We had a hail storm come through several months ago, but I never thought to have our roof inspected for damage. I happened to answer the door when Sonny from American Elite knocked on our door. He was very professional and clear from the start regarding the potential for damage and how the process works (since I had never used a public adjuster before). He never used any high-pressure tactics, just provided honest answers to my many questions about the process, his business, and how things could happen going forward. I decided to trust Sonny, and I'm very happy I did. He did the roof inspection, took pictures, showed me the results and with my permission moved forward to representing me in discussions with my insurance company. In the end, the insurance company agreed with Sonny's assessment (after doing an on site inspection), and covered the costs for the roof damage per the terms of my insurance policy. Sonny remained engaged and available to answer my questions as the project proceeded, and came by after the work was done to make sure everything was completed to my satisfaction. The contractor that was used did a great job as well. I am very glad I chose to talk with Sonny when he stopped by. I would definitely trust him again with future jobs like this. read more

Steven (American Elite) was one of the many insurance adjusters who approached us in our neighbourhood, somehow we felt this guy knew his stuff and felt comfortable with straightforward approach, honesty and no frills/ no complicated nonsense. He not only got us full insurance coverage, but also got us credit to cover for additional rain gutter and downspout damage too. Here's why I'm impressed with American Elite: *They use the best quality shingles (we chose Landmark pro which is one of the thickest available) and they get the best/ longest manufacturer warranty (40yrs) with a 10yr labour warranty. *The membrane layer they use as per code, but these guys use a double layer to be extra sure *The felt layer that goes over the plywood and under your shingles (waterproofing) again American Elite uses a premium best in class quality which has an extra plastic layer for additional protection Their crew is experienced, efficient, reliable, trouble to their word will deliver on time as promised. Jim is an excellent foreman, he stayed with his crew the entire time and got up on the roof to check their work and photograph at each stage. I couldn't be happier with the results, it was a pleasure working with Steven and team all the way! 100% recommended read more

If you have a roof with hail or other damage and you need help getting it processed through your insurance company, then I strongly recommend Sonny Buzdugan to assist you. He came to my door in June of 2018 and by July I had a new roof that was paid for by the insurance co. because of hail damage. He did EVERYTHING. I never had any contact with my insurance co. About 3 years prior a lot of our neighbors were having their roofs repaired due to hail damage. I filed a claim after someone came by my house. I had to contact the insurance co. and do other leg work. They denied the claim. I wasn't happy since I knew we had damage as well. Needless to say I was thrilled when Sonny came by, looked at our roof and said he would get it taken care of for us and I didn't have to do anything. He was true to his word and I have been so happy that I have referred him to at least 3 other people. They were successful in obtaining new roofs as well. When I had a question about something done on the roof he came by and took a look. I couldn't be happier with Sonny. He is kind, professional and a dream to work with. You won't be sorry because he truly is someone you can trust. read more

In 2015, Steven Timov walked up to the door of my house and asked me if I had any hail damage, noting I needed a new roof. I told him I wasn't sure about hail, but definitely was in the market for a new roof. After explaining the process of working on the roof inspection with my insurance company, Steven took care of everything, arranging the meetings and coordinating with our insurance company, keeping in close contact with me via calls and texts. When he called to tell me my insurance company not only said we needed a new roof, but also discovered we needed all new siding, I was in disbelief...seemed too good to be true. However, true to his word, Steven worked with our insurance company thru the adjustment phase and got us a full payout for both a new roof and siding. (Of course having full replacement value insurance was key too.). I'm a believer now... read more

Sonny is an absolutely fantastic, professional, experienced advocate for home restoration. Sonny was able to assess my home damage, collaborate with my insurance company as a professional experienced and credentialed adjuster with know-how in the industry that resonated with my insurance company's adjuster, and then facilitate the home repair construction team's approach to making my replacement roof happen in record time, measured in days vs. weeks. In addition, this maximized and streamlined the sale of my home in less than a month after the roof was replaced with top-notch materials and design. Sonny was also able to get the insurance company to fix several areas of siding damage. Sonny is the Best experienced advocate for home repair! Credentialed, experienced and wonderful to work with! I highly recommend!!! read more

In 2018, My neighbors gave us a referral to have our roof, siding and gutters checked for hail damage. After calling the company, Steven Timov came the next day to our house, inspecting and confirming that we in fact had a lot of hail damage and as a result, went forward with the repairs. After explaining the process of working on the roof inspection with my insurance company as a publication adjuster, Steven took care of everything. He arranged the meetings and coordinated with our insurance company and kept in close contact with me via calls and texts. Steven worked with our insurance company thru the adjustment phase and got us a full payout for both a new roof and partially for the gutters. Steven was very thorough and provided quality and professional service and would definitely recommend him! Thanks, Steven! read more

Working with Sonny Buzdugan was a pleasure. He was very transparent about the process from beginning to end and did all the work with the insurance company. Sonny explained the process, there were no surprises. He went the "extra mile," including getting up on my roof and negotiating on my behalf to get the claim adjusted for additonal work required to do the job right. The entire experience working with Sonny was as painless and stressfree as possible and we were very satisfied with the entire experience and outcome. We love our new roof and would highly recommend American Elite and Sonny Buzdugan! Chris and Cindy Meals read more

American Elite, specifically Sonny Buzdugan, is a fantastic company to do business with. Initially I was skeptical of doing business with the company given the short duration in business. I and several neighbors on my block as well as acquaintences in adjoining neighborhoods have all had positive experiences with roofing and siding replacement. Sonny coordinated all the claims and payment with the insurance company making the process hassle free. The company is willing to work with different material manufacturers and is very accomodating to schedules with minimum time available. read more

Many people came knocking at my door in 2016 and 2017 about replacing our roof for hail damage but I didn't have much trust in any of them except for Sonny. I made the right choice in the end because even after having a previous claim on the property, Sonny helped me successfully recover 100% of my claim, without having to do a thing except pick the colors, material and when to start. Very professional, straightforward, would recommend him and his work to any one I know if the opportunity was there. read more

Steve made the process as smooth and painless as you can imagine. His assessment of our damage and filing of the claim with our insurance company were completed quickly and accurately. We were able to obtain insurance approval for our claim and have the repairs started in a really short turnaround. Hadn't had an experience getting an insurance claim processed without an issue until now. Steve is incredibly knowledgeable and will always look out for your best interests. Can't recommend him enough. read more

Wanted to write a review as we worked with Steven. I saw a sign in my neighborhood where American Elite had done a roof so I called and Steven came to my house and took over from there. He worked with my insurance company and coordinated everything with them. I didn't have to worry or handle a thing , Steven took care of the complete process. He kept me informed of all deliveries, when the workers were coming and each step. It was a pleasure working with Steven and I would highly recommend him! read more

I used American Elite for my roof. I met adjuster while walking my dog in the community, after a brief chat, he came to check my roof immediately. The adjuster did a really good job, always respond promptly and helped me get insurance coverage. American elite did the job quick and neat, without leaving a mess, nor bothering neighbors. I also referred them to my other friends, everybody told me they had a happy experience working with American Elite. Highly recommend for your roof jobs. read more

Four years ago we were referred to Steven Timov by a neighbor who had absolutely nothing negative to say. Steve was able to do what another adjuster and insurance inspector could not, thoroughly and succinctly document our failing roof due to extensive damage from wind, hail and ice. I highly recommend Steve and American Elite for their professionalism, thoroughness, and communication skills. read more

I got to know American Elite through referral and i honestly don't know how i would have dealt with the loss repairs without them. They helped me with assessment, with negotiation, with fixing my roof and siding and window shutters etcetc without micro management. They were prompt, they were thorough, they were open and honest throughout the process. HIGHLY RECOMMENDED. read more

Steven Timov & colleagues made the process easy and manageable. In 2015 my hail roof damage was a hassle, and I was relieved to have it handled quickly and easily with full cooperation from my insurance company. I'm happy to continue to recommend as my new roof is beautiful & the whole adjustment process was quick, easy & I had a great outcome. read more

Sonny was very effective in representing us to our insurance company and gaining agreement on a fair settlement for the hail damage to our roof. The work was completed on time, as agreed, and at the agreed upon cost. The crew was very thorough in cleanup. Sonny followed-up to ensure our satisfaction. Job well done. read more

Stephen was wonderful to work with and coordinated everything with our insurance company to make the process seamless and easy! He is very organized and has exceptional customer service. We would highly recommend him. read more