I came to this shop last week and paid over $100 to fix a supposed air leak in my tire. Three days…read morelater, my tire light came back on. When I stopped by, the tech said my tires were leaking again due to nails -- which they already knew about the first time -- and claimed they'd now "plug them." I assumed they were correcting their mistake. Instead, without any warning, they slapped me with another $70 charge. When I politely questioned it, the man behind the counter snatched my receipt, ripped it in half, threw it at me, and screamed, "You bitches think everything is free," followed by calling me a "dumb bitch" and telling me to "get the f*** out and never come back." As a woman alone, I felt completely disrespected and unsafe. No customer should ever be spoken to that way -- period. Their lack of professionalism, integrity, and basic decency is disgusting. I will never return, and I strongly advise anyone -- especially women -- to avoid this place at all costs.

Have had multiple trucks customized here over the years and always worked with Steve, nothing but…read moreprofessional and the work done every time exceeded my expectations. Prices are fair and Steve will save you money where he can. They even do the dealership upgrades for my local dealership. Next truck will be going to them as have my last 3. Highly recommend S&M Truck world.

When dealer wanted to charge me crazy $$ and for not necessary repairs I was fortunate to find Dan…read moreRoyster. Dan and his mechanic explained every step of what was necessary to repair. I highly recommend this business

Stay far away from this shop at all cost if you do not wish to be ripped off or mislead!!!!! I read…read morethe reviews from this shop before taking my S550 Mercedes there to be repaired, the reviews seemed to be very good so I believed this would be a good shop to get my car fixed. I was not fully aware of what was wrong with my car that I drove from NC to FL before the engine just stopped when I came to a stop sign. I had my car towed to this shop which claims to "specialize" in foreign cars BMW, PORSCHE, MERCEDES ETC. I called and spoke to Dan Royster himself and I told him I felt that my starter or engine control was bad and needed to be replaced, he asked me how did I know and I told him I watched a few videos on my car and that was the common issue, his exact words were "why are you letting YouTube fix your car when I'm the professional and why would you go for the jugular so soon when it may be a simple fix". He reassured me with his words and I felt that my car was in the right place. He called me the very next day and said he had bad news for me, my engine was completely locked and my beloved car was finished, he told me it happens to those cars all the time, I tried to inquire about getting it fixed regardless and he insisted it wouldn't be worth it quoting me $14,000 to repair it! I dropped my car off to Dan Royster's shop on Nov. 23rd of 2024 to be diagnosed and repaired which was never done properly, I was hoping the mechanic would take a deeper look and call back with better news which never happened. I have voicemails from Dan Royster stating that my engine was gone, every phone call to his shop he would reiterate that the engine was bad which lead me to believe him being that he claims to be a professional! Fast forward to January 9th of 2025 I listed my car for sale on FB marketplace for parts trusting the word and so called expertise of this mechanic, the Buyer met me at the mechanic shop and purchased the car I paid $50,000 for, for $8500 with the intent to use for parts, the person that bought my car called me the next day with the car running in perfect condition after changing a $200 part (starter)!!!!! He told me the mechanic lied to me and it was only a $200 fix and not $14,000 like I was told by this shop! I was very hurt and upset once I learned that I was lied to in hopes that I would forfeit my vehicle, I contacted Dan Royster immediately the very next day to let him know the loss I took due to his misdiagnosis and his exact words were "I'm human I make mistakes"!!!! A simple mistake is understood but quoting me a $14000 mistake is mind blowing and I am now at a total loss and headed to litigation with this shop for the balance of the true value of my vehicle. Dan Royster agreed to make it right at first which we have recorded, then changed his story after disappearing for a week and now says he isn't responsible and that "I should not have listened to him and trusted his word, I should have towed it somewhere else for a second opinion" which we also have that statement recorded as well. Stay far away from this place and in his own words "ALWAYS GET A SECOND OPINION" do not take his words for anything, if he quoted me $14,000 for a $200 job I am pretty sure he's done this in the past and got away with ripping off unknowing customers that believe and trust his word. Be VERY careful and sure to double check his work, parts and the amount you are being charged because he has no problem quoting & charging you for things you don't need!! He is either totally incompetent and really has no clue of what he's doing or he's just dishonest and ripping people off but it's definitely one or the other which equals bad business, do not listen to this guy you may just need a $10 fuse, take your car somewhere else and don't fall victim to the "honest" reviews like I did they just didn't uncover the truth because we're customers not mechanics and this guy will get over on you!

Brought my car in to get the AC fixed, they charged me 700 just for the AC to stop working a day…read morelater. When I brought I back in, they tried to charge me another 600, even though it was for the same problem they already charged me for and had still not fixed. Don't trust these guys. Bunch of scam artists

Been taking my 02 Silverado to WIlson's for many years everything from simple to complex work…read more They are always honest and very fair with pricing, good quality work, I don't know what I would do without them.

Called them to see if they could replace a couple of burned out lamps. They said bring in. I met…read moreSteve at the service desk explained my issue. I handed him the keys and 10 minutes later he had changed out the lamps. Extremely professional and a pleasure to do business with. Give them a call for all your automotive needs. I do.

So far, I've had three of my cars (past and present) serviced here multiple times since 2017 and am…read morecompletely satisfied with each and every interaction. Early one morning my old Scion xB wouldn't start; I called them & they towed it to their shop. I got a phone call approximately 45 minutes later telling me what they found and asking for approval to do the work. The car was ready for pickup by 3 pm _the same day_. Seriously. Always great communication from the shop manager, Alan, which I really appreciate too. They keep me in the loop every step of the way while my car is at their shop. I've been a AAA Premium member for years and years and the shop's generous AAA discount doesn't hurt either. :)

I've recently had two separate occasions where I picked up a nail in my tire, and both times I…read morestopped by the Firestone at Keystone Plaza. I've been coming to this location for years, and they continue to provide professional and efficient service, repairing my tire quickly each time. Phil and Bobby are always friendly, helpful, and make the process quick and stress-free. I highly recommend this location for tire service or any automotive repairs.

We've used Keystone Plaza Firestone twice in the last couple of weeks. The first time, they patched…read morea tire on my wife's car. They would not take any money for this service. Very much appreciated. The second time, they mounted and balanced a tire on my vehicle. Very friendly and easy to deal with. They performed the service for a reasonable price and I only needed to wait 30 minutes. I would highly recommend them.

I stopped in and had them repair a nail in my tire today. Fast and friendly service! They were able…read moreto get right to it and get it fixed quickly. I definitely recommend and will go back if ever needed.

HIDDEN GEM!! Second time. Always good honest work. Both times for tires. In & out. Easy. Got lucky…read moretwice they had my same exact special order tires available on site...used. 85% tread. Just needed 2 front this time. The Last time I came... I only had my car a month & got an unrepairable screw... they happened to have my same tire 75% tread left. Lucky Twice. Maybe, Answer to prayer... Definitely. #SupportSmallBusiness #ShopLocal

I've been going to this shop now for a few months and I'm really grateful to have found them! They…read moreare professional, have great value and price, and they pride themselves in the work they do. I'm so happy to have found a mechanic shop I can trust and build a relationship with. 2013 Hyundai Elantra

Love the people and the workmanship. Reasonable and fair prices. Highly recommended! Very friendly…read morealso

Came in today for new tires . "Jimmie" was great help…read more He was informative, honest, respectful and patient. I recommend you to come here

Helped out get us in and out in under 24 hours and found a 50 dollar electric fix that helped out…read moreon many fronts but didn't try to upsell any bigger problem and was fair. Will be going back for tires soon but ownership is outstanding people