I came in for an MRI. The office staff was very friendly, yet professional. The technician who…read moreconducted my MRI made sure I understood where to place my belongings, who long the procedure take and made sure I was comfortable. The care was intentional and carried through with a smile. I recommend American Health Imaging -Cumming.

I was blown away by every aspect of American Heath Imaging. I was very skeptical, since there were…read morenot a part of my normal health system, and yet they far exceeded any customer service that I've received in quite some time. From the texts reminding me of my appointment time, to forms that had to be filled out ahead of time (super easy), to up front correspondence and professionalism all the way around. And that was before I even went for my appointment!! Super efficient & friendly staff. I was made to feel valued and respected every minute. The ease of my MRI was amazing. They considered everything to ensure that I was comfortable. I was handed a CD to take to my doctor and told that I would receive results within a day or two. Once I got the text to view my results, I found it super easy to navigate and pull up my report. If I ever need more imaging, I will consider Home Health first

The front desk staff were kind and quick to get me checked in, Iluta did my US she was very nice…read moreand took the time to tell us everything we were looking at on the screen as she was getting the images, Dr. Lipscomb came in not long after to review our results with us, she was also very pleasant! Everyone we encountered at this appointment was so kind as opposed to some of the reviews I have read, we had a really good experience. Thank you all!

Having a high risk pregnancy is not something I would wish on anyone. Dr. Koontz was very…read moreempathetic and explained things well. Most of the midwives I saw were competent with the exception of Julie Charlton who suggested I did not need a c section for my breech baby "because it is important to avoid a primary cesarean when possible." As someone who had peace about my decision and plan of care it was insulting to have a provider put doubt in my mind when the entire pregnancy was difficult and a straightforward safe delivery was my goal. My baby did end up healthy and I'm grateful the experience is over with.

Dr. Perry spent the time making sure I was aware of what is going on and understood well. All…read moretesting done on sight and in less than 15 minutes. I've never been there before but we decided today to switch to him as PCP. Based on this visit. You don't see doctors like Perry anymore. Old school, not controlled by corporate entities. So refreshing. Thanks, Doc! The staff were very friendly and got things done quickly. Great job!

The waiting room was NOT crowded when I arrived. The were three people ahead of me so I expected to…read morewait awhile. At the one hour mark I was taken to a room and my stats were taken about 10 minutes later. Then more waiting. I finally went out into the hall and asked how much longer and I was to 30 more minutes at which time I went to the front and got my copay back. I never saw a doctor or provider anywhere during my visit. When I asked where the doctor was I was told they only had providers present. I told the girl I had been talking to that this was absolutely unacceptable. She looked at me , said have a nice day and walked off. I will never go there again! It had been recommended to me by a friend so I was expecting professional service. If there was a zero star rating that would be my choice.

Excellent doctors and staff. Highly recommend. Best…read moreinformation discussed and I feel they are extremely confident and capable doctors

The staff in the office were very nice, the place is clean, I didn't have to wait long to get back…read moreto see the doctor. The doctor was thorough with everything, concerned about my pain, listened to me and did not judge me for my past. Dr.M is a good fit for me. I'm comfortable with him and again he did not judge me which alot of doctors do. I'm thankful I found this place and I'm glad they will be the ones handling my pain

Knowledgeable, caring and super responsive to all messages. Encouraged to call any time if there is…read morea problem. Easy to make an appointment be seen quickly. The office staff is friendly and efficient. I feel like I get quality care.

Worst service EVER. Staff does not return calls or follow-up on requests. Call center staff…read moreprovides inaccurate and inconsistent information and will not forward calls to the provider or his staff. Doctor's PA does not return calls or respond to portal inquiries. At my last visit I was notified that I had a $600 balance outstanding for 4 months and no paper copy of a statement was mailed, no attempt was made to call me, my email was incorrect, so I never received notice of the balance and was told I should use my insurance company's Statement of Benefits (who pays a balance from that???) If you are looking for an endo or rheumatology/arthritis care team, keep looking. I wish I could give them zero stars.

I came in on Thurs the 17 of July with a hip dislocation. The care I received for that was nothing…read morebut exceptional. I came in with a pain level 10 and immediately they reduced it to a 4. Xrays had to be done. I did not look forward to that. They got it done with expert professionalism. From the Doctors to the nurses to the technicians I give a job well done.

My husband and I went here today. He had a very very bad muscle spasm in his hip and could barely…read morewalk and was in visible pain. When we finally did see a "Doctor" she told us "maybe you should go to the emergency room (15 minutes away from where we live) and that she couldn't help him. No questions about what was going on, no interest in his level of pain. Did not introduce herself.She was more concerned that his mask was falling off his nose than in why he was there. We have never been so mad! We left. Went down the street to Northside Urgent Care and it was night and day different. Positive review for them! Appropriate questions and responses. Attentive Doctor who determined it was indeed a very bad muscle spasm. Sent in a prescription, suggested Physical Therapy, and ice packs. He was treated with respect and like a person. Don't waste your time with Northeast Georgia Physicians Group Urgent Care in Dawsonville, Georgia. Northside is a better choice.

Here's a polished review you could post:…read more Braselton Urgent Care has been a dependable resource for our family whenever we have needed prompt medical attention. The staff is consistently friendly, professional, and genuinely caring. From check-in to treatment, they make every visit as smooth and stress-free as possible. The providers take the time to listen, answer questions, and ensure patients feel comfortable and well cared for. It is reassuring to know that when an unexpected medical issue arises, we have a trusted place to turn. We are grateful for the excellent care and highly recommend Braselton Urgent Care to anyone seeking quality, compassionate medical service.

Arrived Sunday morning at 10 am with severe muscle spasms in lower back. Care team (including…read morereceptionist) was smiling, friendly and very down to earth. In and out in 20 minutes. Highly recommended!

I was so sick, and of course, my regular doctor was out of town. I was able to make an immediate…read moreappointment online with Maxfield, and only waited a couple of minutes before I was seen. Everyone was friendly, and took good care of me.

Earring back got stuck in my daughter's ear. the staff was amazing! The place was pristine and…read moreclean! The checkin was easy and nice. The staff was there perfect!!