Great service and top reports and appraisal completed in person. Expertise evaluation and knowledge in a friendly setting

I visited this adorable shop last week while in the area on business and was very impressed not only with their fantastic selection of unique jeweled offerings, but their outstanding customer service and knowledge base. I'd made an appointment to have some of my vintage jewelry and coins appraised for insurance values, and to liquidate a few select pieces I didn't personally care for. Enroute, I had a flat, and as my little BMW doesn't carry a spare (who designs a car with no spare? ), so u contacted the owner to let him know I would be late. They happily accommodated the adjustment to our schedule and when I arrived he and his team promptly went to work in separating and classifying the various pieces I brought for evaluation. Approximately one hour later I had my detailed appraisals in addition to a very fair offer for the pieces I wished to liquidate. If you're looking for a unique piece of jewelry, a professional and accurate evaluation on your jewels and coins and only want to deal with the best in the business, I strongly recommend these folks. read more

The honesty and kindness out of this jewelry store is unbelievably amazing! Craig is probably one of the nicest man I have met. He answered all of our questions in detail and was so honest about it all!. My aunt felt very comfortable with him and the information he provided. If you ever need a gemologist, he is your guy! read more

Craig and Guillermo are honest specialists , shared valuable information about a diamond ring Much appreciated gentlemen and recommend paying them a visit for appraisals and inquiring fine jewelry. read more

Absolutely amazing place! The two gentlemen running the shop were genuinely the nicest people and really went out of their way to make the appraisal process smooth. I sent them a message before hand and got a quick response. Headed in the next week with my daughter and had the best experience. My daughter even got to play with their dog Chip while we waited! I live pretty far out in the Inland Empire But I will absolutely go out of my way to come back here for all my gemological needs. HIGHLY recommend!! read more

Called this place for some information on a appraisal and was told they charge $150 per item to do a 7 page detailed appraisal. Really?! 7 pages for 1 ring. It's only gold and Diamonds. How much information can you possibly write in this report unless it's all about the appraisal himself! They are to expensive and give you a lengthy report because of the cost. I would say shop around. Not everyone is charging $150. read more

HIGHLY, HIGHLY RECOMMEND! I have a family heirloom engagement ring that was passed down to me. I had no idea what it was worth, but knew it was 14k gold and I wanted to have it insured, which meant I'd need it appraised. I consulted yelp (all of this was ~a month ago), and found this business, I reached out for a quote for an appraisal and got a quick response and respectable quote of $140. My future husband and I arrived, (more parking is available in the rear), and walked around. The big sign says something akin to QCB jewelers I believe, and has a sign in the window re: appraisals. Also has a sign on the door re: masks, social distancing. You have to be buzzed in, so don't yank the door like me, ring the bell. Lol. We got buzzed in, hand sanitizer was available at the entrance, and the store was impeccably clean. A cute very tame weenie dog came out to greet us, did not bark once, even though we have 4 cats at home and definitely smelled like them. Good dog. Should've pet him.. he stays in the back though. Just peeked to see who came in. I was so nervous about the appraisal/insurance that when the men introduced themselves, I blanked. When I went there was 2 men. Both very friendly, one younger, unsure if related. I think the older of the 2 men owns the business, as he is the jeweler but don't quote me. I asked them, in addition to appraising, if they could remove the remaining rhodium (I had it rhodium dipped 9-10 months prior so it'd look silver) on my gold ring as some had worn off and the gold was showing through. The nice jeweler/owner educated me on rhodium, as I was completely unaware. He said he would polish away what he safely could and that it may have somewhat of a two toned appearance. I was ok with that. I appreciated the realism and honesty. They had the Chelsea soccer game on the television; my FH's fav team, so he was happy. He talked sports with the younger man. My ring was polished and looked gorgeous, like a light yellow gold. So sparkly and pretty. I was delighted. It didn't take very long, either. The jeweler/owner came back out and discussed with me the appraisal process, and although I had done some research online re: engagement ring insurance, i let him know I wasn't super confident in my knowledge and asked him for his 2 cents. He was so eager to offer me all his knowledge. To my surprise, the most recommended jewelry insurance service I came across time and time again was Jewelers Mutual, and it happened to be the one he suggested, after I told him I didn't have home/renters insurance and didn't want to put it on my car insurance (as a "rider"). He also explained the different types of coverage, and let me know when he drafts his appraisal if I'd like to go with Jewelers Mutual, although they are not affiliated, he could easily email it over for me. I agreed. I paid the fee, and he said it'd be an hour (the shop was empty *covid times*; usually its in by 11am out by close same day if I recall correctly). I told him we're from a few cities over so we will wait in our car in the back parking lot. He got my number to call when finished. Like clockwork, an hour went by, and I was in my car with my feet on the dash listening to music, and the young man waves at me with a paper in his hand. I rolled down the window giggling. He gave me "curbside service" he said. LOL. He gave me the appraisal and we thanked him profusely. These 2 men are the kindest, I will certainly go out of my way to drive here for my jewelry/repair/appraisal/etc needs from now on, and will share my experience of this business with friends and family. Thanks again, guys! Look forward to doing business with you in the future.. also learning your names. Sorry about that! Take care. read more

I had two rings appraised by Craig and man did he go above and beyond. Not only did he clean the rings for free but he took the time to explain to me the different ranges of what the rings would be worth and for what reason. Very clean environment and even had a cute little dog to greet me at the door when I came in. I will only be going to Craig from now on for all my jewelry needs!!! read more