Food cook to order which is a plus Nice smiling faces that greet you-I'm a sucker for a smiling face!!! Ambiance - it's a fassssst food joint in the neighborhood or neighborhoods We stop by here when we are in the area. And crave some wings-get them crispy-like read more

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Me and a friend went here yesterday evening and as usual great customer service, always good quality food and always very clean inside this place. I had the Philly chicken cheesecake and my friend had lemon pepper wings wet and fries and a drink, sorry no pics but it was so delicious. read more

It's not the Food issue here it's the service. The young girl at the front counter acts like she cannot hear you. She just plays on her phone the entire time. I'm gonna assume these are franchise because there's no way. Clearly the manager has to be her cousin or something. Because customer service is at a 0 read more

My cousin took me there showing off this spot! He so spent 42 bucks! The wings were to dang hard to eat! Mind you we went earlier in the day which leads us to believe we had old wings from the night b4!! read more

In the past, the food was delicious. Today the food was bland. Please try and be consistent with the flavoring of the food. I'm so disappointed. read more

American Deli - House Fried Rice Only - Chicken Wings Near Me - Austell, Georgia

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Ordered delivery Food was good, as in the past years; but we requested the drinks to be sealed, as my coworker had drink spiked by driver 2 months ago (different establishment) - drinks arrived without seals. Contacted them with their response they must have missed it. This was why we called you to discuss. Please have your team follow instructions to avoid customers posting these lukewarm reviews. read more

Compared to the old management, they were GREAT!!!! Very respectful, polite, friendly service as soon as you walk through the door!! Now has seating and is very CLEAN!!! I love this for them!! Food 10/10 will be back!! read more

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Thornton Rd location Sucks. They want to charge you for asking fir all flats. Ordered 10 wings all drums. DRY OVERCOOKED. Wouldn't refund unless I drove back there. Thumbs down read more

I guess you can't have it all when the old management was there they were rude. Wouldn't answer questions had expensive prices. The food was mediocre. With the new management it's friendly it's open. It's clean, but what I ordered was not the best - I ordered a grilled chicken salad. I was told it would have cheese,, tomatoes, banana peppers and grilled chicken. I was so excited - I hadn't had a good grilled chicken salad in a long time - when I got home it was a container mostly of lettuce - tossed in vinegar. Therexwere 2 cherry tomatoes, sliced pickles in it, banana peppers, a stale kind of chicken that was supposed to be grilled but tasted like barbecue sauce was on it. I couldn't get past the vinegar and pickles on a grilled chicken salad - me not knowing that pickles were on it I put my blue cheese dressing on it because that's the way I eat my grilled chicken salad. It was absolutely horrible for $10. I just didn't have the energy to go back and ask why did you pour vinegar on the lettuce and add pickles on a salad - I will not return. The young lady in the front was good. But if this is an example of their food under new management , I can't go back. read more

Amazing service, fast timing goood energy and great selection can't have asked for a better service

good customer service. A+ . nice workers . prepare food fast. Communication. I love it here .

Good cheap and fast ! Mostly to go and taste not consistent . Service and quality is not the strongest but they are fast and prices are decent . read more

The staff is not warm /welcoming at all especially the lady at the register taking the order. But more important their wings are tasty, but too small for the price being charged. They Could also work on keeping there dining area clean. read more

This is my favorite location for many reasons! The food is always fresh. Even the customer service is amazing. The cashier, Markale, that helped me today was so inviting, patient, and kind. I hope they keep that young man. read more

Excellent service and even better food!!! The place is very clean!!! And the service is prompt!!!

so sweet and great service got served very quick and fresh food. Very clean and customer service is so great

food be bussing everything and the wait no longer than 10 minutes. i've never had a problem with this location, service is always nice and quick and its always clean on the inside. read more

American Deli - honey hot & hot wings - Chicken Wings Near Me - Austell, Georgia

Worst meal ever! 2 combos $26.00 and the wings smelled sour to me, like under the sauce they weren't cleaned. They seemed spoiled or something. I was so disappointed bc the food had zero flavor, just tasted like hot sauce. Uggggh, I'll never return. And to make matters worst the service was not welcoming at all. I picked up on a bad energy here. When the best part of your meal is the ICE from your drink it's sad. read more

We normally eat at American Deli in Cumberland Mall but because of time constraints, we decided to give them a try! Hubby ordered 15 wings and EVERY single wing looked like the size of a baby's pinky finger. Hubby called to complain and as expected the Asian lady offered ZERO compensation. We were told "we should check the wings before we left" Ok, so now we'll write a BAD review. A lot of y'all Asian owned businesses knows that your base Customers are Black folks but you'll deal with them like they aren't worth any type of compensation. I should have turned away when we noticed how dirty the place looked. Napkins, chicken bones everywhere on the floor. Fool us once, shame on you! Fool us twice, shame on us. We won't be back and I hope others who read this take heed and dont support y'all restaurant! read more

American Deli - Baby wings - Chicken Wings Near Me - Austell, Georgia

I ordered the wing combo. The wings weren't the greatest, but they also didn't taste bad. The main thing was that they're so itty bitty. Perhaps they're the wings of baby chicks??? I don't know... but I do know that I stopped visiting this establishment for this same reason. However, today, I thought I would try my luck to see if things have changed... I guess not. But the price they're charging, is too steep for what looks itty bitty "baby chick" wings. read more

American Deli - three pieces of chicken wings on a tray - Chicken Wings Near Me - Austell, Georgia

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A few months ago, I've come here to be treated with rude attitudes and to argue over what I've ordered and handed small wings and cold fries. When I told them, they proceeded to yell at me instead of replacing my fries. I've figured I'd give this place a second try, and it was much better than the first. However, wings are still tiny. read more

I came here to pick up a friend's order, while waiting I saw a grown man staring down at me who I believe is the cook. I am only 16, wasn't wearing anything bad a long t-shirt with biker shorts that are just a little above the knee. Great place to make your customers feel uncomfortable read more

American Deli - The cook telling his coworker to take a look. - Chicken Wings Near Me - Austell, Georgia

I understand that things are a little more difficult due to Covid and how each business has to operate. However the girl who's name I did not catch had the worse attitude ever. After coming in and already placing my order over the phone she pretty much asked me if i placed an order already. And when I have her the order number she rolled her eyes turned around and talked to another employee and then with an attitude gave me my total. When I placed the order over the phone I asked for extra ranch with my order (I had a 40 wing count) which I know is extra for the extra ranch. I really pride myself on customer service since I'm also in the service industry but the attitude at this location is unacceptable. This was not my first time getting this same reaction from the staff. Will not be returning and I don't recommend. There's other wing places that can surely do better and not have such nasty customer service. read more

OPEN ON SUNDAY'S!!!!! The best wings in these parts! Made to order food , just the way you like it. Polite service, one of the cleaner & newest restaurants around and again, they are actually open on Sundays unlike all of the other wing spots. They are no longer allowing you to get fried rice in the place of the French fries, you now have to pay for it separately, but they do have a host of other food items and combinations of food that includes a beverage. I order a burger this time around, and let me tell you this, they were not playing when they made it. It was huge and had everything on it..... Made perfect!!!!! My son order wings as usual.... We dined in, the staff was kind and very accommodating. The only thing about this American Deli is the beverage Despenser, it's behind the counter, at most American Deli's restaurant it's self serve......but the refills are free. read more

American Deli - Wing Combo - Chicken Wings Near Me - Austell, Georgia

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One of my go to spots when I want a burger and wings without dining in. Always friendly and food comes out fast and hot! read more

American Deli - Cheeseburger combo with lemon pepper wings. - Chicken Wings Near Me - Austell, Georgia

This is the worst American Deli everrrrrrrr. The customer service is horrible and the food terrible. The food is not worth it at all! The lobby is always nasty and we continue to support this type of business in our neighborhood. If we did not patronize they would not be in business. Please stop sending your money here and spend it with a the who cares!!!!! This is a place the food code inspectors need to visit more frequently! read more

The worst American Deli I ever ate tied with bad customer service . They need to close this location

This location is the worst. The facility is nasty. And They definitely don't care about their customers. It's dumps like this that we need to NOT patronize in OUR community. I ordered thru door Dash delivery four in order of fried rice with no onions and no vegetables only eggs. It printed out on the receipt so I know B employees were able to see my request. When I called the restaurant and spoke to Alan he asked me to bring it in and he will swap it out. Well did it occur to you sir that if I'm ordering delivery that I may not have transportation? Well after inquiring with my neighbor for a ride to replace the rice, I called Alan back at the dump to let him know I would be returning this food for my correct order within 20 minutes. I asked if he would be willing to comp me a large soda for my inconvenience. He replied "NO he could not do that!!!" OK no problem. I can't spend my money at this dump anymore. Hopefully this review will make their customers more cognizant of the lack of customer service they'll receive. And think twice about spending their money there. read more

First time being here and will NEVER come back. Worst customer service I've ever received in my life. I ordered lemon pepper wings and they gave me a wet version rather than the dry version that I'm accustomed to. I asked two different people if they could be remade and they both ignored me. One guy gave me a look as if to say, "this has nothing to do with me, you're talking to the wrong person." After being ignored, I went back to the lady who put in my order and explained to her that I wanted the dry version. She proceeded to roll her eyes and say that I should've told her I wanted dry. I explained to her that I'd never been there before and didn't know I needed to specify. Perhaps she should have ASKED if I wanted dry or wet. She got a major attitude with me, said they never ask which version you want, and refused to remake the wings. So I had to ask for my money back. I'm so appalled at the lack of respect at this establishment. It's disgusting and I had to take my business to Wing Stop. DO NOT GIVE THIS PLACE YOUR BUSINESS. read more

I found a dead roach in my drink and I didn't notice it until I open the cup to eat ice. I called and the man on the phone said what do you want me to do. WTF you want another drink sir hell NO this is unacceptable and I will never patronize this place ever again. Very disgusting read more

American Deli - Dead roach - Chicken Wings Near Me - Austell, Georgia

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F this place. The cashier didn't want to speak when I came in. So I just stared at him until he said something. This would have been the point I turned around, but my wife sent me all the way here to get some wings. I finally get more order in. There's an Asian older lady laying out bags for to go orders. Her facial expression alone looked like she didn't want me there as I'm seated waiting on my order. I finally get my food and it has some tiny wings! but they put more on my order to cover the quail wings I had received. Anyway, I'll never come back here. I will never force someone to take my hard earned money again. There customer service definitely needs improvement. To bad I'll never come back to see if it has. read more

Horrible service! The little asian lady at this place has the worst cutomer service skills I have ever dealt with. The wings are ridiculously small, and have no taste. Go elsewhere if you want wings and decent customer service! read more

Asian owner lady steals 16$ from me then skimps me on chicken in my fried rice & threatens to call the police after I asked her about not giving me correct change...she just lost a regular customer. read more

You want to waste your money eat here.... wings are extremely small and when complained I wasn't compensated. Terrible customer service and food quality read more

HORRIBLE CUSTOMER SERVICE!! The shift lady and other asian lady upfront are racist. They were so rude when I spoke to them. Wouldn't recommend this place to anybody. My food was cold and wings weren't even all the way cooked. read more

Fast service. Order always correct. Very careful due to COVID-19. Clean location even before corona. read more

American Deli - Ordering Area - Chicken Wings Near Me - Austell, Georgia

If I could give them a negative, negative 0 I would. I just said my fries was hard, and ask the lady with the black rings around her eyes to make them soft please. She started arguing at me and saying they are not hard. I said ma'am I don't eat any food that's hard, it will mess up my teeth. She snatched my food and started speaking in Chinese. I asked for my money back, and left. My family eat there all the time, but not anymore. It was just fries dang!!! Went up on the price and the quality sucks!!! read more

Update: Maybe a change in the chef, but I've noticed the food quality dropping recently- my chicken fingers are way over cooked making them inedible, the salads being just lettuce with a tad of toppings, and the gyro meet being burnt. Not heading back to this location for awhile!! read more

This is the worst American deli I ever went to, the lady always have a bad attitude, arguing with customers about their order and they trued to give me some old hard wings, they called me to get my food as soon after I placed my order, the wings were very small and after I brought the wings back so they could give me fresh wings, the lady threw the food on the counter and shut the glass back. What happened to satisfying the customers??? And customers always right??? These type of restaurants get the big head because they know us people will continue to go back, but not me!!!! This the worst nastiest attitude people and they food ain't even good!!!!! If you don't like people then you shouldn't work in customer service!!! read more

American Deli is one of those places that makes me remember being in high school and college. It's not fancy or cute--just quick, filling food. I love the wings, salads, and corned beef sandwiches. While this location isn't my home location ( the Riverdale location has that title in my heart) but the Austell location hit the spot. The wings are small but I believe that makes them better- the sauce is able to seep through and they are quickly fried- hot and lemon pepper are my go-tos. I love the chef salads. They are always fresh and they never skimp on ingredients. My other guilty pleasure is the hot corned beef sandwich (double meat). Sooo good! read more