My dog has been boarded here twice. First time, so far so good. Second time, they charge 3% added to your payment when using a card. $14 in fees just wasted. Also it reeked of dog piss at pick up time. Cleanliness standards aren't good. I have now looked elsewhere for boarding my dog. read more

My dog's regular daycare center was temporarily closed for renovation, so I decided to try this place after lots of researching & calling different places. Unfortunately, my experience with them was horrible. First, they were unclear about their charges. When I dropped off my dog, they told me I would be charged with Standard rate. But after I picked him up, I was billed with Deluxe rate & no explanation provided. In addition, the boarding rates they listed were only for a sleeping space. You had to pay for Daycare fee if they let your dog out to play with other dogs and a bunch of other extra charges (such as the $8 for hugging/cuddling service which I never asked for). With a 12-day stay, this place costed me almost $700 total, far more than many other places would charge. Second, despite such an expensive bill and a promise for personal attention, my dog went home with open wounds and a claim "we don't know what happened" from them. I took him to the vet and found out that he was bitten with 3 deep marks. I had to pay hundreds of dollars more out of my own pocket for him to get stitches. When I called them back to express my disappointment in a very polite way, they said "We're sorry, but we really didn't hear or see anything. Plus accidents happen sometimes, you know." Overall, super sketchy & irresponsible business. Please stay away from this place if you can. read more

American Boarding Kennel - Two of the three wounds shown at the vet clinic before the surgery. - Pet Training Near Me - Burnsville, Minnesota

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Our two older puppies have spent two weekends at ABK. So far they love coming in and hanging out with everyone. While at ABK I have had them give the girls baths which really helps me out! They have come back both times very clean and smelling good. The staff is very friendly as well. We will be back again. read more

We've taken our dogs to American Boarding Kennels since 2003 - first our Pekingese and Shih-tzu dogs who shared a suite (and a brain) and now our Pointer mix. From the outside this place looks very no-frills, and even in the main entrance it's nothing special looking. However, the staff has always been very friendly and responsive to our questions and needs. One time when we were behind on vaccinations as part of the service they took our dog next door to get the necessary shot (yes, it was OK to get this particular shot the day of admission, I checked with our vet). It would be nice to see them add some web cams so we could check in on our dog to see if she seems to be enjoying herself, but other than that, we've always been happy and felt like their prices were competitive. read more

American boarding kennel is a superb place to board your dogs. I have been going there for 25yrs The treat the dogs like they are their own. They go outside often, have play time and even can stay in suites. Mine allows loved walking in the door. They also have groomers who do an awesome job at bathing and trimming dogs. great place to leave you dogs. JoAnn T. read more

I've known Kathryn and the ABK crew for a year now. Doggie daycares can be hit or miss but I assure you, our dog enjoys every day he spends there. Other doggie daycares cost far more than ABK but they don't take the dogs outside more or interact with them more than ABK. ABK services and Kathryn's trainings services are worth every Penny. Please support them! read more

Having lived all over these guys get it. They care about the puppers and have for the past five years. They are affordable and super accommodating. We had a lab who needed special attention (just someone to talk to) and he always was excited to go there. Our new pup has not had any issues either. Open on Sundays! These guys are good! read more

Everyone was very nice and helpful! I know my dog enjoyed it here and I would give this 5 stars!

PLEASE NOTE; there have been occasions of 'disgruntled staff' writing negative reviews on businesses like American Boarding Kennels.) Have been sending Teddy to doggy daycare and boarding him with ABK several times without incident. They did call during one of his boarding stays that he and another dog had been rough housing together, and that Teddy was limping a bit. They'd separated him from the larger group for a while to let him rest. He seemed fine when I picked him up. Teddy LOVES to go to doggy daycare, and is SO EXCITED to see his PetTaxi driver pick him up to go play! The staff at ABK are AWESOME! read more

My dog has been visiting here for 3 years. The very first day I dropped him off, he immediately turned around, not wanting to let me leave him. On the second day, he ran right to the door, jumping on the staff. "OMG this is the best place ever!!" Since then, each time I say "Day care?" he gets super excited. Dave and team are great. They are extremely flexible with my random requests for scheduling, picking up my dog from my house, and taking him to the vet next door (which I also recommend!). read more

We travel frequently have to board our dog. We tried American Boarding Kennel as a new option. Our dog came back completely scared to pee. I do not know what they did to her, but it took weeks for her to recover. We will never use them again. read more

The team at ABK took very good care of our Rosie. I received regular updates via email from Dave about how she was adjusting and what they were doing to make her comfortable. We scheduled a full service grooming before pick up and they did a lovely job. We would use them again. read more

I've been a daycare and boarding customer of ABK for two years, and will continue to be a customer of ABK as long as I live in the vicinity. The daycare staff is always attentive to the needs of the dogs, taking them on walks, playing with them, and generally keeping the dogs happy and busy. My lab always comes home tired, but always excited to go back the next day. While he isn't as much of a fan of boarding, I think that is simply separation anxiety. He always eats well and comes home healthy. I love that they sell toys, treats, and high-quality dog food on site, at prices matching or beating the pet-supply stores (product to product). The on-site groomers are also great. I've always received excellent customer service, and everyone treats my dog with as much love as I give him at home. The prices are reasonable, and the daycare hours work well for my schedule (weekdays 7am - 6pm). I know that there are other choices in the area for daycare and boarding, but I'm grateful that Pete (my lab) is part of the ABK family. read more

Very reasonably priced for the location. With multiple dogs it can get very expensive and limit our lifestyle but with ABK we can afford to enjoy our life. Staff is always friendly. read more

As far as dog grooming goes they have Mikala, one of the best groomers in the business. I have used her as a groomer for my Golden Retriever for many years. My Golden always looks like he's ready to go to a dog show after a visit to Mikala... read more

Wonderful caring staff took excellent care of our aging lab. She requires extra attention as she is terrified of concrete/slippery flooring. They went extra mile to make sure she wasn't stressed when going from her kennel to the yard. I have picked her up from another facility where she was so petrified and out of sorts that it was difficult to get her in the car. It was well into the next day before we saw her personality come back. Not when we picked her up from here. Thank you, thank you for taking such good care of her! read more

Our dog has been going to ABK since he was 7 months old. He is now 9 years old. He loves to go there every weekday and we are confident that he is loved and well cared for. ABK staff "knows" our dog, knows his quirks(he has many) and they are patient with him(he can be ornery). When we go on vacation, we feel comfortable leaving him with them because he is always well cared for. read more

ABK has a great staff and very clean facilities. We've boarded groomed and bought things for our dog. Will certainly continue to go there.

Boarded a dog here and it was injured while in their care. ABK refused to pay any of the vet bills (over $1000) plus charged me for the boarding. ABK owner claimed that the dog "bit himself." Not an upstanding company. read more

We have boarded our dog at ABK for a many happy years. They're always great with him and he's happy to go and stay. Drop off and pick up are easy and he can have grooming done while he's there. read more

Just picked the dog up at 12:20 pm and apparently none of the dogs had yet been fed for the morning. I hope she was fed the rest of the time. Sketchy as heck! read more

We boarded our dog at ABK for the 2 years we lived in Minneapolis and always had a great experience. The owner was extremely helpful when it came time for us to move and we had to ship our dog via cargo to the new location. He arranged everything for us (including a vet visit, purchasing the ticket and transportation to the airport) and even kept her another night when the scheduled flight was delayed. We also always added doggy daycare to our boarding (only $8 extra a day) and our dog always came home ready to rest! Staff was always nice and helpful and pick up and drop off was easy. Would definitely recommend to other pet owners. read more

ABK appears to be a good place to leave your pet for a weekend but in practice ABK demonstrates that they really don't care for the animals. They would rather earn more money than give great service to me or my pet. Every little item your pet may enjoy can be bought as an upgrade - usually at prices that will put you in the poor house. We've brought items for our dog that should have made it back to us but were never seen again. The overall experience was greatly discouraging. My pet won't be back. read more

My dog came home with scabs on her legs - have never had this happen at a boarding facility before. She's got fur missing on her joints. What kind of sleeping arrangements does this place even have?!?!?! In addition, this business racked up over $700 in fraudulent charges on my Wells Fargo debit card in two days - AFTER I had already paid for boarding of my dog's boarding. That's right - I gave this business until 5 p.m. today to make me whole and deliver a cashier's check to refund me of my money that they fraudulently charged to my card. I never authorized them to make these additional charges - nor where they even due to the company. They failed to return my money today. My invoice and receipt was even wrong - they shorted me yet another $100 and used their merchant processor to change the two $50 transactions from 2 days ago to $100 a piece. I supposedly was supposed to get my refund yesterday - a credit of $620.46 back to my card. But haven't received that yet, and chances are I won't. DO NOT GIVE THIS BUSINESS YOUR CREDIT OR DEBIT CARD. They'll max out your card, prevent you from being able to feed your kid, and keep charging it every single day. I gave the owner a fair warning, and he refused to comply. So now I'm posting reviews everywhere I can to alert other customers about my situation so that you're not taken advantage of either. read more

I have been bringing my dogs to American Boarding Kennels for stays from 2 - 6 weeks. The dogs have always been happy, well-treated and well-cared for during their stays. In fact, they have been know to jump over me to get out of the car when we arrive at the kennel - that' how much they enjoy being there! I highly recommend American Boarding Kennels. You'll love the "paw-gress" reports you'll receive about your pets' visit. read more

Please do not take your pet here. The facility is poorly maintained, the staff is poorly trained and over worked. The owner is not interested in a safe, comfortable enviornment for your pet. He is looking to make as much money as possible no matter the cost. You're pet is not safe here, the staff is not trained, they are just kids who need a job. Please look some where else to board or look to a pet sitting company where your pets will be more comfortable. read more

My dogs are my kids so I made a lot of calls and finally decided to go with this place. I advised them my dog was high strung and to please call me if she did not eat so we could trouble shoot. No calls so I thought all was good. I even called to check in and they said my dogs were doing well and no issues. Well my dog had lost 7 pounds when I got her!!!!! Terrible! read more

I needed to board my Baylee while I had cancer surgery. I was very nervous to leave her as we have never been apart before. Sara and Matt assured me they would take very good care of her. I BELIEVE they did, in all ways possible. When I brought her home, she had no trouble eating, PEEING, or sleeping. I would know better than any one if something had gone wrong or if something was wrong. I LOVE ABK I give a HUGE shout out to the whole world to bring your pets to ABK. Should I ever need ABK again, I would not hesitate. A great part of Baylee's stay was when I picked her up. Her groom was better that any groomer I have had. No need to mention any names. I will throw a BIG Pizza party for the whole crew. It's very hard work what they all do to care for our family pets. May be some shouldn't be so darn critical. Try doing that job for a day and see how long you would last. LOVE YOU ABK CREW !!! Sandie Mac. read more

I think the staff needs need training on how they explain pricing. I had two small dogs boarded in the same small pen and was made to understand it was one fee for both- when in fact they charged me this amount per dog. Staff needs to clearly state pet dog and state the daily amt then for both dogs- otherwise this is very misleading. I would return expect for this reason. read more

We have boarded our two dogs here when needed for about the last 5 years.one of our dog has abandonment issues that she associates with her having her collar on (We think she was abandoned as a puppy. My dad adopted her out of the back of a pick-up truck at a swap meet in TN from a no-kill shelter when she was about 8 months old. ) So we always tell them when we drop her off not to remove her collar (We put on a special collar with no tags on it or metal on it) and they always give us a hard time about it. They always try to claim it's a safety issue. But we insist they say they leave it on. Today I went to pick her up and not only was her collar not on but THEY LOST THE COLLAR!!!! When I mentioned to the girl (Elizabeth) that their were specific instructions noted in her file not to remove the collar because she has abandonment issues . She said "Oh, we don't do that, sorry. Our staff is trained not to leave the collars on." Also this kennel doubles as the dogcatcher for the city of Burnsville and we have been harassed on multiple occasions because my dad uses an electronic leash for his dog instead of the standard "tether" style leash. Which per the written ordinance and the Burnsville PD (we have asked multiple times) is perfectly legal. From now on we will be taking our business elsewhere and when their contract comes up for renewal with the city we will be asking the city council to find a vendor with much more prepared and better trained staff. read more

We have been boarding our dogs at ABK for over 6 years. We use them whenever we go on vacation. The staff is very friendly and our dog always comes home happy, like he had a good time too while we were gone. It's great to find a place that you can trust to take good care of your dog. read more

Our 9 year old Rottweiler LOVES American Boarding Kennel. She is always eager to go there and happy to stay behind when we drop her off. The staff treats her with kindness and attention that makes her comfortable away from home. We have been regular customers of ABK for 8 years and will continue to do so as long as we have a dog in our family. read more

I have neighbors who bring their dogs here all the time. Recently while I was looking into setting up a reservation for my 14 week old puppy Cider, I find out from them that some of the employees are not treated well. I was informed that they hire shady employees who are managers as well, and they fire people without even letting them know but they announce it to everyone who works there that someone is fired. This is poor work ethics and I do not want to support a business who treats its employees like that. I also caught wind that a manager tried to put full blame on someone else for something they were responsible for too and the owner sounds like they are ok with how they treat employees which is sad and not something I will ever go to or recommend! Please, think about people too if employees aren't ALL being treated fair than how do I know my dog will be? I strongly discourage going to this. My neighbor is going to start bringing their dogs to another daycare/boarding facility next week. read more

We have used American Boarding Kennels for over a year now, and have always been pleased with them. They, however, recently went ABOVE and beyond by saving our dog's life. We were on our honeymoon and they were unable to get ahold of us. We had our English Bulldog and Golden Retriever being boarded and our Golden was acting strange. They determined that it was not something to take lightly and took him next door to Smith Veterinary Clinic and determined he had a twisted stomach and was within a half hour of dying. Unable to reach us in Curacao Dave, the owner, made the call that they needed to do emergency surgery. We arrived to the states three days later to voicemails explaining that I needed to call them. I called Dave in a panic on a Sunday morning and he described exactly what happened, explained that it is a condition that occurs in larger dogs, and what all got done. He was very clear and concise in describing exactly what happened and making sure I knew that Maverick was ok. Smith Veterinary was great as well, and saved Maverick's life. Dave even told me he considered taking Maverick home in order to make sure he was ok since he was having a bit of trouble coming out of anesthesia (something I am sure is "against the rules" and something I 100% respect him for and appreciate). Instead, one of the other staff came in every couple hours OVERNIGHT to make sure he was fine. I cannot express how great they are and we will continue to use them even once we move to St. Louis Park, although it is a drive, because we know they care. They saved our best friend's life. We will always be in their debt. read more