Extremely professional and prompt service. Took car in for routine oil change and brake fluid…read moreflush. Very fair pricing for services provided. Car had noticeably better throttle response, gas mileage and braking action post service. Will definitely be returning for future service on my BMW.

Exceptional service - responsive, technical experts, and best value price…read more They are our go-to certified BMW mechanics; with 1/4 million miles on our 335i, they've done it all for us, from radiator, fuel pump, and adaptive headlights, to software updates and errant warning light/sensors. Most importantly, they stand-by their work with OEM warranty parts at a competitive cost. Could not ask for more!

Took my old car in for an inspection and they found what had been causing a long term problem. For…read moretwo years I had taken the car to several garages and explained the problem but no one could figure out what was causing it. Here they found it in the safety inspection. I am a retired, disabled senior citizen on an extremely limited income and they worked with me to reduce costs as best they could. I sincerely appreciate that. They were ALWAYS very, very pleasant and considerate and they did excellent work. My car is running beautifully. I'm a customer for life!

Very honest place, not inexpensive but they do good work and can be trusted, which you can't say…read moreabout many repair shops. I've taken all of our vehicles there for the last several years and they stay pretty busy due to all of the return customers. I do certainly recommend them. Even when we've had a couple of bumps in the road over the years they've always made things right. If I could give the 4 and a half stars I would!

Do NOT bring your car here! Brought my car here for body work after an accident. Adjuster estimated…read morethe work to take 9 days TOTAL- the shop held my car hostage for SIXTY THREE DAYS! I kept calling about when my car was going to be done every time I called he lied about it! FINALLY got my car back, had it for a week realized now my AC didn't work, had it checked, come to find out the shop failed to replace the condenser which had a hole in it. Had to bring the car BACK TO THE SHOP, owner NEVER APOLOGIZED for the inconvenience!!!! My insurance paid him a check on June 4, he wouldn't repair my car till June 21, I felt like he should have Expeditiously fixed my car due to the fact his shop had possession of my vehicle for 63 days & he still returned my car to me unfinished!!!! I would not recommend ANYONE TO BRING THEIR VEHICLE HERE FOR ANY REASON!!

Excellent service, staff is very kind and professional. I have and would family and friends to this…read moreestablishment.

If I could give negative stars, I would. Brought my car in bc it was cutting off, they gave me an…read moreappt for a Monday morning. They anticipated it would be ready by Tuesday, then Wednesday, then Thursday...this went on for 3 weeks!!! No sense of urgency. I was having to find rides to work etc ..they never reached out, I always initiated any contact. With each call, I was told it's being worked on and someone would call me. That never happened. Just horrible horrible service all the way around. I m sure they have some nice people working there, but tht doesn't get your car fixed. I wouldn't take my car here again to get my air checked. Complete shit show!

Got an estimate to have 4 rotors and brake pads changed at a local national chain. At Salas, they…read morechanged the rotors and pads, did a full synthetic oil change and state inspection for about $50 less than the chain store wanted just to do pads and rotors. To buy the parts at Advance Auto would cost me $400, so Salas was still making a good profit for the labor at a cost of about $770 total- (wanted $1038 at the chain store), but not taking me completely through the nose. The brakes seem and look brand new. I was recommended to give them a try and I was glad I did. I plan to be back in the future- hopefully it will be a while, but good service!

Saved my ass. Late into the night. Got me up on the road in less than 20 minutes. Great serviceread more

Called last minute to get two tires done after going to 3 different shops, price was excellent,…read morecustomer service phenomenal, and overall a great experience!! Would recommend 10/10!

SAME DAY SERVICE with NO appointment!!! Wow... I just discovered Hockaday's Auto Body. Kristy and…read moreMatt (a very cool sibling duo) fixed a major auto body problem for me, in less than a day, and at a fair price. HIGHLY RECOMMENDED!!!

Fantastic!! My car looked great, just like new. Easy to communicate with & schedule. Will be…read morebooking again!

I explored internal auto detailing businesses in Hampton Roads, Virginia and was referred to this…read morebusiness by another business that was booked. I appreciate the fact he had a next day availability, flexible time, along with an affordable price. I expressed that I would pay $50 more (and I did) to ensure my vehicle is detailed properly. On the day of service, he saw my car and I again shared my expectations. His initial feedback was that my car is an easy job to detail ( but yet, after he completed the work they were many areas that were not effectively addressed. When I showed him areas that I was not satisfied with, that's when the correct tools and cleaning solution was applied.) Overall, I received a decent quality internal detail. The lingering pet odor in my car is no longer present. In my opinion I would preferred there was initially a higher degree of ownership or pride in ensuring my seats were properly shampooed, steamed, and cleaned. It would have been nice to receive a complimentary external wash considering the extra $50 I paid. Total I paid: $200. I will be following up with Shawn to address an area that needs to be effectively addressed. (I'll update my post and ratings once completed.)

Typically I don't have the energy to write reviews and am more of a word of mouth type. But I have…read morewent to this shop I believe on 3 separate occasions and this last time, had been years since my last visit. Doesn't matter. Every time you come to this mechanic, the quality of work is as goods as you will get. But the reason for my review is the customer service. The man that owns the shop, Steve I believe is his name (could be wrong) will never take you lightly. Not only is his people skills a 10/10 he looks out for YOUR BEST INTEREST FIRST. Then let his work do the talking and will always no matter what, shoot you straight and let you know exactly what needs to be done and let you know realistically is the best choice of service! Stand up man! I stay in South Norfolk and will drive around the tolls all the way to nearly churchland to make sure he gets my business. Thanks again for everything fellas keep it going!

Thank you Eric, I appreciate all of the attention you gave me with my Honda Civic Hybrid!…read moreIt was super you got all that work done in one day so the rental car bill wasn't high! Wonderful person to work with!