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    American Express Centurion Lounge

    3.7 (24 reviews)

    American Express Centurion Lounge Photos

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    Buffet
    Benjamin S.

    First time at this AMEX lounge. Thought it was pretty good, not sure why it is relatively low rated. Indian inspired food was tasty. Service at the bar was attentive. Possible downsides is the lounge is fairly snug, so grab whatever seating you can. Toilets only have a few stalls.

    Laura P.

    This lounge was hard to find but everything else was pretty decent in my opinion. Good selections of foods and drinks, and there's enough space even in the middle of the day, no wait time and wasn't crowded as I thought it would being in London.

    Main Entrance- Level 2
    Emma L.

    Always appreciate a good Centurion Lounge when traveling. I enjoy the lounges that I have through my airlines, but am partial to American Expresses that they have. This lounge was recently opened and you most definitely can tell with the modern features and tech. I really love that these lounges never miss out on the little details and you could hardly tell how frequently used the lounge actually is. When I arrived it was at capacity with a waitlist, however, I was able to go in within 10 minutes- they just added my phone number to the que/waitlist. Lots of gluten free and dairy free options while in the lounge along with several different drink and seating options for the variety of travel needs they accommodate. The lounge does have a Wellness room, Shower Rooms (x2), phone rooms (x2), and a reserved Centurion Member area.

    Bianca L.

    The place was so hard to find! There were almost no signs and had to ask airport staff. When I got in the lounge, another customer was there saying she had been put on a waitlist and was waiting for 30 mins until they called her in. When it was my turn, they let me enter with the condition that I stay at the bar because they were busy. The place was indeed busy, but not busy enough that I had to sit at the bar. There was plenty of seating for 1 person. The food selection was really good. I had been to a few Centurion Lounges around the world and I think this had the best food! They also had scones, cookies and pastries for snacks and dessert. Beware: the lounge is pretty far from some gates so leave as soon as you can before boarding.

    Lounge area
    Andrew R.

    It's an adventure to find it here in Terminal 3 but worth the effort. Food and beverages are good and all the staff are very friendly and helpful. Good shower's and yoga mat area for stretching. If you have the card use it ..

    family lounge "lounge A" on the map is on the opposite side of the airport from the "lounge A" that Amex is in

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    4 years ago

    No wait! Maybe because it's hidden? The Amex app say just past security but it's not.... Look for Ted Baker store, then up one flight.

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    American Express Centurion Lounge Reviews in Other Languages

    Review Highlights - American Express Centurion Lounge

    This was such a nice Amex lounge we had to wait 20 mins to enter since they were full but honestly it wasn't too bad and the time went by so fast.

    Mentioned in 2 reviews

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    Heathrow Airport Terminal 5 - May 15, 2026

    Heathrow Airport Terminal 5

    3.4(369 reviews)
    1.5 kmHeathrow

    A major hub between the East and West, London's Heathrow has ranked in the top three busiest…read moreairports in the world. It has now has the added honor and distinction of being one of the cleanest, smooth, efficient, safe, nicest and happiest airports. Gone are the experiences of the 90's and that era of long lines in security and check in, long waits at baggage claim, tedious terminal transfer and traffic jams coming in and exiting. 1/29/26 - bright and happy staff at 5:50 am, immaculate and bright airport, team member standing outside the First Class Lounge welcoming and directing all, (great lounge btw with ample and spread out seating on very comfy sofas, great hot food, quality beverages and spotless bathrooms and showers); there is an ease in the air and happy folks around everywhere- the hospitality staff, the Boots, souvenir, Macallum, Rolex boutique members. There was a smooth flow despite the airport having a lot of delayed and cancelled flights coming in post storm in the US. The airport is easy to get around and there are info booths and the best part - there is an employee to assist literally every 100 feet. I also got to mail out some cards via a bright red Royal Mail box smack in the middle of Terminal 5. 5 Stars!

    Flewe out of Heathrow the other day and it was a mediocre experience. I found the airport to be…read morequity stuffy as if they forgot to turn on the air conditioning. I love how the Picadilly line drops me off directly at Terminal 5, although it took me a couple tries to get on board a train that stops at Terminal 5! The priority security is helpful for premium cabin passengers although the rules at the airport weren't clear. For example, I was scolded for wearing my belt while it seemed that liquids up to 2L were permitted?!? The walk and tram to the B gates is misleadingly quite far, probably a 15-20 minute walk/ride. There are also limited food options once at the B gates, which are also extremely stuffy...

    Photos
    Heathrow Airport Terminal 5 - Eateries and shopping on second floor (by security)

    Eateries and shopping on second floor (by security)

    Heathrow Airport Terminal 5 - May 15, 2026

    May 15, 2026

    Heathrow Airport Terminal 5 - Any shop you can think of is here.

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    Any shop you can think of is here.

    Heathrow Airport Terminal 4 - Connection to doha

    Heathrow Airport Terminal 4

    3.1(61 reviews)
    2.5 kmHeathrow

    I came here on a Sunday for my flight back home. I arrived significantly early because I needed to…read morespeak with baggage enquiries regarding my lost luggage (never arrived when I flew in from Belgrade to London 4 days prior). I tried calling the company responsible way too many times to count since the day after my luggage was promised to be delivered to me had passed, but no one ever picked up, and I was unable to leave a voicemail. I managed to find baggage enquiries at this terminal, but instead of being able to talk to someone, it was just a call box. I managed to speak to an employee who graciously took the time to escort me to an unauthorized office of the airport, so I can speak with the right person that could help me. This individual went above and beyond to try to locate my luggage. He was unable to due to no fault of his own (apparently the luggage system crashed at the airport the connecting airport in Belgrade). He took down my info along with my file reference number so he can pass this along, so my luggage could hopefully be shipped to me. He even gave me advice on what to do if it is not returned to me after a certain period of time. I wish I remembered the names of these two employees that went out of their way to help me. They made an anxious experience into a brighter one with their help. I'd also like to add that this was my sixth time flying into or out of Heathrow airport, and I always had a nice experience, thankfully.

    Years ago,  on one of my favorite TV shows, the character, Colonel Hannibal Smith of the A Team…read moreloved to say " I love it when a plan comes together" and thus the source that I stole this from. I planned a well deserved vacation enroute back to Kenya from London, stealing an opportunity of a lifetime to visit and immerse myself in the African country of Seychelles. The Seychelles, in my opinion, is a close to a perfect tropical paradise as you can imagine, but I'll keep looking. My first leg of this journey was flying from Heathrow Airport to Doha aboard Qatar Airways, which is always a real pleasure.  A short two hour layover there, then off into the wild blue to Mahe Island, Seychelles.   We are staying at the Anantara Maia resort, an ocean front masterpiece of nature, beauty and tropical architecture. Being met by their transport vehicle complete with a cool minty fresh washcloth and cool tropical drink did add to my accolades for them,  even before setting eyes on their beautiful locale.  For those dreaming of locations such as fiji, while they are still on my list, shouldn't sleep on the Seychelles, one of the finest on the Indian Ocean. Succulent local fruits and veggies await thy palates (since going plant based, I can only attest to their veggies, fruits and they fed my sweet tooth well with intricate local pastries .  I had the privilege of 8 nights there, which still wasn't enough. I love it when a plan comes together .

    Photos
    Heathrow Airport Terminal 4 - Holiday Inn Express

    Holiday Inn Express

    Heathrow Airport Terminal 4
    Heathrow Airport Terminal 4

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    No1 Traveller - Food buffet table, lots of pastries, fruits, nuts, salad and soup to choose from

    No1 Traveller

    2.5(4 reviews)
    1.4 kmHeathrow

    I I really liked this lounge compared to other lounges we have been too. They offered a large…read moreselection of pastries, juices, water as well as sparking water. Free wifi, unlimited snacks and beverages it screams awesome. They also offer a small bistro menu which we were are able to pick one food item each from. In order to order food you just have to walk up to the bar and ask. They also offer spa services for an extra fee. The place is fairly crowded but a great place to lounge before a flight if you get access. The brownies are so yummy!!

    Good: Wifi access, unlimited access to beverages and snacks, comfortable seats…read more Con: Ordered the Eggs Benedict. I thought Eggs Benedict had poached eggs, not a hardboiled egg! Look at picture and you can see why I was displeased with my order. This place, despite letting you know if it takes care of you, does not make meals made to order. I also had an existing reservation, but had to wait for 3 other people in front of me so they could buy their entry. Wish there was some kind of way to stream line this? AA and BA Lounges have better food, IMHO. But to shell out almost £25 pounds (Virgin Atlantic members get discounts, FYI)? I don't know. Definitely not the best lounge I've been to, and I would only advise to get your money's worth is to spend 3 hours and snack your way to a meal.

    Photos
    No1 Traveller - Spa services and showers also available

    Spa services and showers also available

    No1 Traveller - Besides self-service food, there's also food you can order (no extra fee)

    Besides self-service food, there's also food you can order (no extra fee)

    No1 Traveller - Chicken panamg

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    Chicken panamg

    American Express Centurion Lounge - airports - Updated June 2026

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