When I contacted Northeast, I was told that the service call would cost a minimum of $385. Since my next scheduled visit was for July, I suggested we just wait until then. The answer to that was in addition to my $626 annual contract, there would be an additional charge of $150 (plus parts). Bottom line, i am not renewing my contract, as there are many better options, with more responsible companies.