The reviews are fake! They are written by employees who were requested to write them. Out of the 61…read moreGoogle reviews, I counted at least 30 that are from current employees including the Executive Director (Kathleen), the Director of Nursing (Johane) and the day nurse (Sandy). This is incredibly manipulative. I know many of those employees would not be leaving a 5 star review unless there was financial incentive. This is purposefully meant to trick perspective residents into thinking they're going into a 5 star facility but it's actually poorly ran. I included a small collection of examples.

From the owner: Looking for the best in Senior housing? Then look no further! Stonecrest of Wildwood is it!…read more Whether you currently need care or are living independently and want to look towards the future and have the options to age within our community, we have a place you need to consider calling home. The care coupled with the life enrichment programming provides a premium platform for seniors to age. The Good Life at Stonecrest is a life enrichment philosophy focused on metrics of life that provide optimum experiences for seniors to remain engaged and active with their mind, body and spirit. The community also features a secure Memory Care neighborhood for residents that need a specialized and thoughtful approach focused on those with Alzheimer's and dementia. Stonecrest's individually tailored programs provide the stability and safety needed for the independence residents desire.

My dad has been there for years, we love it! The director Tim was always so pleasant. Got to know…read morehim more recently with a problem with my dad. Not only did Tim Nye handle it, he made sure it was fixed and did so with dignity and professionalism that seems rare these days. I feel so blessed to have my dad so well taken care of! Thank you for running an affordable top notch home for my dad. Especially in this crazy busy world! I would recommend Autumn View Gardens in Ellisville to anyone who loves their parents or family and want them well taken care of and loved like family!

My mom has been there over a year. She is well-cared for and the staff has done an outstanding job…read morekeeping everyone safe during this quarantine. I highly recommend Autumn View Gardens.!

Used this facility for my father when his Alzheimer's started to progress. They have 3 units based…read moreon their needs. Level 1 I would rate 4.5 stars. My father was still high functioning. He participated in a lot of the activities. Level 2 I would give 3.9 stars. When my father was moved to this unit I realized they don't have enough staff to keep the residents engaged. It's at this level that each resident needs more care but there isn't enough staff to deliver that care. This unit is locked so residents don't wander the facility. Level 3 is downstairs and is a little chaotic. I give this unit 3.1 stars. Not enough care for the needs of every resident exists in this unit too. When you take the tour I recommend spending 15 minutes within each unit so you get the feel for the level of care each resident receives. I do like the level of security they have in place and how clean they keep every room.

From the owner: Open for over 20 years and located in Creve Coeur, Parc Provence offers a full continuum of memory…read morecare from assisted living to skilled nursing, plus the finest area's finest physical, occupational, and speech therapy. Our dynamic approach to "Person-Centered Care" enables each resident to retain dignity, self-respect, and a sense of well-being. With five levels of care provided in a household setting, 60+ daily activities, and cutting-edge senior care for all stages of dementia, the Parc Provence village lifestyle creates a safe and supportive environment benefiting both residents and their families.

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

If anyone is looking for Senior Living for loved ones or yourself I highly recommend Carmen Worley…read more It can be an extremely stressful process and Carmen was able to help me narrow down facilities that would accommodate my older sister's needs. Living out of state really simplified the process and for that I am truly grateful. The communication was top notch with Carmen and I couldn't have done this on my own. My sis is doing great in her new assisted living facility. Thanks Carmen you made it easy. Vicky​

Looking for that next best step for aging parents is tough. Carmen at Transitions for Senior Living…read morewas a dream to work with. She was helpful, patient and kind. She also has access to resources that we really needed beyond just an AL home. Highly recommend her and her company.

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.

We would like to extend our heartfelt gratitude to the compassionate staff at Garden View Care…read moreCenter at Dougherty Ferry for the extraordinary care and love they showed our mother. Their kindness, patience, and dedication went far beyond their duties, bringing comfort, dignity, and warmth to her each day. It was clear in the way they spoke to her, cared for her, and supported our family that they truly loved her. We will always be deeply thankful for the tenderness and respect they gave her in her final chapter. The McElroy Family

I recently used the Garden View facility in Valley Park and found their services exceptional. I…read morewould highly recommend them for short term and long-term care. The staff was all engaged with their patients and dedicated to ensuring they experienced a pleasant stay. My wife and I had dinner and just happened to stop by to see the facility after hours and as we entered the lobby, there were employees leaving after a long day. We told them we were there doing a drive by and Alisa (social worker) immediately took her coat back off and gave us an impromptu tour. There were so many that helped us that it's hard to begin naming all but the entire staff helped us making it a pleasant stay. I'd highly recommend this facility to anyone looking for care. Phil

If you are active and have an injury that you feel will sideline you forever visit Ryan or Megan at…read morePeak Sport and Spine. Physical therapy becomes rehab in this friendly, casual environment that treats everyone as an individual. As a patient over the years for multiple surgeries, injuries and everyday aches & pains I can testify that the methodical, patient and knowledgeable approach results in a happy patient!!

Wonderful Staff with great background in physical therapy! Quality Care! Highly recommend!read more