Anthony, Alejandra, and Bri are always so helpful at the teller line, and Heather and Bri were…read moreamazing in opening my new savings accounts for my wedding funds!

I joined in 2006 and for years and years I never stepped foot at a branch. Due to personal matters…read moreI have visited this branch about 4 times in the past few months. The staff is very friendly and professional. Briana Hughes has helped me greatly. I stopped by for a complicated personal matter and she was caring and compassionate, and helped me find a solution for my issue. They provide some additional services for members, which include document shredding, and cashing out coins (with no fee if you select gift card).

We have used Strategic Mortgage a couple of times. Bill is so helpful and very informative on the…read moreprocess. Never did we have to call and check on the status of our loan, Bill always kept us up to date. Everything went so smoothly we will never use anyone else for a mortgage I highly recommend Strategic Mortgage for your mortgage broker.

I used Bill at Strategic Mortgage to refinance my home, based off of a recommendation of a friend…read more He was everything she said he was. SO helpful and honest!! Very kind and straight forward. He answered all of my questions right away and was never pushy. He gave me very detailed answers and examples of several different options. I really appreciate all he has done and will definitely use him again! Thank you so much, Bill!!

Went in to apply for a loan, at face value the customer service was great, but as time went on the…read moreservice became less and less accommodating. I was told that the approval rate is vast and my chances of acceptance were high. I explained my situation on what i was looking at and why i was trying to buy what i needed. As i was giving more of my personal information the criteria became more and more strict. I was then told that what i was buying was out of the question for that loan type and i was in need of a personal loan with a much higher interest rate. i reluctantly opted for that option as it was my only choice at that point. Days later after giving all of my information and lots of time on the phone i was then denied. If i were to recommend any other place for a loa, it would be any other credit union but Desert Financial. Doesn't surprise that the reviews are as low as they are.

Sarai was an incredible banker, and I have nothing but positive things to say about her. She was…read moreprofessional, respectful, helpful, and genuinely the one bright spot in an otherwise very disappointing experience with Desert Financial. Unfortunately, my experience with Desert Financial above the branch level was completely different. Everyone I dealt with beyond the branch treated me in a dismissive and condescending way, as though I was not capable of making my own financial decisions. I was attempting to complete a documented business transaction, but Desert Financial created a narrative that I might be the victim of a romance scam and used that as the basis to interfere with the transaction. That explanation was inaccurate, insulting, and deeply frustrating. The transaction involved a real business, formal documentation, and available verification, but instead of handling it through a serious diligence process, Desert Financial treated me like a child. To be clear, this review is not a criticism of Sarai. She was excellent. If the rest of Desert Financial had handled the situation with the professionalism and respect she showed, I would have been happy to remain a customer. Unfortunately, the conduct above the branch level made that impossible.

The absolute worst banking experience ever! I was told to join a small bank for my business…read morebecause they would be personable and have more entry level programs. for 14 years they did NOTHING! their fees were outrageous. then out of the blue- I get a letter they are no longer wanting to do business with me and my company- MILLIONS of dollars have transacted through their bank yearly! - Stay away from this institution they will gut you with a smile on their faces.

Cesar the assistant manager Is very rude or cocky to customers never lets anyone get to chance to…read morespeak

Not a good experience. Went with Adam Wain based on a recommendation and wished we had found…read moresomeone else. We have four main complaints with this company: 1.) They lied to us about their interest rate. We specifically asked for an interest rate that did not involve the purchase of points to lower it. Adam gave us the rate and told us we were not purchasing points. We found out when it was too late to change it and still close on the house in time that he did in fact charge us points to get that interest rate. 2.) They waited until the day we were supposed to close on our house to send things to the title company and so we barely were able to close by the end of the day. All the information had been signed and was ready on our end well in advance. 3.) Adam would only address my husband in communication even though we bought our house jointly. Even when he needed information from me, he would address it to my husband saying he needed it. 4.) We have owned our house for nine months now and are still getting mail from them trying to talk us into purchasing a stupid "life insurance" policy for our mortgage. Definitely recommend looking elsewhere!

Avoid this mortgage business like it were a plague. There are bait and switch tactics ongoing and…read moreyou might get a good rate if they wish to avoid a lawsuit for frivolous advertising.

All I asked WF is to properly subtract my entire principal payment from the balance like they…read moreshould have done on the date of payment. Wells Fargo is trying to commit fraud again! All I asked them to do was fix this so-called mistake and they refused. They just gave me the run around! No idea what they did????? All I know is WF is charging me interest on my incorrect balance! By accepting the principal payment and having it printed on the receipt, WF entered to an agreement to accept the principal payment! I should have been not been told it would go towards my balance if it was not going to be at the time of the deposit! Principal payments go directly towards the balance only, not interest! Principal payment is simple math. The entire principal is subtracted from the balance only! They do not need to contact me to confuse the situation or try and convince me what they did is correct! This is not the first time Wells Fargo has done questionable activities, in fact there is a Netflix (Dirty Money) special just on Wells Fargo illegal activities. This is why they have commercials that state: earning your trust back.... Now the question is how many customers is Wells Fargo doing creative accounting on or hidden fees!?

Horrible customer service on the phone.. They are so inconsistent, one representative will tell you…read moreone thing and another something completely different . It's like they are not fully trained because not everyone has the same BASIC knowledge about company policies and regulations. I am now canceling my bi weekly mortgage payments because of their errors .

I was able to get my checks cashed as well as a new debit card because mine had been stolen. The…read morebankers were super helpful and respectful

Needed a document notarized…read more They always provide fast, friendly service with a smile, whether you need paperwork notarized, make a deposit or withdrawal, or set up a new account. Staff always put the customer first.

Craig ran an incredibly smooth operation for my re-fi and his experience, his focus on…read morecommunication, and his incredible attention to details are big reasons why anyone doing business with Craig is in highly capable hands.

From the owner: AZ Mortgage Broker: Your Trusted Partner in Homeownership…read more Based in the heart of Arizona, AZ Mortgage Broker, LLC has been helping individuals and families achieve their dream of homeownership for years. With a deep understanding of the local market and a commitment to client satisfaction, we have earned a reputation as a trusted and reliable partner in the mortgage industry. Founded in 2017 by Craig Turley, a seasoned mortgage professional with over 25 years of industry experience, AZ Mortgage Broker, LLC is committed to providing exceptional mortgage solutions tailored to your unique needs. Craig’s journey in the mortgage industry has been marked by a relentless pursuit of excellence which is reflected in the earned designation by NAMB as a Certified Mortgage Consultant©. With a deep understanding of the complexities of the mortgage market, he has honed his skills to deliver innovative and cost-effective solutions. Our approach to mortgage lending is rooted in data-driven analysis and a commitment to transparency. We leverage our expertise to provide clear and concise information, empowering our clients to make informed decisions. Whether you’re a first-time homebuyer, a seasoned investor, or looking to refinance your existing mortgage, AZ Mortgage Broker, LLC is here to guide you through the process. We offer a wide range of mortgage products, including conventional, FHA, VA, and jumbo loans, to cater to diverse needs.