more worried about appearance and 5 star rating then anything else. Stopped my treatment early…read more.. glad to not go back.

ROG is a horrible orthodontist and I wish I had never gone here. 3 family including me have gone…read morehere and we all have had issues with our jaws afterwards. My brother had to have corrective jaw surgery because ROG messed up his bite. My aunt had to have two teeth transplants because ROG moved her teeth too quickly and her teeth died. I am now having major issues with my jaw and it is continuing to get worse and I have to see a specialist. Please save yourself and see another orthodontist.

I've been meaning to do this review for some time... I…read morestarted out with Dr. Lamichane as my first evaluation. I was nervous as heck because I admittedly hadn't been to the dentist in some time... She was so kind and patient during my initial meeting. Answered all of my questions with no judgement. I greatly appreciated it. Especially because I was all nerves. Then I had a bunch of appointments with Dr. Horan. He was awesome! He made sure I had zero pain and was comfortable during the process! Dr. Horan and Sindy (who assisted him) calmed my nerves, and were very caring. I have also had my teeth cleaned by Trish and Sharon with a consultation with Dr. Sonntag. All were great and very informative on how to care for my teeth. I feel so lucky to have stumbled upon Grove Dental!

I am a Vietnam war veteran with an additional Aetna Supplemental PPO Dental plan. I am in need of…read morenew dentures, contacted Grove Dental, made appt, had 1st impression made. Office staff verified (twice) at that 1st visit that they would accept Aetna's proposal of $1,602. Ten days later I return for another fitting Now they tell me they are NOT sure I have Zero co-pay for the dentures they have listed at $4,800. I leave asking them to clarify all this. NOW, they receive confirmation from Aetna, my agent and I do a conference call, the person At Grove Dental again confirms I am and will not be liable for any Co-pay PRESENT DAY JULY 27th 9:30am I arrive for my designated appt, again the office manager tells me they have not received the confirmation from Aetna, THIS is now the 5th incident where Grove Dental has no ides what they are doing when it comes to patient rapport. HOW, many times must I or any patient put up with such incompetence where the left hand has no idea what the right hand is doing, do they not talk to each other at Grove Dental does one tech do something and not tell the others, does one office administrator do something and not write it down or tell any of the others working in the office? TODAY, the office manager wanted me to have a seat so she could go over my records, why, are yo hoping for a different result than what you already have after 5 times of quoting me and Aetna a price for your services. SORRY, you're inefficient and NOT professional when after all this time you still can't get your act together. Had this scenario bee positive and not negative I would have reconsidered writing such a scathing report... WHAT GIVES WITH GROVE DENTAL ??? Is it the money or is it complete incompetence ?

Okay so the previous review here must have been from the original owners (Barrer and White) which…read morewere absolutely fantastic but the review was valid i guess if mom felt like thy were not empathetic about her kids allergy... That was 10 years ago and to have a review pop up under Dr. Bens name should be contested because this is his practice now. His orthodontic practice is EXCEPTIONAL and he would bend backwards to accommodate a child or anyone's allergy. I RECCOMMENED MARTIN FAMILY ORTHODONTICS TO ANY FAMIL IN NED OF ORTHODONTISTRY! VERY EXCEPTIONAL PRACTICE AND STAFF!

I have to say I was very displeased. The office staff was absolutely amazing. Very helpful and…read moresweet. From the moment I met the doctor, I was immediately put off. My child has severe allergies to nickel and latex. The staff was very understanding and careful with this. The doctor was too busy schmoozing with me that he started to put latex gloves on! I yelled at him and he attempted to simply switch gloves and not wash his hands. He did not apologize and acted as if it was no big deal. He then proceeded to tell me that he couldnt do anything for my child unless they used nickel products. He stated "there were minimal trace amounts of nickel in stainless steel products". I consulted my daughters allergist who became very concerned. Nickel would cause severe facial deformity! Very displeased and put off by that scumbag. I feel horrible for the staff!

Lousy customer service. The front desk insisted that I needed to leave a credit card on file for…read moreany "incidentals" such as a missed appointment. I told them I was not comfortable doing that, as I had 2 different credit cards hacked in the past year. I also told them that there has never been an issue with me paying a bill, I have always paid at time of service. She simply said, "this is our policy, you're not going to be able to come back after today." I have never heard of this and have been to plenty of dr's offices, plus a run a dr's office. They lost a good, paying customer.

if there was a -0 this is what would be given. I'm going to try to make this as short as possible…read more As I went in to have a bridge put in. after the impression came back went in to have fitted and it was not done right, there was too much play on the one side had to get another impression to have sent out again. almost 6 months later had the bridge put in. I can say I am not very happy with it. it has already popped out; I had put it back in and was able to get an appointment 2 days later and for some reason it would not come out so they did not want to force it out, so I left. just the other day it has popped out again was able to put it back in. I have had a bridge on the other side done at least 20 years ago from a dentist that has retired (reason I went to American Dental), and it has not ever popped out the way this one has from American Dental. I can also say the teeth on the bridge are a bit too big and I am sure I will continue to have the bridge pop out again. too much money to be wasted. this is very aggravating. also had an issue for my husband as he was going to have partials and the first visit the estimate was given and was paid however here to find out they would have to do some grinding of the jawbone and teeth extractions the cost was 14K he decided not to go ahead with the partial. had I not said anything (months later) I would have never got our money back. I even had to get the insurance company involved. they never even submitted the claim to the insurance company (even though it would have been declined) until after the insurance company got involved months later, we did get the money back. I have since found another dentist and they are wonderful. they even can-do crowns in the same day, no waiting. I would avoid American Dental Solutions if at all possible.

My son loves coming here, Dr. Andy is amazing and entire office staff is friendly and helpful.read more

If you value your time, don't go here. They will delay your kids appointment the morning off and…read morethen also make you wait for over an hour past your appointment time to be seen. They show zero respect for their customers time and keep closing early despite being so busy they're late for every appointment. The actual dental care is great, but the time management is atrocious.

I am sharing this review so others are aware before pursuing dental implant services here. After…read morereceiving implant work at this practice, I sought two independent second opinions from specialists in North Carolina. Both confirmed in writing that the implants must be removed and replaced due to improper placement and complications. This will result in additional expense, corrective surgery, and a great deal of stress. I have submitted a full refund request with documentation. I hope the company will take responsibility and resolve this professionally. Patients considering implants should be sure to get thorough consultations and second opinions before moving forward.

Worst experience at a dentist office. The "Dr." Was very unprofessional and arrogant. Even after he…read morewas told the Novocain hadn't kick in yet he still kept cutting and digging. He refused to believe that there was pain. Instead of waiting a few more minutes he just refused to finish the job and just rescheduled for a later date. Huge ego and unresponsive to the needs of the patient.

Loved everything about my visit here. Was able to complete the mountain of forms online before I…read morearrived, fast service when I got there, free toothbrush and floss when I left. It may take you a long time to get in as a new patient here but it'll be worth it.

Shoddy and Scammy: I was seen by Dr Patel who is likely the worst dentist I've even encountered. I…read morehad coming in for a regular 4 month check up and cleaning. Dr Patel did a haphazard and perfunctory checkup and quickly recommended unnecessary interventions and an immediate consultation with a periodontist (in the American Dental network). Instead I had my x-rays sent to a highly reputed periodontist who correctly assessed my situation as under control and not in need of any of Dr Patel's suggested interventions. This agreed with the opinions of my previous dentist and periodontist. My periodontist also informed me that Dr. Patel's office had send in poor records and his assessment was both inaccurate and had missed some non periodontist related general dentistry items. I seriously doubt Dr Patel's competence and integrity; his checks were haphazard and his chart notations incorrect. He appears driven by sales and profit, not customer care. I intend to turn over records of this interaction to my lawyer; both this office and Dr Patel appear to be scamming the system rather than taking care of their patients. I would also doubt the positive reviews here..I heard one of the office staff pressuring a patient for a positive review.

Came in recently to get a cleaning. I had only been to the Temple location before this but same…read moresort of friendliness and efficiency prevails here as well.

I have been here to get my teeth cleaned it was quick and efficient, no one tried selling me 30.00…read moretoothpaste etc. like Grove does. Yesterday my visit was a bit more extensive, I had to get 2 metal fillings removed and replaced with a composite. I have tons of anxiety from childhood dentistry. The office recommended Dr. Chan and I am soooooo grateful. Dr. Chan listened to my concerns, prescribed meds to help with my anxiety. He made sure I was comfortable prior to touching me with any instrument and the 2 assistants that were with me were fantastic as well. A big heartful THANK YOU to all the staff at the Sinking Spring facility.