Craig was extremely helpful! We are looking at cars, so they looked it over and helped us prevent a…read morereal problem. They did a pre-purchase inspection for us. They were thorough and explained each issue and the strengths of the vehicle. Good prices, good service- very easy to work with.

Gary did such an amazing job with my genesis 2020 ! He always takes his time with my car & always…read moreinforms me what's wrong & how he can fix it. I love this place ! Definitely recommend:)

I am very disappointed and frustrated about what happened to me. There is so much to mention that…read moreI can't just put it in print. Here's what happened. (1st time)On May 14th 2026 I went to Tuffy to have a full set of tires put on along with other work. Driving home it doesn't feel right. I drove it about 15 miles to see if it was still shakening. It was out of alignment. They let me leave without balancing the tires?? (2nd time)Took it back to them a couple of weeks later They checked it and told me a weight must have fell of the back passenger tire. Said they checked all the tires. Guess what still the same. (3rd time) Took it back again they had it for 2 hours and I watched them check the tires again. After 2 hours the manager came out and told me two back tires are "out of round". I ask what needs to be done. They told me that's on me, that I need to contact the manufacturer about the tires. He gave me NO numbers and basically said to bad so sad. Told me its Mavis's corporate policy. I called the corporate office and Tracy did a great job helping me. She was flabbergasted at what they told me. She she that is completely untrue. He should have done a warrentary claim and then we could go from there. I told her I'm not going back there. She set me up with Tire Kingdom. (4th time)Rich at Tire Kingdom was awesome. Great human skills and stayed in contact with me. The had my truck for 3 days because they found that the two tires were bad. (Tuffy)They installed bad tires. I went to pick it up on 07/03 and the manager Steve the SM said I had to pay for install of the new tires. WHAT? They had all my past problems documented and the manager wanted me to pay for something that should have been right the first time. Of course I told him I'm not paying Here's my question, if they were an honest group, not profit before quality service ,why did it take four times to find this problem. Corporate has a detail set of notes about this situation. I'm leaving out the real issue I had and that's how I was treated and talked to. I have called corporate three times and each time requested the regional manager to call me. Well he has not and that tells me everything I need to know bout MAVIS. Great corporate speak but the retail execution, communication and behavior is unacceptable. These Guys represent your brand., I will never use any Mavis tire stores again. I am posting to Facebook, BBB, Reddit and the corporate site if I can. Thanks for wasting hours of my time. BTW I kept the locations out of it. Maybe if the Regional director would have called me I could have given him more information. Terrible service

I had to get my tire looked at and after they checked it they saw it needed to be replaced, so they…read moresearched for my tire and had to order it. They called me as soon as they finished ordering the tire to tell me it would be in tomorrow. I asked for an oil change also and they were very helpful with ordering that as well. My car was done promptly the next day and they even refilled my empty windshield washer fluid no charge. I got some great discounts and saved more money than I was expecting. I will be returning again if I need my car serviced.

We've used Keystone Plaza Firestone twice in the last couple of weeks. The first time, they patched…read morea tire on my wife's car. They would not take any money for this service. Very much appreciated. The second time, they mounted and balanced a tire on my vehicle. Very friendly and easy to deal with. They performed the service for a reasonable price and I only needed to wait 30 minutes. I would highly recommend them.

I've recently had two separate occasions where I picked up a nail in my tire, and both times I…read morestopped by the Firestone at Keystone Plaza. I've been coming to this location for years, and they continue to provide professional and efficient service, repairing my tire quickly each time. Phil and Bobby are always friendly, helpful, and make the process quick and stress-free. I highly recommend this location for tire service or any automotive repairs.

Amazing service. In and out extremely quickly. The service…read morewas very reasonable. The repair is still holding up.

They did my 13 Town and country van today and i got 4 almost brand new tires and 4 tpms sensors…read moreinstalled for only 340 awesome service van rides nice

No one there spoke English.. looked at me puzzled, spoke Spanish then laughed, needed 2 new front…read moretires, went to Jim's in Dade city, in & out less than an hour.. $240,

I've waited 3 months to write this review because I wanted to not overreact in the moment. But I…read morestill feel very strongly about how badly this shop handled our car and situation. Would not recommend to anyone. They had our car for about 10 days longer than they stated it would take. We were told 3-4 days to finish when dropping it off. Their prices were a few hundred more expensive than other shops in town but we setup service with them because we had time sensitive needs to go out of town, and they assured us multiple times it would be ready. They never contacted us about any of the delays, we had to call and ask each time if it was ready yet or when to expect it to be, and they failed each extension of time. We delayed our necessary trip several days trying to be as patient as possible. We finally had to go out of town with a borrowed car. They didn't contact us for several days even upon returning the next week and we had to stop in to try to find out again when it would be or see if we could get it back. They told us it was finished the day before. But yet never bothered to call and say so? How many people can go indefinitely without their car? They added on work, for more costs, and services that we never discussed, agreed to, or requested be done. When we left with the car we got home only to realize they'd not put the engine cover back on and had to return for it, and later found they had not reconnected a sensor they should have. My husband normally does our car repair but wanted to let someone else do this as the transmission needed to be pulled, and we needed to make a 1300 mile long drive with it. We took our car in for flex plate and they took it upon themselves to change the oil and filter without approval. To do extra engine mounts when we had just replaced them and even had warranty on them. We had personally just changed the oil and filter less than 1000 miles before leaving it with the shop. My husband was very specific about exactly what he wanted done. Imagine what they would try and do to someone unfamiliar with mechanic work or their own car needs. They did sneak in everything they could to charge more and did not even try to discuss or keep in contact about these things or delays that come up. They also did not warranty their work - only the parts. Beware.

I am rebuilding a 2004 BMW Z4 for my son (16) and he wanted new wheels and tires. From the first…read moretime we walked into the shop, Waldy made us feel at home and like family. He took the time to explain different options but never tried to sell us. He spoke to my son directly, including him in every conversation. In the end my son decided on Niche Rims and Pirelli tires. Waldy created a Chat group, included my son, and kept us up to date on the delivery of each item. The wheels and tires were installed today, and they look great and my son couldn't be happier. The best part of it all, Waldy included my son and made him feel part of the process and I can't thank him enough. I would highly recommend Wheel Tec and especially Waldy Mercado.

I'm so thankful for Yelp and always steering me in the right direction. I've been looking for…read moreawhile now for a good place to get wheels to add to my explorer. After my first visit here and seeing the variety and abundance Of options this place had I was very satisfied. I was sold when they told me they could service my vehicle the next day and it would be done within a few hours. As promised I got my car and nothing like a fresh pair of "shoes" to add to your ride. Ben was my service advisor and he made the process simple and painless for me. I highly recommend checking this place out if you're looking for great service and some nice wheels.

I called early in the morning and they said they took walk ins. I got there and within 20 minutes I…read morewas able to drive off! I bought a used car as my tire had a terrible flat. It was cheap and will be using them moving forward!

Very kind man there working, and it was done super fast. I loved the scriptures on the walls.read more

Came in today for new tires . "Jimmie" was great help…read more He was informative, honest, respectful and patient. I recommend you to come here

Helped out get us in and out in under 24 hours and found a 50 dollar electric fix that helped out…read moreon many fronts but didn't try to upsell any bigger problem and was fair. Will be going back for tires soon but ownership is outstanding people