Chyna was very friendly and helpful. She assisted with the new phone set up and transfer of old…read moreinformation. Got a new phone and walked out happy!

I had an outstanding experience this Verizon Wireless store the other day. The staffs are wonderful…read moreindividuals and extremely helpful! The staff that helped me out was quite comical but informative. He went in to detail with what I couldn't decide at the time until I was able to make a finally conclusion on what I needed and would be best for me. Overall, the team brought an amazing welcoming presence. I truly appreciate and enjoyed the customer service recieved.

replaced ss drive. l have tried 8 wireless and wired keyboards since and system will not recognize…read moreany of them and now HE WILL NOT RESPOND TO MY CALLS UR TEXT MESSAGES. I AM NOT A HAPPY CAMPER AT ALL AT THIS POINT.

I messaged Computer Crusader about my 2011 MacBook Pro. He was able to see me that afternoon and…read morerestored my old MacBook the next day. Very affordable and fast turn around. Definitely recommend!

Wish i could give 0 stars. Waited 20 minutes before they checked us in which was after they allowed…read moresomeone who came in after us to jump ahead of us in the queue. We were told it would be roughly a 20 minute wait and proceeded to wait over an hour and a half before we decided to leave. I watched 4 different employees complete their work with a customer and then disappear into the back of the store for over half an hour. Horrible service from a staff that clearly has 0 interest in working. Save yourself the time and go literally anywhere else or do your business online.

Don't waste your time expecting a good customer experience at this location. It's not happening…read more Unless you want to simply throw away hours of your life, find another store elsewhere or change phone carriers. These employees are rude, unprofessional, and trust me, when you walk out the door after being serviced you will be talked about negatively.

I tried to close my account, but the company still hasn't done it. I visited in person and clearly…read morerequested cancellation twice, yet my account remained active. This shouldn't be this difficult. Poor customer service and a frustrating process--customers shouldn't have to repeat the same request multiple times just to close an account.

This company has the most horrible customer service I have ever experienced!! Literally 24 hours…read morespent on the phone (three days of 8 hours each) and they could never figure out why I went from using 90 GB of data a month to over THREE TERABYTES!!, for which I had to upgrade my plan and pay over $60 more per month. I finally figured it out by myself, it was the Amazon Firesticks that were doing it. Now I want to go back to the cheaper plan and the customer service reps keep throwing roadblocks at me. I cannot way to drop xfinity and go with another provider. p.s. My friend works for xfinity and said even he cannot get good service from them. He even opted to pay for his own Verizon cell phone rather than use their free phone!

I have been a loyal T-Mobile customer for about sixteen years now. I have never had an issue with…read morethe service and for the most part the locations have been decent with assistance. This location and this experience were along the lines of a good experience. I have had stellar service and while I would not describe this time as one of them, it is not a negative commentary. I went in for a phone, was handled both in a friendly and professional manner, and was on my way. The salesperson who handled my transaction even mentioned an all, I believe it was T-Mobile Tuesdays that gives free stuff away on Tuesdays.

Disappointment. They don't answer their phone to fix problems or provide after sales support.read more

I like the store. Being close but the lady that waited on me could use some personal touch . I…read morethink She could have being friendly .. She was all about herself Even taking a self of herself . I did get my phone fixed after 2 visits . J

This is not an ATT store but an authorized dealership. I never received the 1000.00 credit for my…read moretrade-in. After being told repeatedly to be patient and that the situation would be resolved, my credit was pending. Leadership was moved and I was told I had no recourse because too much time had lapsed and because this was not a true ATT store only an authorized dealership.