Been going here for years, had braces for a good 3yrs and 9mths and my teeth looked fantastic…read more During the treatment with my braces the staff, including the doctors like Mr. Doleva were all awesome and very, very nice. Their main goal with braces was to give you a fantastic smile in the shortest amount of time they possibly could accomplish it. They also worked with you if things weren't going exactly as planned. I unfortunately did have to get braces for a 2nd time after my bottom teeth unexplainably moved in weird ways (not their fault, nor' was it mine). They estimated I have them on for 1 year, ended up being 1yr and 5 months but now they look amazing. Also scored many ROG shirts in my time of being there! I practically have a collection! Overall, my experience was pretty good, I can't recall a time where I didn't have a good experience - and the staff here are all nice! Would recommend!

more worried about appearance and 5 star rating then anything else. Stopped my treatment early…read more.. glad to not go back.

I've been meaning to do this review for some time... I…read morestarted out with Dr. Lamichane as my first evaluation. I was nervous as heck because I admittedly hadn't been to the dentist in some time... She was so kind and patient during my initial meeting. Answered all of my questions with no judgement. I greatly appreciated it. Especially because I was all nerves. Then I had a bunch of appointments with Dr. Horan. He was awesome! He made sure I had zero pain and was comfortable during the process! Dr. Horan and Sindy (who assisted him) calmed my nerves, and were very caring. I have also had my teeth cleaned by Trish and Sharon with a consultation with Dr. Sonntag. All were great and very informative on how to care for my teeth. I feel so lucky to have stumbled upon Grove Dental!

I have been a customer of Dr. Dale Grove when he started his practice with Dr. Brown over 40 years…read moreago & was completely satisfied. When Dale's son Jeff joined the practice, I continued with Grove but Jeff sold the practice & the current owner/mgmt co, Premier Care Dental, a NY mgmt co. has instituted a menu of Pricing that is twice to 4 times the cost of Berks County Dentists. ( I did my own mkt survey for implant cost on 5 local top 10 Berks county dentists) & Found a $2,000 to $4,000 higher cost for an implant. Premier states on their web site mission statement 'affordable', however that's NY & NJ high end pricing & not secondary markets. I explained this to the Asst. Mgr at Grove & the result of her inquiry was 'NY was not adjusting their menu of pricing for Berks County'. I was not going to pay double for an implant when locally I could get the same service for substantially less. In addition Grove now charges for work performed that day before any insurance coverage is researched. ( an estimate is calculated however mine was $1000 under estimated) so I paid the higher amount. Also, Grove now charges a 3% credit card fee, for medical work with their 'double cost fees. The work performed by Dr. Weber was excellent, however, he had little discretion on the fees directed by NY Head Office. I have found a local dentist to complete my implant at almost Half the Cost quoted by Grove Dental so I'm NOT continuing with Grove Dental after 40+ years there. Dale & Jeff would be Mortified that the 'successful business' they nurtured for years has become 'Corporate Larceny' in Berks County. My Money will Stay Local where we 'as customers' are treated Fairly.

Okay so the previous review here must have been from the original owners (Barrer and White) which…read morewere absolutely fantastic but the review was valid i guess if mom felt like thy were not empathetic about her kids allergy... That was 10 years ago and to have a review pop up under Dr. Bens name should be contested because this is his practice now. His orthodontic practice is EXCEPTIONAL and he would bend backwards to accommodate a child or anyone's allergy. I RECCOMMENED MARTIN FAMILY ORTHODONTICS TO ANY FAMIL IN NED OF ORTHODONTISTRY! VERY EXCEPTIONAL PRACTICE AND STAFF!

I have to say I was very displeased. The office staff was absolutely amazing. Very helpful and…read moresweet. From the moment I met the doctor, I was immediately put off. My child has severe allergies to nickel and latex. The staff was very understanding and careful with this. The doctor was too busy schmoozing with me that he started to put latex gloves on! I yelled at him and he attempted to simply switch gloves and not wash his hands. He did not apologize and acted as if it was no big deal. He then proceeded to tell me that he couldnt do anything for my child unless they used nickel products. He stated "there were minimal trace amounts of nickel in stainless steel products". I consulted my daughters allergist who became very concerned. Nickel would cause severe facial deformity! Very displeased and put off by that scumbag. I feel horrible for the staff!

Lousy customer service. The front desk insisted that I needed to leave a credit card on file for…read moreany "incidentals" such as a missed appointment. I told them I was not comfortable doing that, as I had 2 different credit cards hacked in the past year. I also told them that there has never been an issue with me paying a bill, I have always paid at time of service. She simply said, "this is our policy, you're not going to be able to come back after today." I have never heard of this and have been to plenty of dr's offices, plus a run a dr's office. They lost a good, paying customer.

if there was a -0 this is what would be given. I'm going to try to make this as short as possible…read more As I went in to have a bridge put in. after the impression came back went in to have fitted and it was not done right, there was too much play on the one side had to get another impression to have sent out again. almost 6 months later had the bridge put in. I can say I am not very happy with it. it has already popped out; I had put it back in and was able to get an appointment 2 days later and for some reason it would not come out so they did not want to force it out, so I left. just the other day it has popped out again was able to put it back in. I have had a bridge on the other side done at least 20 years ago from a dentist that has retired (reason I went to American Dental), and it has not ever popped out the way this one has from American Dental. I can also say the teeth on the bridge are a bit too big and I am sure I will continue to have the bridge pop out again. too much money to be wasted. this is very aggravating. also had an issue for my husband as he was going to have partials and the first visit the estimate was given and was paid however here to find out they would have to do some grinding of the jawbone and teeth extractions the cost was 14K he decided not to go ahead with the partial. had I not said anything (months later) I would have never got our money back. I even had to get the insurance company involved. they never even submitted the claim to the insurance company (even though it would have been declined) until after the insurance company got involved months later, we did get the money back. I have since found another dentist and they are wonderful. they even can-do crowns in the same day, no waiting. I would avoid American Dental Solutions if at all possible.

I would rate a zero if I could. Scheduling issues galore, cancelled several appoints due to…read moreunforeseen circumstances. and when requesting records to transfer to another dentist was told it would take 30 days totally rid

Every single time I have a scheduled appointment, they cancel it. They claim to call, but they…read morenever do--no missed calls, no voicemails. This is a repeated occurrence. I do receive their 4-6 text/email appointment reminders, definitely not a communication issue. I show up for my son's scheduled appointments, and they claim they called me and cancelled the appointment. I checked my phone, no missed calls, no voicemails, no cancellation text, or emails. We booked the 5PM appointment, and they repeatedly canceled it so they can close their office early. It's completely unprofessional. Now my children are going over 9 months for their dental cleaning and check-up. Avoid. Go somewhere else.

Everyone at ROG is truly the best of the best. They offer exemplary care, the latest and greatest…read moreorthodontic technology, and compassionate orthodontists and staff. Can't say enough kind words about ROG. Dr. Natalie, Dr. Doleva and staff cared for both my son with special needs and my typical child with a spirit of kindness that far surpassed my expectations. Not only will you be happy with your new smile but they make everything easy, from scheduling appointments to understanding your treatment plan and costs. A+ to ROG for making life easier when you or someone in your family needs braces

I am sharing this review so others are aware before pursuing dental implant services here. After…read morereceiving implant work at this practice, I sought two independent second opinions from specialists in North Carolina. Both confirmed in writing that the implants must be removed and replaced due to improper placement and complications. This will result in additional expense, corrective surgery, and a great deal of stress. I have submitted a full refund request with documentation. I hope the company will take responsibility and resolve this professionally. Patients considering implants should be sure to get thorough consultations and second opinions before moving forward.

Worst experience at a dentist office. The "Dr." Was very unprofessional and arrogant. Even after he…read morewas told the Novocain hadn't kick in yet he still kept cutting and digging. He refused to believe that there was pain. Instead of waiting a few more minutes he just refused to finish the job and just rescheduled for a later date. Huge ego and unresponsive to the needs of the patient.