I called Apollo at 8am and Jesse was at my house by 8:30am. 30 minutes later Josh arrived. Josh…read moreunclogged my basement pipe and Jesse built a large utility tub, hooked it up, took out a 50 gallon gas hot water heater, installed another one and took out a dish washer and put in a new one. All in one day and we were 1st time customers. We will definitely be using Apollo Home for our needs. Highly recommend.

I recently got a quote to fix a small gas leak at a fitting that goes to the water heater…read more Duke had already come out and told me exactly where the leak was, and that it was caused by the pipe dope drying out after 40 years. The gentleman quoted me $1,695 in labor, as all the parts would be reused just refitted. I left work early, drove down there, disassembled, cleaned, and refitted them myself in 45 minutes. Duke came out inspected and turned the gas on. $1,695 for 45 minutes of work is disgraceful. You are taking advantage of people. I will be watching and reporting if you try to take my review down.

No one ever wants to get to the point where they have to call repairman... But I'm so glad this…read morerecommendation caught my attention. Very professional, insightful, and pleasant to do business with. I will definitely keep his number and use his service, when needed. Thank you. Loveland, Ohio (7/17/26) Note: He repaired my AC unit, while kneeling in the pouring rain. He's a good dude, with a wonderful work ethic. Nice to see.

Absolutely wonderful work, their prices seemed reasonable to me. I will continue to have them…read moreinspect my furnace and a/c. i would highly recommend these guys

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

These guys are the real deal. Luke at Fuse provided a fast response to my Yelp posting, analysis of…read moremy problem and instructions how to proceed obtaining my Warranty-covered replacement part. Meanwhile the technician arrived the next morning (Sergei) who figured out how to fix the problem with my LG refrigerator. When he left we were on the way to being "up and running" thanks to his ingenuity and persistence. I cannot say enough good about my experience with Fuse, and I highly recommend them. And their price was very reasonable.

A technician from Arlinghaus HVAC was assigned to inspect my AC system because I was signed up for…read morea "Happy House Program" it was included in the membership. My system was running well and did not need any service, when the Technician left, my system was not operating the same as when he started, My Central Air was not cooling my house and the system blower sounded different. I have lived in my house long enough to know how it sounds and feels, The person who worked on my system created the problem in order to create a service call and an unnecessary bill for a problem that he inserted. This is not the way to maintain customers or good reviews. If your service is not broken, the service person should not be out generating revenue. I was very concerned when he was measuring the amount of Freon as I heard a loud hiss as the vapors were being released. BTW, the same service person bypassed a safety cut-off device in my furnace last winter and, I had to buy the electrical device and reinstall it for the safety of my home. I am very dissatisfied with their procedures.

Total rip off. Please don't use them! They hire young people who have no idea what they are doing…read moreor talking about, they are just sales people dressed in uniform. Their price is outrageous and no they still charge you if you don't use them for repair. Basically they bait and switch

After finding Tri-County Plumbing, Heating & Air Conditioning through a quick Google search, I…read morereached out around 4 pm on a Thursday regarding a problem with my tub. Although I couldn't reach anyone right away, I left a message and received a call back within 30 minutes. I spoke with the owner, who reassured me that someone would be out the next day. True to their word, a representative arrived promptly around 9 am the following morning and got right to work. Within 90 minutes, my tub issue was resolved, and he took the time to walk me through the steps he'd taken to fix it. I really appreciated the quick response and efficient service from Tri-County Plumbing, Heating & Air Conditioning, and I'll definitely reach out to them for any future plumbing needs!

Wow! We had a couple of plumbing issues and Bill and Josh came out and quoted and scheduled time…read more They arrived on time and did a great professional job at a super cost. We are already looking at other projects and they will be the first call we make! Highly recommend them!!!

We previously used a different A/C company for a full install at our business located in…read moreMaineville. They installed a system too small for our needs and were generally rude, so I was apprehensive to hire another A/C company. In the summer of 2019, I contacted a few A/C companies and had them come out to our residence to provide quotes for a heating & cooling system. Our's was from 1992, so we knew we needed something that was going to last. FutureAir came out, provided a very competitive price, and lots of information. We set-up our appointment, they arrived on-time, and were gone before late in the day. They mostly kept to themselves, but worked very hard. Cleaned up after themselves and the unit has been excellent. In the spring of 2020, our rental property in Oakley was having A/C issues. I wanted to give FutureAir another shot to and they handled it excellently. This was during peak quarantine, and they were able to assist our renters while we stayed from afar. They got that system running and tuned-up and I've heard from our renters that its still working very well. In the summer of 2020, I contacted FutureAir to provide a secondary system to assist the primary system installed from the first company and our business. They came out, got some measurements and provided another very competitive quote. Our building NOW feels cool and professional. We've used FutureAir for two installations, a tune-up, at our home, our rental property, and our business, and I have only glowing things to say about them. I can't imagine using anyone else going forward and hope you get the same professional help that we have.

I have used Future Air for over 20 years for all my heating and cooling needs and servicing my…read moresystems. They are outstanding people pleasant and professional. They have fair pricing and stand behind their work. They are the best. My central air system broke down on the hottest day of 2019 and upon calling Future Air they were at my home 3 hours later that same morning and repaired my system promptly and correctly. I can't say enough good things about them, they are honest and trust worthy and provide knowledgeable experienced service technicians. Their commitment to providing a great experience for every visit over the entire 20 years shows that they care about both the customer and their reputation. They arrive promptly on time every for every appointment and I did have to use them after hours once and they were great to deal with then as well.

Amazing service ! Austin was very informative and explained everything he was doing and answered…read moreall of our questions thoroughly ! Bravo Zulu !

Signed up for preventative maintenance. First visit was this week for the AC check up. The…read moretechnician arrived promptly on time (as per 2 hour window and phone call 15 minutes before arriving). He was courteous and respectful of property. He took the time to thoroughly clean the outside unit (which was fairly dirty). Inspected inside unit and outside. Gave both a written explanation and verbal of findings. Would definitely recommend this service.

Dawson put my furnace in 2019 I told them i smell gas they came back and said no gas leak. fast…read moreforward 2024 I had Dawson do inspection In one min told me it was good. A few days later a house roofer worker came in my back door and said I smell gas do you have windex he found a big leak in the shutoff valve right next to furnace and when fixing it, all the gas piping inside the furnace came apart. The house worker said that would have blown your home and the neighbors home sky hi you would have been a dead man. luckily gas was off. My name is Jon. I would never have these people come anywhere near your house. And i had to get a quadruple bypass maybe from breathing natural gas for six years. I should sue them.

ItFeels great have air. I can breathe again. This company is #1 in professionalism, courtesy, and…read moreknowledgeable. I certainly recommend Dawson, to anyone that needs Heating and Air They really go beyond any company that I've ever see. Thank You Soooo much. You can't imagine what it means. God Bless you all.

I was charge $1400 to have my sump pump replaced (a 20 min job). When the technician was at my…read morehouse he mentioned the total charge as I had not received a quote from the company. I commented that $1400 seemed pretty high. He pulled up the cost of the sump pump on his device. The sump pump the technician installed was $350. He said that if I provided my own pump I would be charged $600 to have them come out and install it. So, my question was, what are the additional $450 for? I am ok paying it, if I know what I'm paying for, but the information from the technician just wasn't adding up to the full charge. I reached out to Five Star to ask for an invoice. It came with a one line summary of the total cost of the work. I asked if they could please send an itemized invoice and explained the reasons I just mentioned above. After a bit of insisting, they forwarded my request to the manager. This was his response: ---- Hi Veronica My name is Garrett and I am reaching out to you regarding a sump pump we did for you on Sunday. I understand there was some confusion about the charges, I am here to help! So as far as a full breakdown goes, We pay around $350 -$400 for the sump pumps, and labor comes in right around $600. The remainder of the charge goes towards our 1 year workmanship warranty, administrative tasks such as tracking, scheduling and being a support system here for you if anything were to happen with it. We stand behind our work 100%. All of our pricing is flat rate, so breaking it down can be challenging in the sense of the charge does not change if we ended up taking longer to install the pump for you. We do it this way for the customer experience, as some plumbing companies do charge per half hour or hour, and can exploit the consumer by 'taking their time' so to speak to run up the bill. We always try to be transparent with our pricing, and just know that we are here to stand behind the workmanship and product we installed for you. Please let me know if there is anything else I can help you with. Best, Garrett Sowers Customer Relations Specialist Five Star Home Services (614) 245-3954 garrett.sowers@fivestargroup.com ---- My response to his: You charge $400 for a one-year workmanship warranty??? That is literally the cost of a brand new pump!! I'm not sure how that doesn't sound ridiculous to you! I also pay the $40 monthly "membership" but there doesn't seem to be much benefit in that either. It just seems unusual that a company refuses to provide an itemized invoice for work performed. I am sure that if you had work done by anyone, you would hope to be able to see what you are being charged for. I need my heating and air unit replaced but I am very glad I had the sump pump experience first. There is absolutely no way I will have Five Star do any other work for me, especially not a high dollar repair! I will find another company that is honest and isn't so hesitant, or flat out refuse, to provide an itemized invoice. It's just a disappointment.

Great response time for call back and availability .............thank you tooooo many words to…read morereview